Primary City/State:

Mesa, Arizona

Department Name:

Environmental Svcs-Hosp

Work Shift:

Day

Job Category:

Facilities, Environmental Services, and Culinary

This role leads the day-to-day operations of Environmental Services, ensuring a clean, safe, and efficient hospital environment that supports outstanding patient care. The leader partners closely with clinical and support teams, conducts regular facility rounds in high-priority areas and aligns staffing resources with patient census and operational demands. The position oversees workforce planning, employee development, regulatory compliance, and operational efficiency, while addressing real-time operational needs, resolving escalated issues, and driving continuous process improvement.

Your pay and benefits are important components of your journey at Banner Health. This opportunity is also eligible for our Management Incentive Program, as part of your Total Rewards package. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.

If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

POSITION SUMMARY
This position is responsible for the effective direction, management, and operation of all functions of the Environmental Services to maintain a clean and safe medical center environment. May also have accountability and oversight for other departments, including but not limited to, Linen and/or Transport Services for the facility. Ensures the proper guidelines and protocols governing the use of chemicals and the disposal of waste products are enforced. Provides a key role in negotiation of cleaning supply and equipment contracts, and linen contract.

CORE FUNCTIONS
1. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training, and personnel evaluations. This position is also accountable for the development and oversight of department goals and objectives in accordance with company/facility standards.

2. Establishes priorities for the goals, objectives and strategies for the Environmental Services Department and other departments, as applicable. Studies systems and processes to understand and make improvements. Seeks to benchmark outside the organization to find better approaches. Makes predictions of volume trends, staffing and technology needs as well as supply costs.

3. Defines roles, responsibilities, key relationships and accountability for all department positions. Develops supervisors, leads, and staff through assessing performance and promoting education and training. Accountable for the effectiveness/efficiency of work and employee scheduling systems.

4. Assures the department is effectively and efficiently controlling budgeted manpower, materials, equipment, money and time. Ensures compliance with regulatory requirements. Promotes effective policies and procedures. Reports performance monitoring for expected time periods.

5. Promotes win-win interpersonal relationships with supervisors, administration, system leadership, employees, colleagues, physicians, patients and customers. Promotes win-win negotiations with suppliers.

6. Leads teams and contributes to efforts to improve processes and customer satisfaction, reduce waste and promote system integration resulting in best value care.

7. May be accountable for the oversight of other departments and staff, including but not limited to, Linen and/or Transport Services for the facility.

8. Department responsibility over facility/campus buildings. Involved in assisting with system-wide initiatives and activities. Internal customers are patients, staff, executives, and physicians. Phone contact with a variety of outside customers.

MINIMUM QUALIFICATIONS

Must possess a general knowledge of business and/or healthcare as normally obtained through the completion of a bachelor’s degree in business, healthcare administration or related field.

This position requires a minimum of 4 to 5 years leadership experience. Must possess current knowledge of budgeting, negotiating, and regulatory requirements. Requires a comprehensive working knowledge of environmental services functions, including chemicals, tools, and equipment used for carpet and hard floor care. Must demonstrate effective leadership, organization, communication and human relation skills to interact successfully with all levels of staff and outside contacts/vendors, including administration, physicians, vendors and regulatory agencies.

Must possess skills in the areas of computer operation, planning, directing, communication, and statistical analysis.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.