Director, Clinical Operations Emergency Department

ChristianaCare • $138K — $221K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BSN required.
  • Master's in Nursing, Healthcare Administration, Business Administration, or related field.
  • Current RN licensure.
  • Professional certification in a relevant nursing specialty.
  • Five or more years of progressive leadership experience in complex clinical settings.
  • Nurse Executive Certification preferred.

Responsibilities

  • Lead a large, high-performing team across multiple emergency service functions.
  • Drive operational excellence with data and metrics for patient flow and resource management.
  • Collaborate with physicians, EMS agencies, and community stakeholders on systemic challenges.
  • Foster a culture of accountability and continuous improvement.
  • Guide teams through change, building trust and resilience.
  • Develop future leaders and enhance organizational talent.
  • Balance strategic vision with hands-on operational leadership.

Benefits

  • Opportunities for career growth and leadership development.
  • Engagement in shaping emergency services at a major healthcare facility.
  • Work in a high-impact and fast-paced healthcare environment.
Full Job Description
Job Details
Ready to lead one of the busiest Emergency Departments in the region?

We're looking for a bold, operationally savvy healthcare leader to oversee Emergency Services across Christiana Hospital and Middletown Emergency Department.

This isn't just a nursing leadership role. We're seeking someone who can lead through complexity, drive cultural transformation,, tackle operational challenges head-on while keeping patients, caregivers, and providers at the center of every decision.

What You'll Do
  • Lead a large, high-performing team across Emergency Nursing, Observation, Float Pool, Clerical Services, and Middletown Emergency Department.
  • Drive operational excellence through data, metrics, patient flow, staffing, productivity, and resource management.
  • Partner closely with physicians, EMS agencies, operational leaders, and community stakeholders to solve system-wide challenges.
  • Create a culture of accountability, engagement, and continuous improvement.
  • Lead teams through change while building trust, resilience, and high performance.
  • Develop future leaders and strengthen talent across the organization.
  • Balance strategic thinking with hands-on operational leadership. You're just as comfortable discussing long-term vision as you are rolling up your sleeves to solve today's throughput challenge.

We're Looking For a Leader Who:
  • Has successfully led large teams in complex, fast-paced healthcare environments.
  • Understands both the clinical and business side of healthcare.
  • Knows how to use metrics to drive performance and outcomes.
  • Is highly visible, approachable, and accountable.
  • Has experience navigating difficult operational challenges and creating lasting change.
  • Builds strong relationships across departments and with external partners, including EMS and community organizations.

Qualifications
  • BSN required.
  • Master's degree in Nursing, Healthcare Administration, Business Administration, or related field.
  • Current RN licensure.
  • Professional certification in a related nursing specialty.
  • Five or more years of progressive leadership experience in a complex clinical setting.
  • Nurse Executive Certification preferred.

Come help shape the future of Emergency Services at ChristianaCare.

Annual Compensation Range $138,444.80 - $221,520.00

This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Post End Date
Sep 30, 2026

About ChristianaCare

ChristianaCare Careers

There has never been a better time to explore the diverse job opportunities at ChristianaCare, a leading health system committed to innovative patient care and community health. As one of the country's most dynamic healthcare organizations, ChristianaCare offers a breadth of employment opportunities that support both professional growth and personal fulfillment.

Work You’ll Do

Join ChristianaCare’s dedicated team to help transform healthcare and improve the lives of community members. ChristianaCare leads with exceptional services, driven by a team of over 12,000 strong, blending top-tier leadership and a culture of compassion and innovation.

Experience the ChristianaCare Difference

ChristianaCare is not just a healthcare provider but a hub for professional development and career advancement. The company fosters a culture of diversity, equity, and inclusion, making it a prime environment for personal and professional growth. With a variety of positions available, from clinical roles to administrative support, ChristianaCare is actively hiring and looking for motivated individuals to join their team.

Innovate and Lead

At ChristianaCare, innovation and leadership go hand in hand. Team members are encouraged to take the lead on projects that transform patient care and operational efficiency. ChristianaCare’s commitment to technology and innovation makes it a perfect place to advance a career in healthcare.

Develop Your Career

With ChristianaCare, career advancement is supported by comprehensive benefits, professional development programs, and leadership training. Employees are encouraged to enhance their skills through continued education and diverse training opportunities, including internships that offer real-world experience in healthcare settings.

Join a Great Team

Being part of the ChristianaCare team means more than just having a job. It means being part of a community that values teamwork, creativity, and the professional growth of its members. Networking within ChristianaCare leads to enriched career paths and a supportive work environment where everyone’s contributions are valued.

Explore Job Opportunities

ChristianaCare is committed to hiring and developing the best healthcare professionals in the industry. Explore the numerous job openings and read detailed descriptions of each position to find where your skills and interests best match. ChristianaCare is looking for professionals who are passionate about making a difference and ready to contribute to a team that’s making healthcare history.

Prepare for Your Interview

Ready to apply? Tailor your resume to highlight the skills and experiences that align with the position you are interested in. Prepare for your interview by researching ChristianaCare’s mission, culture, and recent innovations. This preparation will not only impress but also solidify your interest in becoming part of a leading healthcare team.

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