Summary:To plan and direct the operational, budgetary and personnel activities for the Department of Auxiliary Enterprises providing parking facilities, housing, recreation fieldhouse, school materials, gift items and retail dining services for the staff, students, visitors, and patients of UTMB.
Scope: Departmental
Responsibilities:- Directs the day-to-day operational, financial and personnel activities of the department. Plans for the department's short- and long-term development.
- Directs the marketing strategies for UTMB retail operations.
- Conducts research for new product lines and promotions to enhance sales and service.
- Analyzes overall operation of divisions within the department and identifies and implements necessary organizational, functional and policy changes.
- Develops and obtains approval for department capital, personnel, and expense budgets within budget guidelines.
- Develops communications for customers. Interacts with executives and leadership concerning Auxiliary operations.
- Responsible for the recruitment, retention, and development of the professional and support staff to include but not limited to interviews / hiring, performance appraisals, salary adjustments, reclassifications, on-going training, and discipline.
- Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance.
- Develops and maintains departmental business continuity plan, including parking and retail dining response to adverse conditions.
- Essential Staffing Member of UTMB Command Team Planning Section for adverse events.
- Adheres to internal controls and reporting structure.
- Performs related duties as required.
Knowledge, Skills & Abilities:- Demonstrated ability to plan, organize, set, and accomplish goals.
- Demonstrated ability to analyze/evaluate data and make appropriate recommendations.
- Demonstrate skill as a problem solver.
- Excellent oral, written and presentation skills including a high degree of professionalism and competence in dealing with a variety of individuals, including physicians, and university administrators.
- Experience in preparing operating and capital budgets and systems for internal operations.
- Supervisory and management skills necessary to effectively direct and develop professional and support staff.
- Demonstrated record of leadership ability and accomplishment.
Minimum Qualifications:- Bachelor's degree in a related field plus six (6) years related experience.
- Directly related professional experience may be considered in lieu of the stated educational requirement on a year-for-year basis. This substitution applies only to the educational requirement and does not replace or count toward the separately stated minimum years of experience required for the position.
Preferred Qualifications:- Master of Business Administration and ten (10) years of relevant experience.
- Retail Sales Management experience.
- NACAS- Certified Auxiliary Services Professional.
