Director, Infrastructure Services

University of Victoria

$126K — $182K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in Computer Science, Information Technology, Engineering, or a related discipline.
  • Significant experience leading enterprise infrastructure in large organizations.
  • Experience managing large-scale technology projects and operational teams.
  • Strong background in budgeting and IT financial modeling.
  • Demonstrated success in leading technology transformation initiatives.
  • Ability to supervise in a unionized environment.
  • Excellent communication skills suitable for diverse audiences.

Responsibilities

  • Provide strategic direction for enterprise infrastructure services aligned with university priorities.
  • Ensure reliability and security of critical technology infrastructure.
  • Lead planning of networks, servers, storage, and cybersecurity services.
  • Support functions through reliable technology services.
  • Develop long-term infrastructure roadmaps and investment plans.
  • Foster a high-performing infrastructure services team.
  • Represent the university in external partnerships related to infrastructure.

Benefits

  • Hybrid flexible work arrangement available.
  • Commitment to equity, diversity, and inclusion in the workplace.
  • Supportive environment for continuous improvement and innovation.
  • Involvement in significant decision-making affecting university-wide technology services.
Full Job Description
Organizational Unit

University of Victoria -> VP Finance and Operations -> University Systems

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

31 August 2026

Please note that positions will close at 4 p.m. on the closing date.

FTE

1

Salary Grade

$126,886.00 - $182,400.00

Additional Posting Information

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

ME13

Employee Group:

Management Excluded - Continuing

# of Hires Needed

1

Category

Information Technology

*This position is eligible for a hybrid flex arrangement*

An employee in this classification is excluded from the bargaining unit as defined in the Labour Relations Code.

The salary range for this position is:
  • Recruitment range: $126,886 - $158,608 maximum starting salary is determined through knowledge, experience and internal equity.
  • Performance range: $182,400 salary range ceiling is available through annual performance increases.


Job Summary

Mandate:
The Director, Infrastructure Services provides strategic leadership and operational oversight for the university's core technology infrastructure that enables the university's digital services. The role ensures that UVic's infrastructure is modern, secure, sustainable, and reliable and capable of supporting data-intensive teaching, learning, research, and administrative services. This includes responsibility for enterprise and hybrid cloud infrastructure, data centres, networks, cybersecurity infrastructure, and disaster recovery capabilities.

Objectives:
  • Provide strategic direction for enterprise infrastructure services aligned with university priorities, including artificial intelligence, financial sustainability, and cybersecurity.
  • Ensure the availability, integrity, security, and performance of critical technology infrastructure.
  • Lead the planning and evolution of networks, servers, storage, data centre services, and cybersecurity infrastructure.
  • Support research, teaching, and administrative functions through reliable technology services.
  • Develop long-term infrastructure roadmaps, investment plans, and sustainability strategies.
  • Foster a high-performing and collaborative infrastructure services team.
  • Advance business continuity, disaster recovery, and cybersecurity capabilities.
  • Represent the university in sector and external partnerships related to infrastructure.

Unusual working conditions:
  • Occasional response to critical infrastructure incidents, cybersecurity events, and major service disruptions.
  • Participation in after-hours maintenance activities and emergency response when required.
  • Responsibility for highly critical services where outages may have institution-wide impact.
  • High level of strategic, operational, and financial decision-making affecting university-wide technology services.


Job Requirements

  • Undergraduate degree in Computer Science, Information Technology, Engineering, or a related discipline.
  • Significant experience leading enterprise infrastructure, network, data centre, or platform services in a large and complex organization.
  • Experience managing large-scale technology projects, procurement, budgets, and operational teams.
  • Experience developing and administering budgets, IT financial models, and long-term investment plans.
  • Demonstrated success leading organizational change and technology transformation initiatives.
  • Experience supervising managers and professional technical staff in a unionized environment.
  • Experience working collaboratively with diverse stakeholder groups.
  • Excellent written, verbal, and presentation communication skills.

Knowledge, skills, and abilities
  • Extensive knowledge of enterprise infrastructure, networking, cloud services, cybersecurity, data centres, and disaster recovery.
  • Strategic thinking and the ability to balance long-term vision with operational execution.
  • Exceptional problem-solving, analytical, and decision-making capabilities.
  • Strong financial, business planning, and resource management skills.
  • Ability to lead complex initiatives and manage multiple priorities.
  • Demonstrated ability to build, motivate, and develop high-performing teams.
  • Strong relationship-building, negotiation, and stakeholder engagement skills.
  • Ability to communicate complex technical concepts to both technical and non-technical audiences.
  • Sound judgment, diplomacy, and discretion in managing sensitive issues.
  • Ability to influence organizational change and achieve results through collaboration and consensus building.
  • Commitment to service excellence, continuous improvement, and innovation.


Territory Acknowledgement: We acknowledge and respect the Ləkʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Ləkʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.

Read our full equity statement here: www.uvic.ca/equitystatement.

Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: [email protected] Any personal information provided will be maintained in confidence.

What UVic Offers: To learn more click here

Additional Information

994463-SYST-2026-JD-Director Infrastructure-ME13

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