Job DescriptionThis is an exciting opportunity within the Albertsons Real Estate and Properties team to lead the operations and oversight of all corporate campus buildings across the enterprise, along with the dedicated teams that support them.
The Director of Office Services & Facilities is responsible for four corporate campuses, comprising approximately 15-17 buildings nationwide. This role oversees an annual operating expense budget of roughly $20 million, as well as a corporate facilities capital investment portfolio of $5-10 million per year.
This leader will direct the full Office Services & Facilities Management function, which includes corporate mail and print services, light duty fleet programs (encompassing hundreds of cargo vans, delivery vans, and service vehicles), and cafeteria/food service operations for all four campuses. The organization consists of approximately 40-50 associates across a combination of full-time and contracted staff, with 7-10 direct reports. The Director is accountable for department-wide strategy, financial forecasting, capital planning, and reporting across the broader Construction, Design, and Real Estate organization.
This position is based in Phoenix, AZ OR Boise, ID OR Pleasanton, CA
Main responsibilities:- Lead and manage the corporate office and campus portfolio to ensure safe, efficient operations and exceptional associate experiences aligned with business growth, associate experience objectives, occupancy requirements, and future workplace trends.
- Provide strategic and people leadership for the Office Services & Facilities organization, including goal setting, performance management, coaching, and talent development across geographically dispersed teams.
- Lead workplace planning, space utilization, occupancy management, office restacks, and campus optimization initiatives to maximize efficiency and support evolving business requirements.
- Own and manage operating expense (OpEx) P&L and capital expenditure (CapEx) budgets totaling up to $30M annually, ensuring fiscal discipline and accurate forecasting.
- Serve as budget owner and executive sponsor for all corporate facilities' capital projects, from initial programming and design through completion.
- Oversee owned and leased corporate facilities, ensuring consistent standards, compliance, and service delivery.
- Lead vendor strategy, including RFQs and sourcing initiatives, to ensure market-competitive pricing and service performance.
- Act as product owner for the facilities and office services technology stack (e.g., Zynq, ClickUp, Corrigo, Office Services Accounting systems).
- Drive process improvement, technology optimization, and adoption of analytics to enhance decision-making, planning, and customer service.
- Partner closely with Corporate Maintenance, Construction, Design, and Sourcing teams to maintain, modernize, and optimize facilities.
- Ensure compliance with company policies and regulatory requirements, including fire/life safety, environmental, risk management, and workplace safety programs.
- Manage enterprise-wide mail, print, small parcel operations, and light-duty fleet programs.
- Ensure compliance with all applicable federal, state, and local regulations, including OSHA, ADA, environmental, life-safety, and building code requirements
We are looking for candidates who possess the following:- Bachelor's degree in business, Construction Management, Facilities Management, or a related field required. IFMA, BOMI Certification is a plus.
- 10 plus years of experience in facilities and office services leadership roles.
- 10 plus years of experience in multi-unit or corporate campus facility management.
- 5 plus years of people management experience with a demonstrated commitment to talent development and upward mobility.
- Proven change leader with strong change management skills and a focus on continuous improvement, optimization, and quality assurance.
- Strategic thought leader with demonstrated ability to proactively develop solutions to business needs thru innovative problem solving and continually monitoring external trends and industry best practices.
- Strong people management skillset and experience with proven ability to manage geographically dispersed teams.
- Understanding of building components, maintenance operations and services.
- Experience estimating and scheduling for renovation and other construction projects along with the construction process and contracts
- Proven ability to rationalize office environments, including restacks, shuffles, reconfigures, and occupancy related projects
- Prior experience in developing and executing site/location budgets, utilizing financial systems and achieving deadlines. Oracle experience preferred.
- Strong customer service skills and the ability to work with others in a team environment.
- Excellent interpersonal, communication and analytical skills.
- Understanding of and practical experience in utilizing industry standard occupancy/software systems
- Willingness to travel up to 20%
We also provide a variety of benefits including:- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
A copy of the full job description can be made available to you.
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Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
