Dollar General Corporation

Director, Employee Experience

Dollar General Corporation • $110K — $130K *
Goodlettsville, TN 37072In-Person
Business Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Communications, Business, or related field; or equivalent experience.
  • 8+ years experience in employee experience, communications, or project management.
  • Strong project management and organizational skills.
  • Excellent facilitation, presentation, and training delivery abilities.
  • Ability to simplify complex technical concepts for diverse audiences.
  • Strong analytical skills with experience in adoption metrics and employee feedback.

Responsibilities

  • Lead technology enablement programs for Microsoft Copilot and other tools.
  • Manage project plans and coordinate stakeholder communications.
  • Deliver technology upskilling content and training programs.
  • Facilitate training and office hours to enhance tech adoption.
  • Develop communication strategies to support technology integration.
  • Manage vendor relationships and track program effectiveness.
  • Lead networks to promote peer learning and technology adoption.

Benefits

  • Opportunity to work with cutting-edge workplace technologies.
  • Engagement with a diverse group of employees across levels.
  • Access to professional development and learning initiatives.
  • Collaboration with top-tier communication teams.
  • Partnership with industry-leading technology providers.
Full Job Description
The Director, Employee Experience is responsible for driving engagement and effective use of workplace technologies that enhance productivity, collaboration, learning, and the overall employee experience. This role leads employee enablement efforts for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, Amplify, Headshot AI Pro, BrainStorm, and future workplace technologies through communications, learning programs, change management, and employee engagement strategies. This role helps employees confidently adopt new technologies, embrace new ways of working, and build the skills needed to be successful in a rapidly evolving workplace.

Job Details

  • Lead employee technology enablement programs for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, and other workplace technologies.
  • Manage project plans, stakeholder coordination, communications, learning activities, and adoption strategies that drive awareness and utilization.
  • Assist in the delivery of technology upskilling content, including AI literacy, digital skills training, role-based learning pathways, and partnerships with providers such as BrainStorm.
  • Facilitate District Manager training, Copilot training, and employee office hours that drive adoption and proficiency.
  • Develop communications, campaigns, and change management strategies that support technology adoption in partnership with Corporate Communications.
  • Manage vendor relationships, contracts, budgets, and create reporting and surveys on adoption efforts, engagement trends, and program effectiveness.
  • Provide recommendations to improve employee experience, workforce effectiveness, and technology adoption.
  • Lead the AI Coach Network and technology champion communities to encourage peer learning, knowledge sharing, and technology adoption across the organization.


Qualifications

  • Strong project management and organizational skills with the ability to manage multiple initiatives, stakeholders, timelines, and priorities simultaneously.
  • Strong facilitation, presentation, and training delivery skills with the ability to engage audiences ranging from frontline employees to senior leaders.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to translate complex, technical concepts into clear, practical communications and learning experiences.
  • Strong analytical skills with experience using adoption metrics, employee feedback, surveys, and reporting to drive decisions.
  • Knowledge of Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, and emerging workplace technologies.


Work Experience &/or Education:

  • Bachelor's degree in Human Resources, Communications, Business, Organizational Development, Education, Technology, Marketing, or a related field; or equivalent experience.
  • 8+ years of experience in employee experience, communications, change management, workforce development, learning and development, technology enablement, project management, or related fields.
  • Experience leading cross-functional initiatives and driving employee engagement, technology adoption, or organizational change.
  • Strong project management, stakeholder management, and communication skills.
  • Experience with workplace technology, learning programs, employee communications, or adoption initiatives preferred.
  • Experience with Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, or employee engagement platforms preferred.

About Dollar General Corporation

Dollar General is a small-box discount retailer that makes shopping for everyday needs simpler and hassle-free. They make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco.

Dollar General Corporation Careers

Join the vibrant team at Dollar General Corporation, a leader in cost-effective retailing, and propel your career forward in an environment ripe with opportunities for growth and innovation. As one of the largest discount retailers in the United States, we offer a range of job opportunities designed to help you harness your potential and cultivate your professional skills.

Work You’ll Do

At Dollar General Corporation, we are committed to enhancing our team's capabilities through continuous leadership development, diversity training, and ample growth opportunities. Whether you're seeking a position in management, sales, logistics, or corporate support, our expansive network ensures a fit for your skills and ambitions.

Innovate and Lead

Embrace the chance to work on industry-leading projects that redefine retail standards. Our culture thrives on innovation and leadership, encouraging each team member to contribute unique ideas that drive company success. Dollar General is where your initiative and creativity can pave the way for significant advancements in both your career and our company’s footprint.

Join Our Inclusive Team

Diversity and inclusion are at the core of our employment philosophy. At Dollar General Corporation, we believe in giving everyone a voice and fostering an inclusive culture where you can thrive. Our team is a mosaic of diverse backgrounds and perspectives, making us stronger and more innovative.

Professional Growth and Development

Advance your career with Dollar General’s commitment to professional development. We offer a variety of training programs and leadership workshops to help you hone your skills and prepare for future challenges. From internships for emerging talents to leadership roles for seasoned professionals, Dollar General nurtures your career at every level.

Benefits and Perks

Choosing a career at Dollar General Corporation means more than just a job. We provide competitive benefits to support both your professional and personal life, including health insurance, retirement plans, and employee discounts. Moreover, our commitment to work-life balance is designed to ensure you succeed without sacrificing your well-being.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of positions available at Dollar General Corporation. From in-store hiring to corporate positions, each role offers a chance to be part of a team committed to reshaping the retail landscape.

How to Apply

Start by visiting our Careers page to browse the current openings. Tailor your resume to highlight relevant experience and skills that align with the job description. Prepare for your interview with insights into Dollar General’s culture and values, and stand out as a knowledgeable and motivated candidate.

Stay Connected

Don’t miss out on future job alerts, company news, and professional tips that can aid your career journey. Join our network, engage with us through our careers blog, and connect with Dollar General on various networking platforms to stay informed and ahead in your career.

Join Dollar General Corporation Today

Embark on a rewarding career path at Dollar General Corporation where your growth is our priority. Be part of a company that values innovation, leadership, and a diverse workforce. Your future awaits at Dollar General, where we’re not just building stores, we’re building careers.

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Learn more about Dollar General Corporation
Size
163,000 employees
Market Cap
$54.8 billion
Industry
Retail & Consumer Goods
Net Income
$2.5 billion
Founded
1939
5 Year Trend
+9.3%
Revenue
$32.4 billion
NASDAQ
DG
* Ladders Estimates

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