Master's degree in a relevant field; doctoral preferred.
Vibrant Christian faith compatible with the mission of Azusa Pacific University.
Expertise in student development and retention theories.
Experience with data monitoring for student retention.
Exceptional organizational and time management skills.
Strong communication skills (verbal and written).
Proven track record of innovative program implementation.
Experience supervising and leading diverse teams.
Responsibilities
Define an integrated system of University policies and programs for student academic success.
Monitor student attrition factors and develop retention strategies.
Update the Provost on initiatives enhancing student success.
Lead and coordinate academic advising efforts for undergraduate students.
Oversee academic integrity monitoring and re-enrollment processes.
Collaborate with Enrollment Management for graduate student success.
Plan exceptional testing and assessment services for all students.
Manage the academic advising platform and utilize data for outreach efforts.
Benefits
Comprehensive health benefits.
Retirement savings options with employer matching.
Tuition discounts for employee and family members.
Professional development opportunities.
Paid time off and paid holidays.
Full Job Description
The Director
is the lead architect in defining an integrated system of University policies, services, and programs that support student academic success - advising, timely registration and payment, student testing, writing and tutoring support, and student assessment - in collaboration with campus partners.
routinely monitors and identifies factors that contribute to student attrition with a goal of developing effective success strategies, in collaboration with campus partners, that powerfully connect students to their educational experience.
provides regular updates to the Provost on factors to enhance student academic success so that institutional response can be timely.
is responsible to lead and coordinate the traditional undergraduate academic advising efforts at the university and ensure that academic advising programs promote student retention initiatives. The Director is tasked with developing a university-wide plan to ensure all departments and faculty are providing optimal and developmentally appropriate academic advising to undergraduate students.
oversees traditional Undergraduate Academic Re-Enrollment and Academic Integrity Violation monitoring, tracking, reporting, and clearance approvals.
will work with Enrollment Management and leaders of graduate and professional programs to develop a collaborative system that scaffolds graduate and professional students for success - issuing reminders of key points of interaction - course registration, billing cycles, and advising cycles with program staff/faculty.
provides leadership to a team that plans and implements exceptional testing and student assessment services to increase overall student success for the APU main campus and all regional campuses and locations, as well as non-APU students who utilize our testing services within the local community.
is responsible for recruitment and hiring practices, education and training, and monitoring and evaluation of the Academic Advising, Testing Center, and Writing & Tutoring Center staff. The Director serves as Administrator for the Academic Success Lab Courses (GE 101), which includes course scheduling, curriculum development, hiring, training, and supervising Adjunct Professors for the course.
is responsible for managing the Academic Advising and Retention platform and technology resources from the user end, ensuring that systems provided meet the University's needs by understanding department needs and utilizing University Dashboards to monitor enrollment and manage the team providing outreach support initiatives.
provides routine updates to the Provost and VP Enrollment Management on enrollment data as it pertains to term-to-term persistence and traditional undergraduate new student onboarding and registration.
This position reports to the Provost.
Required Education
Master's degree in a relevant field required. Doctoral degree preferred.
Required Experience
Demonstrated, vibrant Christian faith compatible with the mission of Azusa Pacific University
Knowledge of and ability to apply current best practices in student development and retention theories when developing/modifying policies and practices.
Expertise in utilizing established technologies and data to monitor student retention and deliver timely responses.
Exceptional organizational and time management skills, with demonstrated ability to plan, coordinate, prioritize, and effectively execute multiple initiatives, programs, and events, while meeting key deadlines.
Demonstrated ability to build effective collaborative teams - within the department and across the university.
Ability to communicate clearly and effectively, both in writing and verbally. Demonstrated effective public speaking skills.
History of implementing innovative programs and initiatives to support student success and retention.
Experience working with staff, faculty, and student populations across undergraduate, PRO, and graduate programs, as well as with staff in administrative support areas.
Experience supervising and leading staff, including teambuilding and individual goal-setting and performance feedback/review.
Primary Duties/Essential Functions
Review and post general ledger transactions for accuracy, timeliness and adequacy of supporting
Responsible for daily electronic timekeeping as it applies to the scope of this position.
Regular, punctual attendance as required by the supervisor based on department needs.
Performs various related accounting duties as assigned by Accounting Operations manager.
Skills
Strong written and verbal communication skills.
Ability to manage details and follow through.
Must be collaborative and an effective team member and team builder.
Mental Demands
Requires repetitive motion and sitting at computer keyboard.
Hearing and speaking on the telephone.
Meetings may require walking and/or driving to various University locations.
Ability to pull, push, bend, grasp, reach and lift up to 20 lbs.
Must be able to climb stairs multiple times in a work day.
In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.
Physical Demands
Intermittent sitting and standing.
Requires keyboard and 10-key work.
Extensive telephone usage.
Ability to lift, pull, grasp, bend and reach.
Ability to lift up to 20 lbs.
Visual Demands
Computer monitor and reading.
Environment
Pleasant office, comfortable temperatures.
Multiple conversations and transactions occurring simultaneously.
Technologies
Proficient in Google Apps., Microsoft Office, Word, and Excel, as well as University systems - HelioCampus, etc.
Compensation:
Grade 18: $98,456 - $113,225 is the annual compensation for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on the qualifications, experience, and internal equity.In addition to compensation, APU offers a competitive benefits package.
