Director, Administration

Calgary Food Bank

$90K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Operations Management, or related field; relevant experience considered
  • 5+ years of leadership experience in administration, operations, or facilities management
  • Experience in overseeing facilities management and workplace safety
  • Knowledge of information technology services and vendor coordination
  • Experience in a nonprofit organization preferred
  • Familiarity with occupational health and safety practices

Responsibilities

  • Lead and support administrative and operational staff
  • Implement and monitor administrative procedures to enhance effectiveness
  • Oversee records management and office systems
  • Coordinate purchasing and vendor management
  • Ensure operational efficiency of IT systems and technology vendors
  • Manage facilities, maintenance, and workplace health and safety
  • Assist in budget tracking and financial reporting for operations

Benefits

  • Extended health care and dental plan
  • Health Spending and Personal Spending Account
  • Insurance plan (AD&D, Life and Disability)
  • RRSP Matching program
  • Employee and Family Assistance Program
  • Vacation days, sick days, and personal days
  • On-site gym and free parking
  • Casual dress policy
  • Staff Development Days throughout the year
Full Job Description
Are you excited by the opportunity to make a meaningful impact, lead positive organizational change, and help shape the future of a dynamic and growing company? We're seeking a people centered Director of Administration to lead and strengthen our organizational operations. If you are an experienced leader who possesses a strong business acumen and fosters a culture of accountability, innovation and continuous improvement, this is your opportunity to lead with purpose

The Opportunity

The Director of Administration will provide leadership and oversight for administrative operations, information technology, facilities management, workplace health and safety, and organizational support services. This role is responsible for ensuring efficient day-to-day operations while supporting a safe, effective, and high-performing workplace environment aligned with the Calgary Food Bank's mission and values. Reporting into the President & CEO, the Director of Administration will join our Corporate Services Team and be a member of the Senior Leadership Team.

What You'll Do

Administrative Leadership:

  • Provide leadership, coaching, and support to administrative and operational staff.
  • Develop, implement, and monitor administrative procedures and operational best practices to improve organizational effectiveness
  • Oversee organizational administrative processes including records management, documentation standards, and office systems.
  • Coordinate organizational purchasing, vendor management, and facility-related contracts.
  • Support cross-functional operational planning and organizational initiatives.

Information Technology Oversight:

  • Provide oversight and coordination of organizational IT systems, infrastructure, and technology vendors.
  • Support the implementation and maintenance of technology solutions that improve operational efficiency and organizational effectiveness.
  • Work collaboratively with internal teams and external providers to address technology needs, cybersecurity practices, and system upgrades.
  • Assist in the development and implementation of IT-related policies, procedures, and business continuity practices.

Facilities and Safety Management:

  • Oversee facility maintenance, office operations, and equipment management to ensure a safe, efficient, and functional workplace.
  • Coordinate external service providers and vendor relationships related to building operations and maintenance.
  • Lead workplace health and safety programs, policies, training, and committee activities.
  • Monitor workplace incidents, workers' compensation claims, and safety reporting processes.
  • Ensure compliance with organizational safety standards and applicable regulations.

Financial and Operational Administration:

  • Assist with budget tracking, expense monitoring, and financial reporting related to administrative operations.
  • Support invoice processing, purchase orders, and vendor payment coordination in collaboration with Finance.
  • Monitor operational expenditures and identify opportunities for efficiencies and cost savings.
  • Prepare reports and operational updates for senior leadership as required.

Organizational Support:

  • Collaborate across departments to support operational planning and organizational initiatives.
  • Assist with internal communications, policy updates, and organizational documentation.
  • Contribute to a culture of continuous improvement, accountability, and collaboration.
  • Support additional operational and administrative projects as required.


What You Bring

Education and Experience:

  • A Bachelor's degree in Business Administration, Operations Management, Information Technology, or a related field; equivalent combinations of education and experience will be considered.
  • Minimum of 5 years of progressive leadership experience in administration, operations, facilities, or related functions.
  • Experience overseeing facilities management, workplace safety, and organizational operations.
  • Experience coordinating or overseeing information technology services and vendors considered an asset.
  • Experience in a nonprofit organization considered an asset.
  • Knowledge of occupational health and safety practices and administrative systems.
  • Experience managing budgets, vendor relationships, and operational projects preferred.

Skills and Capabilities:

  • Strong leadership, organizational, and relationship-building skills.
  • Excellent communication and interpersonal skills with the ability to work collaboratively across teams.
  • Ability to prioritize multiple projects in a fast-paced and evolving environment.
  • Strong problem-solving and decision-making capabilities.
  • Demonstrated discretion and professionalism in handling confidential information.
  • Proficiency with Microsoft Office and organizational management systems.


Hours of Work

Working conditions are primarily in an office environment with regular interaction in warehouse and operational areas. This is a regular full-time leadership position based on 37.5 hours per week.

Perks & Benefits

  • Extended health care and dental benefit plan
  • Health Spending and Personal Spending Account
  • Insurance plan (AD&D, Life and Disability)
  • RRSP Matching program
  • Employee and Family Assistance Program
  • Vacation days, sick days and personal days
  • On-site gym
  • Casual dress
  • On-site free parking
  • Staff Development Days throughout the year


Ready to Make Your Mark?

If you're a collaborative and experienced leader ready to step in and make a difference in our community, we want to hear from you! Apply today and be part of a team that makes lasting change in our community.

How to Apply

Interested applicants must submit a cover letter and resume by July 14, 2026. We thank all applicants for their interest; suitable candidates will be contacted for further discussion and interviews.

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