Blue Cross Blue Shield Of Tennessee

Director, Business Engineering

Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Expertise in Facets Core Processing System configuration
  • Deep experience in business engineering within healthcare systems and payers
  • Track record of motivating and developing high-performing teams
  • Bachelor's Degree or equivalent work experience, with 4 years in a corporate environment
  • 10 years of configuration experience including Facets
  • 1 year of experience with large-scale projects
  • 5 years of operational management experience

Responsibilities

  • Direct application development projects, shaping technology strategies and client needs.
  • Manage client relationships; coordinate communication between IT and business management.
  • Monitor technical issues, ensuring prompt responses and effective support.
  • Maintain high technical work standards; oversee reviews of performance-enhancing tools.
  • Lead, motivate, and develop management team and key staff performance.

Benefits

  • Remote work flexibility
  • Opportunity to shape healthcare services for millions
  • Engagement in solving complex challenges
  • Professional development and team-building focus
  • Collaborative company culture with a mission-driven approach
Full Job Description
BlueCross BlueShield of Tennessee is hiring a Director of Business Engineering. In this pivotal role, you'll be responsible for key components of our core business processing environment. You'll direct application services initiatives across the enterprise (including ownership of Facets benefit and provider configuration) and guide business transformation.

This is more than a technology leadership position-it's an opportunity to shape how healthcare works for millions of people .

Ideal candidates will bring:

  • Facets Core Processing System configuration expertise
  • Deep experience in business engineering (specifically within healthcare, hospital systems, payers)
  • Dedication to (and experience with) motivating and developing high performing teams


If you're energized by solving complex challenges and inspired by our mission - peace of mind through better health - we hope you'll apply.

Note:
  • This is a remote role, but final interviews at our Chattanooga, TN headquarters will be required.
  • Sponsorship is not available for this role.


Job Responsibilities
  • Directing and managing the delivery of large or complex application development projects. Defining strategies and client needs focused on technology development.
  • Maintaining relationships with clients; communicating with IT and business management. Monitoring prompt response and support for technical issues.
  • Ensuring high standards and quality of technical work. Directing reviews of tools and technologies for improving performance and reducing costs.
  • Directing, motivating, developing and managing the performance of the management team and key staff.


Job Qualifications

Education
  • Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment


Experience
  • 10 years - Configuration experience, including experience with the Facets system required.
  • 1 year - Experience with large scale projects
  • 5 years - Operational management experience required


Skills/Certifications
  • Demonstrated skill in configuration and testing techniques with a comprehensive knowledge of Facets Core Processing System.
  • Proven organizational, technical, analytical, and problem solving skills are required.


Number of Openings Available
1

Worker Type:
Employee

Company:
BCBST BlueCross BlueShield of Tennessee, Inc.

About Blue Cross Blue Shield Of Tennessee

BlueCross BlueShield of Tennessee is a non-profit health insurance company that provides coverage to more than 3.5 million people. The company was founded in 1945 and is headquartered in Chattanooga, Tennessee. BlueCross BlueShield of Tennessee offers a variety of health insurance plans, including individual and family plans, Medicare plans, and employer-sponsored plans. The company is committed to improving the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield Of Tennessee
Size
5,000 employees
Industry
Founded
1945

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