DIRECTOR, BUSINESS INTELLIGENCE & DATA

Reports to: Chief Financial Officer

FLSA Status: Exempt

SUMMARY

The Director, Business Intelligence & Data is an executive role responsible for unifying the company's data ecosystems across its four business units: a national hot food program serving grocery and convenience store partners, a proprietary grocery chain, a restaurant brand, and a manufacturing operation. This leader owns the company's data strategy end-to-end, from pipeline architecture and business intelligence reporting to predictive analytics and executive-level insight. The Director, Business Intelligence & Data serves as a key liaison to the leadership team, translating business complexity into data advantage, and works closely with the CEO and senior leaders to align the data function with company-wide priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategy & Vision

• Define and execute a multi-year data and analytics strategy aligned to business goals across all four verticals
• Champion a data-first culture throughout the organization, including at the executive level
• Identify and prioritize high-value analytics opportunities across customer behavior, supply chain, menu and category performance, manufacturing operations, and partner program analytics
• Develop and maintain the data platform roadmap, including tooling, infrastructure, and capability investments

Team & Department Leadership

• Lead, grow, and mentor the Data & Reporting department, including Data Engineering, Data Operations, Power BI, and any future roles
• Define team structure, hiring plans, and career development frameworks as the function scales
• Build a culture of quality, accountability, and continuous improvement within the department
• Conduct performance reviews and support the professional development of all direct and indirect reports

Organizational Engagement

• Partner closely with the CEO and senior leadership team to ensure data strategy supports company-wide priorities and decision-making
• Translate complex technical capabilities into clear, actionable narratives for executive and non-technical audiences
• Collaborate with Operations, Marketing, Finance, Supply Chain, and Manufacturing to ensure data assets serve business decisions across all units
• Build credibility and trust across business units as a strategic partner, not only a technical resource

Governance, Infrastructure & Execution

• Oversee the full data platform: pipelines, data warehouse, BI tooling (Power BI), and operational data flows
• Own data governance, quality standards, and access controls across all data environments
• Manage the department budget, vendor contracts, and technology procurement
• Ensure data practices meet regulatory, security, and compliance requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 8+ years of experience in data, analytics, or data engineering, with management and leadership experience
• Demonstrated experience building or scaling a data function within a complex, multi-unit or multi-brand organization
• Strong fluency across the data stack, including data ingestion, transformation, warehousing, and BI/visualization
• Experience engaging with and presenting to C-suite or executive audiences
• Track record of building and developing high-performing technical teams
• Hands-on familiarity with modern data platforms and BI tooling; Power BI experience preferred
• Strong analytical and problem-solving abilities
• Excellent communication skills-able to explain technical concepts to non-technical audiences
• Collaborative leadership style with the ability to influence across functions and levels

WORKING CONDITIONS

• Work is typically performed in normal office conditions

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to use hands to fingers, reach, climb stairs, walk, and sit for long periods of time
• Must be able to sit for prolonged periods of time in front of a computer daily
• Must have visual and hearing acuity
• Digital dexterity and hand/eye coordination in operation of office equipment
• Ability to speak to and hear customers and/or employees via phone and in person in English
• Ability to use hands and fingers to reach, lift and carry 25 pounds on an infrequent basis