Director, Business Services

Palomar College

$141K — $172K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of contracts and/or purchasing experience
  • 2+ years of supervisory experience at a professional level
  • Bachelor's degree in business administration or related field
  • Demonstrated cultural competency for diverse student populations
  • Possession of a valid California Driver's License

Responsibilities

  • Direct daily operations for Business Services including contracts, purchasing, and support functions
  • Plan and manage budgeting and procurement processes to ensure compliance
  • Develop and implement contracting procedures for procurement and construction
  • Supervise and evaluate staff, ensuring effective training and performance management
  • Coordinate with multiple departments to ensure operational efficiency
  • Oversee the operations of contracted auxiliary services like bookstores and food services
  • Prepare reports on business services operations and improvement opportunities

Benefits

  • Comprehensive health insurance for employees and their dependents
  • Generous leave: vacation, sick leave, and 25 paid holidays
  • $80,000 term life insurance policy with buy-up options
  • Long-term care insurance for employees
  • Employee assistance program with resources for personal and professional development
  • Enrollment in CalPERS retirement system
Full Job Description
Posting Details

Position Information

Position Title
Director, Business Services

Department
Business and Contract Services (Dept)

Primary Location
San Marcos Campus

Location Details
  • Palomar has multiple campus locations (San Marcos, Escondido, Rancho Bernardo and Fallbrook); training may occur at any of these locations and the work location is subject to change depending on future department needs.
  • Requires travel to other District locations.


Full or Part Time
Full-Time

Category
Administrative

Hours per week
Exempt

Number of Months
12 month

Work Schedule
  • Exempt Position
  • Occasional night and weekend hours may be required due to department needs.


Grade
69

Salary/Wage
  • $11,785.72 [step 1] - $14,354.87 [step 5]. Step placement may be negotiable within this range dependent upon education and experience. Administrators who possess earned doctorates from accredited institutions are awarded an annual stipend of $1,842.81.
  • If you are a current employee who applies via the external recruitment process and is selected for a promotion, step placement on the new grade will be in accordance with the applicable District agreement/handbook.


Salary/Wage Frequency
Monthly

Benefits

In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package.
  • Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution)
  • Vacation, sick leave and 25 paid holidays
  • $80,000 employee term life/accident insurance policy (additional buy up options available)
  • Employee long-term care insurance
  • Employee Assistance Plan (EAP) - Confidential free counseling, financial, legal, personal and professional development resources for all members of your household
  • Additional buy up options available for other voluntary insurance benefits
  • Enrollment in CalPERS (California Public Employees Retirement System)


The estimated maximum value of this employer-paid benefits package is approximately $31,245.84 annually.

Primary Function

Directs, manages, plans, coordinates, and administers day-to-day operational activities for Business Services including contracts, purchasing, warehouse, mailroom, print services and auxiliary services programs and operations.; assist in and performs operations functions including planning, budget, oversight of contracts, coordinating with human resources, procurement and customer service; coordinates assigned activities with other departments, divisions, and outside agencies; ensures compliance with requirements and applicable federal and state laws, California Community Colleges regulations, accreditation standards, and District policies; collaborates with staff and other administrators to enhance operational effectiveness, and continuous improvement.

Minimum Qualifications

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

  • Experience: Five years of contracts and/or purchasing experience, and two years of supervisory experience.


  • Note: For work experience, a "year" is defined as equivalent to 40 hours per week for 12 months. If the position requires supervisory experience, the experience must be at a professional level (i.e. evaluation and/or discipline of staff).


AND

  • Education: Equivalent to a bachelor's degree from an accredited college or university in business administration or a related field.


Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor's degree = 4 years of experience). Click here for Guidelines for Equivalency for Classified Positions.

Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at https://naces.org/, or the Association of International Credential Evaluators, Inc. (AICE) website at http://aice-eval.org/.

Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement

Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet.

Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following:
  • Access - We make education possible for everyone.
  • Diversity, Equity, and Inclusion - We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities.


All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.

Preferred Qualifications
  1. One or more professional designation(s) in Procurement/Supply Chain Management, Contract Administration, or other areas within Business Services.
  2. Related experience in an educational setting or public sector.
  3. Related coursework beyond the minimum qualifications.


Licenses and/or Certificates

Possession of an appropriate valid California Driver's License.

Supervision Received and Exercised

Supervision Received From: Assistant Superintendent/Vice President, Finance & Administrative Services
Supervision Given: Administrative, supervisory, classified, hourly, and volunteer staff

Duties and Responsibilities

Essential responsibilities and duties may include, but are not limited to, the following:
  1. Performs full management and supervisory activities in accordance with relevant District policies, procedures and applicable employee contracts/handbooks, which includes selecting and training new employees; planning, assigning, scheduling, and evaluating completed work; approving overtime/compensatory time; preparing and signing employee performance evaluations; recommending reclassifications; responding to grievances and taking appropriate disciplinary action; and performing related supervisory activities.
  2. Plans, manages, coordinates, and evaluates business and support functions and activities for Business Services, which includes contract services, purchasing services, warehouse, mailroom and contracted auxiliary programs and operations including the Bookstore and Food Services; directs the department's planning, budget, coordinating with human resources, procurement, contract administration, work planning and management, reporting, customer service and related matters; evaluates and reports on department operations and assesses department needs and improvement opportunities; develops and implements programs designed to minimize losses and to assure the efficient and economical operation of all areas in Business Services.
  3. Participates in and oversees development and implementation of goals, objectives, policies and priorities for Business Services; recommends and administers department, division and District policies and procedures; monitors and evaluates the efficiency and effectiveness of department work and procedures; recommends appropriate service and staffing levels.
  4. Manages the development and tracking of the Business Services budget; works with the Vice President and other division managers throughout the budget development process in forecasting funding needs for staffing, equipment, materials and supplies; analyzes department expenditure estimates, requests and proposals, identifies issues and concerns and advises on appropriate actions; prepares and processes budget transfers, contracts and other budget adjustments.
  5. Develops, implements, and secures contracting procedures, bid specifications, bid instructions, contract documents and procedures for major procurement and construction projects; evaluates, develops, and modifies contracting standards for Districtwide use; advertises for formal bids and requests for proposals (RFPs); develops and executes contracts and procurement agreements on behalf of the District.
  6. Recommends the award of procurement, construction, materials, and service contracts assuring compliance with federal and state laws and Governing Board policies, procedures, and requirements and prepares written recommendations for the Governing Board.
  7. Interviews vendors and contractors advising on District procedures; negotiates with contractors and vendors on negotiable items on contracts and agreements; monitors vendor and contract activity, billings and performance of contract compliance; meets with District personnel advising on District procedures; researches and resolves complaints, concerns and other issues with District and contracted services personnel.
  8. Coordinates assigned responsibilities with District departments to assure proper payments and availability of funds, proper bidding, and execution of construction projects.
  9. Attends Governing Board meetings to present information and recommendations regarding bids, liability claims, contracts and agreements, and disposal of surplus property; confers with District officials and employees relative to procedures, needs, specifications, complaints, and special issues.
  10. Inspects and verifies the proper completion and compliance with contract specifications; communicates with the Fiscal Services department regarding processing invoices for payment for services and materials.
  11. Oversees contracted auxiliary services operations; negotiates and administers the contracts for Bookstore and Food Services nutritional services operations.
  12. Coordinates contractor and District efforts to facilitate services to students and District faculty and staff.
  13. Prepares a variety of reports and special studies pertaining to District contracting, purchasing, and auxiliary services oversight functions; develops and updates manuals, policies, procedures, and guidelines relative to assigned programs

Marginal Functions:
  1. Participates in/on a variety of committees, task forces, boards, meetings, and/or other related groups in order to receive and/or convey information.
  2. Participates in shared governance through service on planning and/or operations committees and task forces.
  3. Performs related duties and responsibilities as required.


Knowledge, Skills, Abilities

Knowledge of:
  1. Leadership and management principles and practices, including selection, training, evaluating, and discipline.
  2. Procurement and contracting services, principles, practices, laws and regulations related to the public sector.
  3. Materials, equipment and supplies commonly used in a community college district.
  4. Claims, data analysis and cost projections principles, practices, and methodologies.
  5. Principles, practices, procedures and techniques of budget preparation, administration and maintenance including District budget development and administration policies, practices and procedures
  6. Insurance principles and practices, including claims adjustment and settlement techniques.
  7. Procurement principles, practices, procedures, methodologies, and terminology.
  8. Community college organization, operations, policies, and objectives.
  9. Contract administration principles and practices.
  10. Methods, practices, terminology, and procedures used in purchasing.
  11. Public relations principles and practices, including the use of tact, patience, and courtesy.
  12. Applicable sections of California Education Code and other federal and state laws and regulations relevant to assigned areas of responsibility.


Skill in:
  1. Planning, organizing, managing and coordinating business and support functions for Business Services including planning, budgeting, human resources coordination, procurement, contracting and customer service.
  2. Supervising, training and directing the work of others.
  3. Utilizing a computer and related software applications including complex database software, enterprise systems, and other applications relevant to the assignment.
  4. Analyzing and troubleshooting difficult situations accurately and adopting effective courses of action.
  5. Establishing and maintaining effective working relationships with those contacted in the course of work.
  6. Maintaining sensitivity to and understanding of the diverse academic, socioeconomic, age, cultural, physical or mental disability, medical condition, gender, gender expression, gender identity, sex, sexual orientation, nationality, race, and ethnic backgrounds of community college students, faculty, and staff.
  7. Developing, administering, and maintaining multiple large budgets.
  8. Analyzing and Interpreting complex data and information.
  9. Communicating clearly and concisely, orally and in writing.
  10. Preparing clear, concise and comprehensive records, reports, correspondence and other written materials and presentations including providing presentations to audiences of varying sizes.
  11. Ma

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