Job DescriptionResponsible for direction of the Environmental Services Department on multiple campuses. Develops new and emerging business for sustained growth and effective day-to-day operations. Responsible for meeting established guidelines of the department, managing financial performance, and promoting teamwork. Ability to solve problems dealing with a variety of issues and interpreting a variety of instructions furnished in written or oral form. Ensures that department maintains compliance with DNV standards and other hospital policy and procedures.
SHIFT AND SCHEDULEFull Time: 8:00 AM - 5:00 PM
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS - Assesses, projects, and plans for the needs of the department and of user departments.
- Monitors the performance level and the technical abilities of all staff members.
- Promotes and assists with the professional development of the staff.
- Directs daily property maintenance, housekeeping, and custodial service operations in order to provide quality services.
- Maintains and implements sanitary and safety conditions and training to adhere to auditing procedures and statutory regulations.
- Develops continuous performance and quality improvement recommendations for implementation by Department staff.
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring operating standards.
- Ensures staff compliance and adheres to Infection Control policies and procedures.
- Provides leadership, direction and support to all supervisors and employees in the department to provide quality, cost efficient health care that is congruent with the District's mission and objectives.
- Develops, administers, and monitors financial resources for the operating and capital budgets for the department.
- Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate.
- Provides for a safe environment for department staff, patients, families, and coworkers.
- Communicates effectively with all health team members, patients and clients.
- Ensures the department maintains a good reputation with its customers (patients, other department, etc.).
- Resolves patient satisfaction concerns in a timely manner. Assures they have been thoroughly investigated and appropriate actions taken.
- Resolves physician concerns in a timely manner. Assures that they have been thoroughly investigated and appropriate actions taken.
- Provides accurate, timely and complete documentation as requested by administration.
EDUCATION AND EXPERIENCE- Bachelor's Degree required
- Bilingual Preferred
- Position recommends a minimum of 5 or more years related experience, e.g., housekeeping, maintenance, custodial service environmental services, etc.
- 5 or more years supervisory or management experience required
PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:
- Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
