As a Director, Technology in Capital One’s Card Risk Office, you will apply your risk management, technology, and cyber expertise to the company’s Card Technology division. You will partner across the divisional senior leaders for Card Technology, enterprise technology and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization, as well as provide direct technology risk advisory services into our Card Divisional CIO. Your contributions will drive organizational change through risk identification, measurement, analysis, and reporting in order to better manage the company’s risk in an open and collaborative environment.

The Risk Office is accountable to leadership to identify and mitigate risks, ensure compliance with laws/regulations/policies, and detect and remediate issues. This requires strong collaboration with various leaders of the business as well as Legal, Compliance, and other enterprise partners to ensure well-managed operations experienced and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk management services to our Technology savvy business partners. You will have a high level of exposure across lines of business and have the opportunity to work with senior technology Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Proficiency in risk management program (ideally Technology risk-driven program) development and management are key to success in this role. The successful candidate will be an experienced risk management professional who understands cyber technology functions and organizations, with strong analytical, planning, strategic thinking, organizational, and communication skills.

Role Responsibilities:

• Utilize technology (e.g. AWS environment), cyber (e.g. information security, network security, vulnerability management) skills, and your familiarity with risk management and industry standards (e.g. NIST, FFIEC, PCI) in order to execute technology-related risk consulting to the business and stakeholders

• Leverage your expertise to make sound judgment decisions in technical domains such as information security, vulnerability management, and network security across both federated and centralized applications, platforms, and controls. 

• Manage other Technology Risk Managers through the implementation of a comprehensive technology risk delivery model

• Consult strategically with Accountable Executives across Technology

• Serve as interdepartmental advisor, interfacing with enterprise technology and other lines of business and other areas such as Cyber 

• Collaborate effectively across multiple organizations to achieve objectives

• Deliver appropriate, succinct and organized information, tailoring communication style to audience. Communicate complex issues and implications, incorporating different perspectives and solutions into deliverables.

• Conduct analysis of data extracts in order to identify trends, patterns, and anomalies to draw conclusions and escalate key risks and issues

• Facilitate and ensure compliance with policies through risk assessments and enterprise risk management programs

• Identify opportunities for continued improvement in the business

• Identify, document and track resolution of risk events / issues impacting customers stemming from process breakdowns or other problems, and help develop permanent corrective actions

• Manage special projects

• Travel up to 10% when applicable

Basic Qualifications: 

• Bachelor’s Degree or Military experience

• At least 7 years of experience in information technology: resiliency and change management operations, software delivery, access management, information security or cloud computing

• At least 5 years of experience in people management 

• At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including experience in test scripting, writing, reviewing, or assessing code

Preferred Qualifications: 

• Master's Degree

• 8+ years of experience in information technology management

• 6+ years of experience in people management

• Certifications related to or pursuing certification related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA)

• PMP, Lean, Agile, or Six Sigma certification

• 5+ years of experience in Banking and/or Financial Services.

• 5+ years of experience evaluating, implementing, or managing cyber or information security

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.