Direct Sales Supervisor

GoNetspeed

$70K — $125K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required, with a focus on practical experience.
  • Strong written and oral communication skills essential.
  • Experience in customer relations and ability to thrive in fast-paced environments necessary.
  • Familiarity with Microsoft Office Suite required.
  • Previous sales or sales support experience is a plus.

Responsibilities

  • Support the Area Sales Manager in achieving sales and growth objectives.
  • Assist in the recruitment, hiring, and onboarding of new Direct Sales Representatives (DSRs).
  • Lead, train, and coach a team of 4-12 DSRs to enhance their sales skills and performance.
  • Monitor and manage performance metrics for the DSR team, ensuring accountability to goals.
  • Engage in hands-on selling alongside the team to drive team and individual success.
  • Mentor team members to uphold company values and achieve their personal best.
  • Designate DSR territory assignments in line with market strategies.

Benefits

  • Comprehensive benefits package including health, dental, and vision coverage.
  • 401K plan with employer match.
  • Mileage allowance for local travel in personal vehicle.
Full Job Description
Description: The Direct Sales Supervisor will serve a critical role for the residential door to door sales team. This position strives to provide support for a team of Direct Sales Representatives in all aspects of the sales process; before, during and after as well as coaching, training and feedback. Further, the DSS will be a selling leader who will be accountable to delivering on sales objectives of their own. The primary objective for the DSS will be to help maintain field activity for their reps, model, teach and coach the sales process and drive results for the organization while assisting the Area Sales Manager in other prescribed duties of the role. Essential Job Functions: • Directly supports the Area Sales Manager with all responsibilities related to delivering results that drive profitable growth and increasing market penetration. • Assists in the recruitment, hiring, and onboarding of new DSR's. • Leads, trains, coaches and develops a team of 4-12 DSRs. • In partnership with the Area Sales Manager, the Direct Sales Supervisor is responsible for all aspects related to the performance management of the DSR team they support. This includes tracking results, communicating KPI's, setting clear expectations, delivering timely feedback, following up on daily/weekly/monthly goals, and holding individuals accountable to high performance standards. • Responsible for leading from the front and implementing strategies that result in the successful attainment of individual and team sales targets. Traveling in the field, side-by-side selling and selling directly from the front is essential. • Mentors employees to ensure equitable treatment of all staff members in accordance with company policy and practices, and to be certain they are doing their best for themselves and the company. • Maintain sales production to meet or exceed individual targets. • Designate and communicate territory assignments to DSR team ensuring alignment with market penetration goals. • Executes a wide range of residential customer acquisition strategies including door-to-door, prospecting, events, information sessions and pop-ups. • Ensures the sales team is fully equipped with the necessary tools, information, knowledge, and skills to successfully support customers and meet or exceed performance goals. • Prioritizes continuous improvement and employee development by coordinating and leading various training initiatives using internal and external resources. Knowledge, Skills and Abilities: • Ability to always represent oneself and company in a professional and ethical manner • Ability to work cross-functionally with various business departments to support the needs of the business and resolve customer concerns or escalations • Ability to lead a team and provide feedback and coaching on an ongoing basis • Skilled at written, verbal, and in-person communication • Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner • Coachable, and willingness to learn and improve sales and communication skills. • Willingness to support and contribute to team members during daily team calls and interactions is important. • Local travel to prospecting locations in your own vehicle. (Mileage allowance is provided.) • Ability to establish and maintain effective working relationships with coworkers and various business contacts. • Ability to collaborate with others and work effectively in a team environment • Ability to organize and prioritize multiple work assignments and manage people and projects effectively • Ability to pay close attention to detail • Ability to make sound decisions using information at hand. • Valid driver's license and reliable transportation Education and Experience: • High School Diploma or GED • Strong written and oral communication skills, experience in customer relations, ability to work in a fast-paced environment and multi-task • Experience with Microsoft Office Suite • Previous sales and/or sales support experience a plus Compensation and Benefits: • Compensation will be a combination of base salary plus monthly commissions. • Comprehensive benefits package including health, dental, vision, 401K (with employer match) and much more. $70,000 - $125,000 a year Base Salary: $35,000 - $42,000 PLUS Uncapped Commission Total Target Compensation: $70,000 - $125,000

Similar Jobs

More Jobs at GoNetspeed

More Telecommunications & Hardware Jobs

Find similar Direct Sales Supervisor jobs: