Director, Entegra Client Services

Sodexo

$148K — $191K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of national account management experience in healthcare, senior living, or non-commercial sectors.
  • Strong understanding of GPO environments and compliance in contract negotiations.
  • Experience with large-scale food manufacturers or national distributors, demonstrating supply chain expertise.
  • Proven negotiation and financial analysis skills with performance metric management.
  • Demonstrated ability to mentor and supervise team members, focused on growth and results.

Responsibilities

  • Manage and enhance relationships with Entegra's hotel clients to deliver exceptional service.
  • Collaborate with leadership and cross-functional teams to develop and execute strategic plans.
  • Lead initiatives that improve client relationships and optimize service delivery.
  • Utilize data and market insights to identify growth opportunities for national accounts.
  • Serve as the primary point of contact for national accounts while ensuring financial goals are achieved.

Benefits

  • Influence organizational success through strategic account management.
  • Opportunities for mentoring and leading team members to leadership roles.
  • Engagement with executive-level client relationships across various departments.
  • Drive business outcomes through optimization of service delivery and contract performance.
  • Contribute to innovation and continuous improvement in a fast-paced environment.
  • Expand skills in negotiation and financial analysis related to national accounts.
  • Comprehensive benefits package including medical, dental, and vision care.
Full Job Description
Manage and strengthen relationships with Entegra's hotel clients, providing exceptional service and support. Partner with leadership and cross-functional support team to both develop and execute yearly client strategic plans.

About the job

Drive strategic impact by developing and executing business plans that align with organizational goals and client needs. As a National Account Executive, you'll lead initiatives that strengthen client relationships, optimize service delivery, and ensure financial targets are met. Collaborate across sales, marketing, finance, and supply partners while serving as the primary point of contact for national accounts, using data and market insights to uncover growth opportunities and deliver exceptional client value.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $148155 - $191730

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you
  • Influence organizational success through strategic account management and data-driven decision-making.
  • Lead and mentor team members with growth opportunities into leadership roles.
  • Collaborate with cross-functional teams and engage with executive-level client relationships.
  • Drive business outcomes by optimizing service delivery, compliance, and contract performance.
  • Contribute to innovation and continuous improvement within a dynamic, fast-paced environment.
  • Expand expertise in negotiation, financial analysis, and national account management.
  • Competitive compensation, benefits, and professional development opportunities.


What you'll bring
  • Minimum 5 years of national account management experience with executive-level client relationships in healthcare, senior living, or non-commercial sectors.
  • Deep understanding of GPO environments, contract negotiation, compliance, and value delivery.
  • Experience with national distributors or large-scale food manufacturers, with strong supply chain knowledge.
  • Advanced negotiation, financial analysis, and performance metric management skills.
  • Growth-oriented, results-driven mindset with experience mentoring or supervising team members.


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 5 years
  • Related Experience: 5 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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