Salary : $141,478.00 - $188,023.00 Annually
Location : Coastline College - Student Services Center - Fountain Valley, CA
Job Type: Classified Management
Job Number: CM-002-27
Division: Coastline Community College
Opening Date: 06/18/2026
Closing Date: 7/20/2026 11:59 PM Pacific

Definition
(ON-CAMPUS - In-Person Position)

(ON-SITE - In-Person Position)
Summary

Plans, directs, maintains, and integrates administrative responsibilities and provides leadership for all aspects of Admissions, Records, Registration, and their components in collaboration with other Enrollment Services; implements computerized systems to facilitate all aspects of the admissions, records, and registration functions in support of the broader enrollment services goals and programs; cooperates with other administrative personnel in coordinating support services to students. Collaborates with other managers and Deans to enhance services to faculty and other academic record keeping functions.

Distinguishing Career Features

The Director for Enrollment Services is a mid-management position which directs and implements the college's activities and staff of the Admissions and Records Office. The incumbent provides leadership, plans, organizes, implements, and administers the Enrollment Services department through subordinate managers and supervisors in Admissions and Records. The Director must create a friendly, inclusive and compassionate environment for students and at the same time, resolve complex and difficult enrollment services' student, faculty, and staff issues. The Director ensures institutional compliance with the Federal and California Codes and California Community College Chancellor's Office mandates and other applicable rules and regulations.

Essential Duties and Responsibilities

Specific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:

• Plans, organizes, and manages and evaluates the work performed in the Admissions and Records Office. Establishes departmental standards and work plans, priorities, assigns and evaluates the work of staff.
• Coordinates and evaluates levels of services and quality in the Office of Admissions and Records. Oversees activities of the office related to veterans' services, graduation, faculty services, evaluations of academic coursework, etc.
• Provides leadership and works with staff to develop and maintain a high performance, centralized and responsive service to the District, its staff, and campus visitors. Supervises staff within labor contract provisions in a way that contributes to positive employee relations.
• Establishes standards for staff, monitors, coaches, and evaluates the performance of staff to departmental requirements and personal development targets. Monitors the work of staff and offers coaching for continuous performance improvement and development. Recognizes performance outcomes and takes action to address deficiencies.
• Plans, organizes, directs and controls the college's Admissions and Records functions by planning, goal setting, coordinating, evaluating admissions and records, registration, awarding of degrees and certificates, veterans services, faculty services, and other areas assigned within the functions of the Admissions and Records Office.
• Prepares, submits, and monitors the annual budget for Admissions & Records. Researches, proposes, and monitors approved budgets. Tracks expenditures for services, supplies, personnel, and equipment in accordance with established policies, procedures, and protocols.
• Consults with Information Technology (IT) and participates in the development and enhancement of enrollment modules and features within the integrated data management systems. Ensures integrity of databases and accuracy of accounts by developing access protocols and overseeing and conducting continuous testing.
• Directs and participates in the reporting of student information and related data to the appropriate agencies. Investigates, troubleshoots, and resolves data issues to assure data integrity.
• Resolves complex and difficult admissions and records processing, student account, grade, attendance, enrollment, reinstatement, and other petitions related to admissions and records. Resolves student account and records issues. Confers with students on their financial aid and/or student record files.
• Generates and analyzes data and reports to streamline processes related to enrollment management. Leads the program review process for assessment and program improvement.
• Directs and performs complex and responsible registration functions. Builds academic semester structures, including setting dates and legal deadlines. Adjudicates complex registrations and applications. Issues final evaluations on a variety of items such as and not limited to, in-state eligibility, unit overload petitions, prerequisites, dismissal and re-admittance, and registration related petitions.
• Maintains up-to-date knowledge of the most recent legislation, State reporting requirements, and enterprise data management requirements. Stays up-to-date with all applicable regulations related to enrollment.
• Oversees the security of student records and procedures for faculty and student access to student records, consistent with FERPA regulations, State law and college policy and procedures.
• Attends committee meetings as assigned and participate in related conferences and workshops as directed.
• Performs other related duties as assigned that support the objective of the position.

Qualifications and Physical Demands
Knowledge and Skills:

1. The position requires specialized and in-depth knowledge of regulations, policies, educational codes, and guidelines governing community college admissions and records.
2. Requires in-depth knowledge of regulations governing admissions, residency, enrollment, student fees, maintenance of instructor and student records, international students, veterans' affairs, transcript evaluation, certificate of achievement completion, graduation, and attendance accounting.
3. Requires in-depth knowledge of major and course articulation and matriculation concepts.
4. Requires in-depth knowledge of computerized student enrollment, attendance, accounts, and records systems and databases as well as web-based enrollment and student transaction systems.
5. Requires knowledge and understanding of the philosophy and objectives of the community colleges' mission.
6. Requires knowledge of and skills in office methods and procedures, sufficient to evaluate and design work and information flow processes.
7. Requires basic knowledge of financial record keeping controls, practices, and procedures.
8. Requires sufficient math skills to perform business math computations.
9. Requires professional-level language skills to prepare written correspondence and reports
   used in external communications
10. Requires excellent communication skills to prepare reports, professional correspondence, and make presentations to a diverse audience.
11. Requires well-developed human relation skills to build effective work teams, proactively resolve student problems, and portray a positive image of the College.

Abilities:

1. Requires the ability to perform the essential responsibilities and functions of the position.
2. Requires the ability to accomplish departmental objectives and perform assignments in any and all admissions and records processes.
3. Requires the ability to develop, organize, manage, and coordinate the daily activities of an admissions and records department.
4. Requires the ability to establish work standards and review performance of staff.
5. Requires the ability to learn, interpret, and apply State Education Code, Government Code, Title 5, Board Policies, and other federal and state regulations as related to the responsibilities of the position.
6. Requires the ability to assess effective enrollment management concepts and strategies, compile and evaluate data, prepare reports, charts and graphs from a variety of sources and formats.
7. Requires the ability to organize, plan, develop, and write new programs, develop new concepts, analyze outcomes, and prepare clear and concise reports.
8. Requires the ability to guide and motivate others toward goal achievement. Requires the ability to direct and facilitate development of personal and team perspectives, and develop and deliver training programs.
9. Requires the ability to enter commands to extract data and reports from student information systems.
10. Requires the ability to develop and monitor budgets and maximize financial resources.
11. Requires the ability to work collaboratively and productively with internal and external constituencies that come from diverse backgrounds.

Physical Abilities

1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
2. Essential functions will vary by position.

Education and Experience

• The position requires a bachelor's degree with a major in education, business, public administration, or equivalent discipline and four to six years of administrative or supervisory experience in an admissions, enrollment and records function.
• Or, any combination of education and experience that would provide the required qualifications.

AND

Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom.

Licenses and Certificates:May require a valid driver license.

Working Conditions
Work is performed indoors where minimal safety considerations exist.

This job specification describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job.

Conditions of Employment
Note: To be eligible for employment, you must possess authorization to work in the United States. The District does not sponsor visas or take over any established visa sponsorship.

This is a permanent, general funded, full-time, 12-months per year management position. The normal hours of work will be Monday through Friday 8:00 am to 5:00 pm, with the flexibility to occasionally work extended hours and/or weekends, if necessary, to meet the department's needs. The effective date of employment will be arranged with the supervisor. The District provides medical, dental, and vision insurance for the employee and eligible dependents and life insurance for the employee. (Salary Schedule: DG-10)

Please note that job offers are conditional and are contingent upon the successful completion of satisfactory comprehensive background check (including Livescan fingerprinting) and satisfactory references, and approval or ratification by the District's Board of Trustees or the Chancellor.