Chewy

Director, Executive Talent

Chewy$186K — $297K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Executive Talent or related HR function, with 5+ years leading teams
  • Experience managing large-scale transformational projects
  • Bachelor's degree in HR, Organizational Development, Business, Psychology, or similar; advanced degree preferred
  • Track record in designing executive talent programs for complex organizations
  • Strong knowledge of executive assessment, succession planning, and coaching practices
  • Exceptional communication and stakeholder management capabilities
  • Ability to blend strategic thinking with operational execution.

Responsibilities

  • Assess and streamline the executive value stream and lifecycle for efficiency and impact
  • Identify and address pain points in the executive experience based on data and feedback
  • Collaborate with partners in HR and recruiting to enhance the executive experience
  • Establish governance frameworks for aligning stakeholders and removing process friction
  • Design custom executive programs that align with Chewy's leadership values
  • Create tools and standards for consistent, personalized executive experiences
  • Measure and improve the effectiveness of executive programs using defined metrics and insights
  • Promote an executive-first mindset within partner teams to enhance engagement.

Benefits

  • Culture that values authenticity and personal growth
  • Opportunities to connect with a diverse workforce through resource groups and events
  • Comprehensive health benefits including medical, dental, and vision
  • Wellness programs to support overall well-being
  • Unlimited PTO policy and six paid holidays
  • Diverse insurance options and family leave benefits
  • Discounts available for pet insurance and Chewy.com purchases.
Full Job Description
Job Description:

Your Opportunity:

Chewy is seeking an experienced and strategic Director, Executive Talent to lead the design, execution, and continuous evolution of programs supporting the full lifecycle of our executive population. The Executive Talent Director is responsible for designing and leading Chewy's development strategy for the executive population. This role will create personalized, high-impact growth experiences that accelerate executive readiness, align individual development with business priorities, and prepare leaders for future opportunities. Through building executive career pathways, identifying critical development needs, and partnering closely with HR and business leaders, this role will strengthen succession pipelines, cultivate future-ready leadership capabilities, and ensure Chewy has the executive talent needed to drive long-term growth and innovation.

What You'll Do:

Drive the end-to-end Executive Experience
  • Assess the executive value stream, mapping the full executive lifecycle to identify opportunities for greater consistency, efficiency, and impact across all executive touchpoints.
  • Identify pain points, process gaps, and moments that matter throughout the executive experience, leveraging data and executive feedback to drive continuous improvement.
  • Partner closely with Executive Recruiting, Executive Compensation, Executive Talent Management, HR Business Partners, and business leaders to deliver a cohesive, integrated executive experience.
  • Establish cross-functional governance and operating rhythms to align stakeholders, remove friction, and ensure exceptional execution across the executive talent lifecycle.
  • Design and implement bespoke executive programs and experiences that reflect Chewy's leadership expectations and reinforce a best-in-class employee experience.
  • Create standards, tools, and playbooks that enable a consistent, personalized experience while accommodating the unique needs of individual executives.
  • Measure the effectiveness of executive talent experiences through defined success metrics, executive feedback, and business outcomes, using insights to continuously elevate the experience.
  • Champion an executive-first mindset across partner teams, ensuring every interaction reinforces trust, engagement, and readiness for current and future leadership responsibilities.
  • Work closely with Internal Communications to enhance strategies for bringing the executive population together for cross functional collaboration and strategic planning.


Executive Onboarding & Integration
  • Design and oversee executive onboarding experiences that accelerate time-to-impact and successful integration into Chewy's culture and operating model.
  • Partner with business leaders, HRBPs, and executive stakeholders to create tailored onboarding plans for newly hired and promoted executives.
  • Monitor onboarding effectiveness and continuously improve executive assimilation practices.


Executive Development & Coaching
  • Develop and implement executive development strategies aligned to Chewy's business priorities and leadership expectations.
  • Oversee executive coaching programs, including coach selection, program design, measurement, and governance.
  • Partner with executives to identify development priorities and create personalized growth plans.
  • Design leadership experiences that strengthen executive capability, organizational effectiveness, and enterprise leadership.
  • Create skills-based readiness paths to strengthen succession planning, building a ready now bench of talent.
  • Develop frameworks and tools to assess leadership readiness, identify talent risks, and strengthen executive pipelines.


What You'll Need
  • 10+ years of experience in Executive Talent or similar HR function, with 5+ leading others
  • Experience leading, managing, and executing large-scale transformational projects
  • Bachelor's degree in Human Resources, Organizational Development, Business, Psychology, or related field; advanced degree preferred.
  • Experience designing and leading executive-level talent programs within a complex, fast-paced organization.
  • Strong understanding of executive assessment, succession planning, leadership development, and executive coaching practices.
  • Exceptional consulting, facilitation, communication, and stakeholder management skills.
  • Ability to balance strategic thinking with operational execution and program delivery.


Preferred Qualifications
  • Experience supporting executive populations in high-growth or large-scale organizations.
  • Executive coaching certification or experience managing executive coaching programs.
  • Experience building and deploying experiential learning programs.
  • Familiarity with talent assessment methodologies and leadership effectiveness frameworks.
  • Proven ability to influence senior leaders and drive enterprise-wide talent initiatives.


Success in this Role:

Successful candidates will be strategic talent leaders who can translate business priorities into executive talent strategies, build strong relationships with senior stakeholders, and develop systems that ensure Chewy has the leadership capability, succession depth, and executive effectiveness required to support continued growth.

What You'll Get:
  • A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!
  • Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and to become your best.
  • Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and celebrate inclusivity with various company events, programs, and activities.
  • Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.


The base salary range for this role is $186,500 - $297,500.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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