West Pharmaceutical Services, Inc

Director, Business Transformation

West Pharmaceutical Services, Inc$120K — $160K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, science, or business
  • Minimum 10 years of senior operational leadership experience
  • Experience in leading complex transformational programs
  • Ability to work in a highly matrixed organization across multiple locations
  • Excellent project management and analytical skills
  • Strong negotiation and conflict resolution abilities
  • Demonstrated capacity to build relationships at all organizational levels

Responsibilities

  • Develops transformation vision and strategy aligned with overall business goals
  • Represents operations to customers and facilitates continuous improvement
  • Drives alignment and identifies optimization opportunities across operations
  • Mentors and leads teams to ensure effective communication and solutions
  • Engages with global functions to implement best practices
  • Challenges the status quo to foster innovation across boundaries
  • Leads global transformation review meetings and reports on progress
  • Supports talent identification and development initiatives

Benefits

  • Onsite position with a collaborative team environment
  • Inclusive culture that values diversity and equity
  • Opportunities for international exposure across North America, Europe, and Asia-Pacific
  • Flexible paid time off to promote work-life balance
Full Job Description
Job Summary

The Director of Business Transformation is a leader who thrives in both complexity and strategic execution. Accountable for global business transformation this leader excels in building positive customer and West cross-functional relations by executing on milestones aligned to growth, optimization, customer satisfaction and financial deliverables. #LI-CT1

Essential Duties and Responsibilities

  • Develops and leads on a transformation vision and strategy aligned to the overall West Vantage OU strategic plan, enabling business excellence and optimization across the manufacturing network and supporting functions.
  • Represents global operations as a customer interface facilitating continuous improvement and a partnership recognized as best-in-class e.g.
    • Tactical execution versus KPI's
    • Asset transfer / upgrade programs
    • Inputs and fronts, Joint Process Teams (JPT), Quarterly Business Reviews (QBR's), Executive Business Reviews
    • New business / programs execution
  • Drives alignment and optimization across Operations identifying major cross site opportunities that impact cost, quality, supply, and overall business performance. Leads initiatives to capitalize on these opportunities and accelerates enterprise level improvement.
  • Acts as a mentor / leader to Tiger teams ensuring optimal solutions and communications across the customer - West network.
  • Ensures effective engagement with global functions and peers in leading and implementing best practices e.g. materials management
  • Challenges status quo and leads across geographic and functional boundaries to bring resources and expertise together as needed to deliver innovation, global solutions or break down barriers.
  • Inspires and leads teams towards excellence and continuous improvement, ensuring a culture of 'can do' is deeply rooted in the DNA of the organization.
  • Implements and effectively leads global transformation review meetings i.e. reports on progress, successes, issues, and associated mitigation / corrective action plans.
  • Acts as a mentor and 'go to' leader in support of talent identification, development and retention locally and globally.
  • Consistently enforces and ensures compliance with all related policies, practices, procedures, and guidelines.


Education

  • Bachelor's Degree in engineering, science, or business


Work Experience

  • Minimum of 10 years of senior operational leadership including global accountability
  • Background in leading major change and complex transformational programs e.g. new program ramps, global optimization and right-sizing, cultural and leadership transformation.
  • Ideally a former Site / Operations Director.
  • Experience of leading teams across multiple geographical locations in a highly matrixed organization
  • Highly competent problem solving and interpersonal skills.
  • Highly analytical with proven project management skills.
  • Possesses excellent negotiation and conflict resolution skills.
  • Ability to establish and maintain good working relationships with all levels in the organization.
  • Excellent written and verbal communication skills.


Preferred Knowledge, Skills and Abilities

  • Demonstrated ability to motivate people - mobilizing resources to work together with a shared sense of mission.
  • Demonstrated ability to effectively develop and grow talent, build organizational capabilities.
  • Previous role with strong customer interaction and demonstrated ability to build strong customer partnerships.
  • Demonstrated ability to work in a high-growth or transformational environment.
  • Lean Six Sigma / Blackbelt certification.


License and Certifications

  • Manufacturing\Lean Six Sigma Certification


Travel Requirements

40% Up to 104 business days per year

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

What We Offer

This is an onsite position requiring the team member to be onsite 5 days per week
Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion-where all voices are heard and respected in a supportive environment.
Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.
Global
Generous Paid Time Off (PTO):Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.

About West Pharmaceutical Services, Inc

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2019 net sales of $1.84 billion reflect the daily use of approximately 112 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.
Learn more about West Pharmaceutical Services, Inc
Size
10,065 employees
Market Cap
$17.5 billion
Industry
Net Income
$346.2 million
Founded
1923
5 Year Trend
+13.4%
Revenue
$2.1 billion
NASDAQ

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