Johnson & Johnson

Director, Business Platform Ops Support

Johnson & Johnson$150K — $300K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; MBA preferred.
  • Minimum 3 years in leadership roles in Operations or Supply Chain.
  • At least 6 years of experience in Supply Chain.
  • Preferred 6 years of ERP support/transformation in healthcare.
  • Strong knowledge of Orthopedics Supply Chain processes.
  • Proven project delivery and execution skills required.
  • Excellent interpersonal and negotiation skills essential.

Responsibilities

  • Develop and deploy user training for platform adoption.
  • Engage ERP user community to communicate platform capabilities.
  • Support continuous improvement feedback intake from users.
  • Collaborate with global teams to ensure platform readiness.
  • Facilitate a super user forum for platform engagement.
  • Standardize persona-based training curriculums.
  • Ensure seamless transitions from deployment to operational state.

Benefits

  • Opportunity to lead global business transformation.
  • Cross-functional collaboration across business units.
  • Access to training resources for personal and professional development.
  • International exposure with potential travel opportunities.
Full Job Description
Job Function: Supply Chain Manufacturing Job Sub Function: Manufacturing Process Improvement Job Category: Professional All Job Posting Locations: Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America Job Description:
DePuy Synthes is recruiting for a Director, Business Platform Operations Support Lead, located in the United States or Ireland or Belgium.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

  • United States 6 Requisition Number: R-088639

  • Ireland 6 Requisition Number: R-089715

  • Belgium 6 Requisition Number: R-089715

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

TheBusiness PlatformOperationsSupportLeaderwill be a part of theDePuy SynthesisSupply Chain andOperationsSystems and Digital organization.This leader will play a significant roleinamulti-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparateERP ecosystemstandardizing our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, while enabling our integrated data strategy throughaanSAP S/4 HANAbackbone.

This role will be part of a platform business operations, enhancement and improvement organization that will fundamentally oversee the ongoing evolution of theDePuy SynthesisERP platform, from deployment to long-term sustainability.

The role will be accountable for supporting core business platform support operations. Specifically, this role will work closely with business partners toenableongoing awareness,adoption, and effective useof the platform as new capabilities are delivered.This role will alsosupportthe ongoing sustainment of the existing business platform users9 persona-based training structure in learning platforms. Furthermore, this role willhelpmobilizeplatform regressiontesting,businesserrorhandlingandresolution, as well assupportthe development and implementation of the globalplatformenhancement &intake managementprocess. Lastly, this role will helpestablishthe initial persona-based security provisioning process and will partner closely withprogramteams tosupportasmoothtransition from deploymenthypercaretooperatestate.

This individual mustleveragestrong cross-functional businessexpertise,experience supportingtransformative initiatives, ERP platform supportknowledge,and digital acumen to effectivelyengagebusiness stakeholders and process owners.

Key Responsibilities

  • Support the developmentanddeployment ofongoing business user platform enablement and adoption for existing platform business users.ongoing business user platform enablement and adoption for existing platform business users.

  • Ensure existing ERP platform user community is engaged and made aware of platform status, capabilities being delivered, changes and enhancements

  • Support the platform enhancement and continuous improvement intake process from the platform user community andconnect inputsinto the solution design governance process

  • Partner closely with theoperatestate team and the global business adoption team toleverageapproaches,channelsand materials to ensure the business platform community is aware of and ready to adopt platform enhancements and capabilities.

  • Supportabusiness super userforum to engage the platformSuper-User Networkand serve as a conduit of information between the business platform users and the MTTranSCendcore team.

  • Support globallystandardized approaches to the ongoing sustainment of persona-based trainingcurriculumsleveragingthe training platforms mobilized to support the MTTranSCenddeployment roadmap.

  • Supporta globalpersona-basedsecurity role design and maintenance processthatis implemented and governedthrurobust persona-based design controls and governance

  • Helpensure smooth transitions between program deploymenthypercareandoperatestate

Qualifications

  • Minimum ofBachelor9sdegreerequired; advanced degree or MBA is highlydesirable

  • Requiresa minimum of 3 years of progressive experience in leadership roles within Operations, Supply Chain, or large transformation programs.

  • Requiresa minimum of6years of Supply Chain experience.

  • Preferreda minimum of6years of ERP platform support and/or transformation experience in a healthcare or health services industry

  • Requiresstrong knowledge ofOrthopedicsSupply Chainincluding complexity of surgery kits

  • Demonstrated hands-on project deliveryrequired

  • Excellent interpersonal and negotiating skills, with proven ability to influence/collaborate to get to desired result

  • Strong customer focus (internal & external), including development and management of stakeholders

  • Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.) ishelpful

  • Ability to effectivelysupportandparticipateincross-functional decision-making bodiesrequired

  • Knowledge in deploying standardized work processes, tools, and templatesrequired

  • Experiencemanaging toproject timelines and milestones in complex business environmentsrequired

  • Skilled at engaging and building relationships with business stakeholdersrequired

  • Strongbusiness and digital acumen, including ERPexpertiserequired

  • Experience working in a complex, multi-ERP / system environmentrequired

  • RequiresTravel: upto 25% domestic and international.

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

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Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

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Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

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Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
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