This position is incentive eligible.
Job Summary and QualificationsThe Director of Communications and Community Engagement serves as an onsite extension of the TriStar Division Marketing and Corporate Affairs team at HCA Healthcare hospitals. They lead communication and community engagement efforts, aligning with enterprise strategies and supporting hospital growth. The role reports to the Division AVP of Strategic Communications and has a dotted-line report to the Hospital CEO.
What you will do in this role:
Communications:
- Develop and execute PR and communications plans.
- Support executive messaging and colleague engagement.
- Manage crisis communications and media relations.
- Monitor patient feedback and drive service recovery.
- Ensure policy adherence in marketing and communications.
Community Engagement:
- Implement enterprise and division engagement strategies.
- Coordinate local events and programs.
- Promote hospital reputation and community involvement.
- Support colleague engagement initiatives (e.g., Hope Fund, volunteering).
Marketing:
- Align local marketing with enterprise strategies.
- Provide insights for regional marketing plans.
- Manage brand education and collateral.
- Support physician relations and growth initiatives.
What you must have in this role:
- Bachelors Degree required
- 1 year (s) of experience in a management role required
- 5+ years of experience in a related position/field required
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market-rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership, and the financial and clinical knowledge required of professionals at this industry level.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for delivering charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
