DHR Health - US:TX:Edinburg - Days

Summary:

FLSA STATUS: ☒ Exempt • Non-Exempt

POSITION SUMMARY:

The Care Link Clinic - Director is responsible for the operational aspects of the clinical function. The director will plan, program and use the resources of the practice organization to assure its goals are met. The director provides Vice President of Transitional Care Management with information and data necessary to formulate policy and implements general and clinical policy and procedures. The director will work under the direct supervision of the Vice President of Transitional Care Management.

POSITION EDUCATION/ QUALIFICATIONS:
• Texas Registered Nurse (R.N.) license required
• BSN Degree required
• BLS Certification
• ACLS Certification required within 90 days of hire
• PALS Certification required within 90 days of hire, as applicable to department
• Minimum of three (3) years of hospital experience in a progressively responsible position requiring contact with various departments.
• Familiarity with clinic equipment, systems and procedures.
• Capability to manage clinical and non-clinical staff.
• Good written and verbal communication skills required.
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians
• Demonstrated leadership experience
• Ability to read, write and speak English required
• Ability to speak Spanish preferred

JOB KNOWLEDGE/EXPERIENCE:
• Knowledge of State and Federal (CMS) regulations.
• High degree of clinical competency/experience in general.
• Requires good communication and organizational skills.
• Requires reasoning ability and good independent judgment.
• Requires reasoning ability and good independent judgment.
• Working knowledge of personal computer and software applications and a familiarity with medical clinic computer systems.
• Some evening and weekend work will be required

Responsibilities:

POSITION RESPONSIBILITIES:

PRACTICE MANAGEMENT
• Assists with Hire New Personnel - Interviews, tests, verifies information on employment applications and checks references. Gives new employees appropriate orientation following the personnel checklist.
• Assigns Duties - Organizes personnel and assigns duties pertaining to medical records, patient care, reception and housekeeping.
• Training - Ensures all employees have an in-depth knowledge of the jobs assigned to them. Seeks input from employees as to how jobs can be improved, combined or eliminated. Helps to create job descriptions where none exist.
• Payroll -Ensures that accurate records are kept of all hours worked. Reviews, makes edits and approves all time sheets. Ensures that all information and any changes in information are sent to the Payroll Department at DHR in a timely manner.
• Schedules - Establishes vacation schedules and approves all sick and emergency leaves for employees prior to them adding it to the Kronos system for approval, keeping in mind the needs of the practice. Rearranges staffing to cover for the absent employee.
• Policy Implementation - Responsible for implementing new policies, processes or procedures to the staff.
• Performance Evaluations - Schedules and conducts annual and 90 day performance and salary reviews for employees.
• Employee Relations - Fields all questions, concerns and conflicts. Handles all employee suggestions and complaints; counsels employees as needed. Responsible for the positive motivation of employees and ensures that all employees are treated equally.
• Personnel Records - Maintains a "shadow file" for all employee records. Performs audit of files to ensure compliance.
• Personnel Laws -Understands the various state and federal laws that govern employment and personnel actions. Works closely with hospital HR dept. on any employee issues for advice and resolution, after going through training.
• Staff Meetings - Schedules and conducts regular staff meetings with all employees.
• Employee Termination - Recommends termination of employees to HR after discussion with MDs and Administrators with documentation as needed.

CLINIC MANAGEMENT
• Clinical Review - Responsible for chart reviews for readmission assessment and appropriateness of care
• Patient Care - Responsible for conducting RN clinical assessment, patient education, and follow-up phone call as needed.
• Maintenance - Responsible for supervising the maintenance of the clinic and to assure its neatness.
• Purchasing - Responsible for the purchasing of clinic supplies, equipment, printed materials and the coordination of purchase orders through the Materials Management Dept at DHR.
• Equipment - Responsible for overseeing equipment maintenance and ensuring proper working order.
• Computers - Responsible for the maintenance and upkeep of the personal computers for the clinic. Trouble-shooting when within knowledge range; calling for support when necessary. Will train and answer employee questions as needed.
• Meetings - Schedules and attends regular staff meetings; meetings with
Vice President of Transitional Care Management; and committee meetings as assigned.
• Compliance - The Director must understand Compliance Regulations / HIPAA Regulations and is responsible for training the staff with the help of the Compliance Dept at DHR. The Director is to ensure that the clinic is in compliance in order to meet TJC requirements, and to work their clinics compliance plan.
• Other duties as assigned.

Other information:

LINES OF REPSONSIBILITIES:

(Chain-of-command)

1. (Vice President of Transitional Care Management)

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA):

A. Essential Duties: Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

Light/moderate lifting up to 20 lbs, from the floor to shoulder height.

Yes

Kneeling

Yes

Must be able to assist other employees with lifting more than 20 lbs.

Yes

Walking

Yes

Light/moderate carrying up to 20 lbs.

Yes

Standing/Squatting

Yes

Straight pulling

Yes

Sitting

Yes

Pulling hand over hand

Yes

Pushing

Yes

Repeated bending

Yes

Stooping/Bending

Yes

Reaching above shoulder

Yes

Climbing Stairs

Yes

Simple grasping

Yes

Climbing Ladders

No

Dual simultaneous grasping

Yes

Depth Perceptions needed

Yes

Ability to see

Yes

Identify Colors

Yes

Operating office equipment

Yes

Twisting

Yes

Operating mechanical equipment

Yes

Crawling

No

Ability to read and write

Yes

Ability to Count

Yes

Ability to hear verbal communication without aid

Yes

Operating Personal Vehicle

Yes

Ability to comprehend written/verbal communication

Yes

Other: Ability to deal with stress

Yes

OSHA Category

III

B. Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes: HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to "catch on" or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to "visualize" objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature: Date:

Transfer/Hire Date Effective: .