Sentara Healthcare

Director, Electrophysiology (EP) Operations

Sentara Healthcare$120K — $150K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Associate's degree with 5 years relevant experience may be accepted
  • 5 years of leadership experience in a healthcare setting required
  • Experience leading cardiovascular or Electrophysiology programs preferred
  • Demonstrated success in growing procedural volumes and improving patient access
  • Familiarity with electrophysiology workflows and cardiovascular service line operations

Responsibilities

  • Provide strategic leadership for Electrophysiology service line
  • Develop and execute strategies for program growth and physician recruitment
  • Oversee Electrophysiology lab operations and ensure compliance with standards
  • Lead implementation of new technologies and clinical programs
  • Monitor and analyze key performance indicators for program success
  • Collaborate with clinical leaders to establish quality improvement initiatives
  • Direct workforce planning and engagement initiatives to build a skilled team

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Disability and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance and discounted educational opportunities
  • Student Debt Pay Down up to $10,000
  • Reimbursement for certifications and access to CEUs
  • Pet Insurance
  • Legal Resources Plan
  • Opportunity to earn annual discretionary bonus
Full Job Description
City/State
Chesapeake, VA

Work Shift
First (Days)

Overview:

The Director, Electrophysiology Operations provides strategic, operational, and financial leadership for the Electrophysiology service line across ambulatory, hospital-based, and procedural care settings. This role partners closely with physicians, clinical leaders, and executive stakeholders to advance program growth, enhance patient access, optimize procedural and clinic operations, improve quality outcomes, and ensure exceptional patient experiences.

Responsibilities:
  • Provides strategic and operational leadership for the Electrophysiology service line, including ambulatory clinics, hospital-based practices, procedural laboratories, and associated diagnostic services.
  • Develops and executes service line growth strategies focused on program expansion, physician recruitment, market development, referral optimization, and increased procedural volumes.
  • Oversees Electrophysiology laboratory operations, ensuring efficient scheduling, patient throughput, resource utilization, and compliance with regulatory, accreditation, and safety standards.
  • Leads operational planning and implementation of new technologies, equipment, and clinical programs related to cardiac rhythm management, complex ablations, device implantation, remote monitoring, and other electrophysiology services.
  • Monitors and analyzes key performance indicators including volume, productivity, patient satisfaction, quality outcomes, access metrics, revenue cycle performance, and financial results; implements action plans to achieve organizational goals.
  • Collaborates with physicians and clinical leaders to establish and maintain evidence-based care pathways, quality improvement initiatives, and best practices that support exceptional patient outcomes and experience.
  • Directs staffing models, workforce planning, employee engagement initiatives, and leadership development efforts to ensure a highly skilled and patient-focused team.
  • Oversees annual operating and capital budgets for the Electrophysiology program, ensuring responsible stewardship of resources while supporting strategic growth initiatives.
  • Facilitates multidisciplinary collaboration among cardiology, cardiovascular surgery, imaging, anesthesia, nursing, and ancillary departments to optimize care delivery across the continuum of care.
  • Ensures compliance with applicable federal, state, and accrediting body requirements, as well as organizational policies and quality standards.
  • Serves as the operational leader for Electrophysiology program development, strategic planning, and continuous improvement initiatives that advance organizational goals and establish the program as a regional center of excellence.


Education/Experience:
  • Bachelors Degree (required)
  • Associates Degree + 5 years relevant experience may be accepted in lieu of Bachelors degree
  • 5 years of leadership (required)


Additional Preferred Experience:
  • Experience leading cardiovascular and/or Electrophysiology programs in a hospital or integrated health system setting.
  • Demonstrated success growing procedural volumes, improving patient access, optimizing EP lab utilization, and achieving quality and financial performance targets.
  • Knowledge of Electrophysiology workflows, cardiac rhythm management devices, ablation programs, structural heart services, and cardiovascular service line operations.


Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

For positions that are available as remote work,Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

About Sentara Healthcare

Sentara Healthcare is a not-for-profit healthcare system that operates hospitals, outpatient care centers, imaging centers, and other healthcare facilities in Virginia and North Carolina. The system provides a range of medical services, including cancer care, heart and vascular care, orthopedics, pediatrics, and women's health. Sentara Healthcare also offers health plans and wellness programs. The system is committed to providing high-quality, patient-centered care and has received numerous awards and recognitions for its clinical outcomes and patient satisfaction.
Learn more about Sentara Healthcare
Size
30,000 employees
Industry

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