Hims & Hers

Director, Creative Strategy

Hims & Hers$125K — $150K *
US-AnywhereRemote in United States
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Strong portfolio of successful performance creative across paid social platforms.
  • 8+ years in creative strategy, especially within high-growth ecommerce or direct-to-consumer brands.
  • Expertise in Meta, TikTok, YouTube, and their specific creative best practices.
  • Deep data fluency for actionable insights from ad performance metrics.
  • Experience managing multidisciplinary creative teams effectively, including remote collaboration.
  • Ownership mindset for quick decision-making and iterative improvements.
  • Exceptional business acumen linking creative work to customer behavior and brand growth.

Responsibilities

  • Own creative strategy for Hims across performance marketing channels, balancing results and brand voice.
  • Utilize performance data and consumer insights to create compelling creative hypotheses and briefs.
  • Shape authentic, approachable health-related narratives that resonate with the target audience.
  • Set and uphold high standards for creative briefings grounded in insights and measurable outcomes.
  • Lead a multidisciplinary creative pod to produce top-quality content across channels.
  • Establish rapid feedback loops for ongoing creative performance enhancement.
  • Collaborate with cross-functional leaders to test and iterate creative based on performance data.

Benefits

  • Unlimited PTO, company holidays, and quarterly mental health days.
  • Comprehensive health benefits including medical, dental, and vision.
  • Employee Stock Purchase Program (ESPP) for increasing ownership in the company.
  • 401k benefits with employer matching contributions to support future savings.
  • Offsite team retreats to foster team bonding and collaboration.
Full Job Description
About the Role:

At Hims & Hers, we know that telling empathetic, engaging, and uplifting stories about health is how we make people comfortable on the path to better health. We also know that creative is the key to an effective modern growth engine: what grows brands is brilliantly executed ideas across channels.

We're hiring a Director of Creative Strategy to drive that engine at Hims: someone who understands and respects the creative process, and can tie it back to the analytical thinking and metrics at the core of modern brands. You'll turn customer insight and performance data into ideas that help millions of people discover and engage with our products across Meta, YouTube, TikTok, and emerging channels.

You'll lead a dedicated creative pod, partnering closely with editors, producers, media buyers, and creative leaders to develop, test, and scale high-performing creative across channels, and you'll help build the systems that allow winning ideas to move quickly across categories and campaigns. The best candidates are just as comfortable reviewing performance dashboards as they are developing the next winning creative concept.

You Will:
  • Own the creative strategy for the Hims brand across performance marketing channels, ensuring creative drives both business results and brand consistency.
  • Use performance data, customer insights, and market trends to develop creative hypotheses, concepts, scripts, and production-ready briefs.
  • Shape creative that helps men take action on their health with confidence, developing work that is authentic, approachable, and unmistakably Hims.
  • Establish a high bar for creative strategy and briefing, ensuring every concept is grounded in customer insight, a clear hypothesis, and measurable success criteria.
  • Lead a multidisciplinary creative pod, partnering closely with editors, producers, and studio teams to develop high-quality creative.
  • Create fast, effective feedback loops across Creative, Growth, and Media Buying to continuously improve performance.
  • Partner with Growth, Creative, and Analytics leaders to rapidly test, learn, and iterate using performance data to continuously improve creative effectiveness.
  • Partner with Product, Clinical, Legal, and Brand teams to ensure creative accurately reflects our products while meeting regulatory requirements.
  • Lead regular performance reviews, providing visibility into wins, key learnings, strategic pivots, and new growth opportunities.
  • Capture and scale what works by building repeatable creative frameworks that can be adapted across products, audiences, and markets.
  • Operate confidently within healthcare marketing guardrails, partnering across Legal, Medical, and Marketing teams.


You Have:
  • First and foremost: a strong portfolio of performance creative that has won at scale on paid social: you can show the work, the data behind it, and the customer insight that made it win.
  • 8+ years of experience in creative strategy, content strategy, or performance creative (ideally in-house at a high-growth ecommerce or DTC brand) including experience leading teams and building creative functions.
  • Deep expertise developing creative for Meta, TikTok, YouTube, and other performance channels, with a strong understanding of platform-specific creative best practices.
  • Deep data fluency: you are comfortable in ad performance data, can identify actionable patterns yourself, and let evidence lead creative decisions.
  • Experience managing multidisciplinary creative teams and collaborating across marketing, design, and product functions, including with remote or distributed post-production teams.
  • Strong ownership mindset with the ability to move quickly, make decisions with imperfect information, and continuously iterate based on performance.
  • Exceptional business acumen with the ability to connect creative decisions to customer behavior, business performance, and long-term brand growth.


Bonus if You Have:
  • Experience in telehealth, healthcare, weight loss, or another regulated or sensitive category
  • Experience standing up in-house creative teams or transitioning work from external agencies
  • Experience adapting and localizing winning creative across international markets
  • Familiarity with UGC and creator-driven production models, including remote capture


Our Benefits (there are more but here are some highlights):
  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats

About Hims & Hers

Hims & Hers is a telehealth company that provides personalized healthcare services to consumers. The company offers a range of products and services, including prescription medications, over-the-counter treatments, and medical consultations. Hims & Hers was founded in 2017 and is headquartered in Los Angeles, California.
Learn more about Hims & Hers
Size
500 employees
Industry
Net Income
-$39 million
Founded
2017
5 Year Trend
+100%
Revenue
$69 million
NASDAQ

Similar Jobs

More Jobs at Hims & Hers

More Healthcare Jobs

Find similar Director, Creative Strategy jobs: