Director Catering & Event Services

Auberge Collection

$115K — $125K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of leadership experience in luxury catering or event management
  • Proven track record in driving catering revenue and financial performance
  • Skilled in team leadership and fostering a collaborative culture
  • Strong knowledge of luxury catering operations and event management
  • Experience partnering with various departments to achieve goals
  • Proficient in Delphi/Salesforce, Opera PMS, and Google Workspace
  • Excellent communication and problem-solving skills focused on guest satisfaction

Responsibilities

  • Lead and direct the Event Services team to meet performance goals
  • Recruit and mentor Event Managers and Conference Services Managers
  • Develop strategies to maximize banquet and catering revenue
  • Oversee event forecasting, budgeting, and business planning
  • Ensure luxury service standards for memorable guest experiences
  • Optimize pricing strategies and event space utilization
  • Collaborate with multiple departments for seamless event execution
  • Participate in client meetings to aid business development
  • Monitor performance for continuous improvement
  • Ensure adherence to operational standards and procedures

Benefits

  • Collaborative and supportive team culture
  • Luxury working environment
  • Opportunity to impact guest experiences
  • Exposure to high-profile events
  • Professional development and growth opportunities
Full Job Description
Job Description

The Director of Catering & Events provides strategic leadership for the catering, and event operations at Wildflower Farms. This role is responsible for driving banquet and catering revenue, overseeing event execution, ensuring exceptional guest experiences, and leading the Event Services team. Working closely with Sales, Revenue Management, Operations, Culinary, and Food & Beverage, the Director develops and executes strategies that maximize profitability while delivering luxury service standards.

Core Responsibilities
  • Provide day-to-day leadership and strategic direction for the Event Services team at Wildflower Farms, with direct accountability for banquet and catering performance, including revenue, food and beverage contribution, forecasting accuracy, pace, and guest satisfaction.
  • Recruit, onboard, mentor, coach, and evaluate Event Managers and Conference Services Managers while fostering a culture of collaboration, accountability, and service excellence.
  • Own banquet and catering revenue performance by developing strategies to maximize topline growth, profitability, and event conversion.
  • Lead banquet and catering forecasting, budgeting, and business planning in partnership with Revenue Management, Finance, and Sales.
  • Establish and uphold luxury event service standards to ensure exceptional execution and memorable guest experiences.
  • Optimize event space utilization, pricing strategies, and business mix to align with overall commercial objectives.
  • Partner closely with Sales, Culinary, Banquets, Front Office, Housekeeping, Engineering, and Operations to ensure seamless event execution from contract turnover through post-event billing.
  • Participate in site inspections, client meetings, and sales presentations to support business development and strengthen client relationships.
  • Monitor operational performance, identify opportunities for continuous improvement, and implement best practices that enhance efficiency, profitability, and guest satisfaction.
  • Ensure compliance with Auberge Collection and Wildflower Farms standards, policies, and operational procedures.

Pay Range: $115,000/year - $125,000/year

Qualifications
  • 7+ years of progressive leadership experience in Catering, Conference Services, or Event Management within a luxury hotel or resort environment.
  • Proven success driving banquet and catering revenue, forecasting, budgeting, and financial performance.
  • Demonstrated ability to lead, develop, and inspire high-performing teams while fostering a culture of collaboration and service excellence.
  • Strong operational knowledge of luxury catering, conference services, weddings, and social events.
  • Experience partnering with Sales, Revenue Management, Culinary, Food & Beverage, and Hotel Operations to achieve business objectives.
  • Proficiency in Delphi/Salesforce, Opera PMS, and Google Workspace.
  • Exceptional communication, organizational, and problem-solving skills with a passion for delivering outstanding guest experiences.


Additional Information

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn [redacted] and #AlwaysAuberge

For more information, please visit www.friedkin.com

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