Dir, Patient Financial Services

Children's Mercy KC

$90K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a relevant field
  • 7+ years of experience in financial services administration
  • Proficiency in managing accounts receivable
  • Strong understanding of state and federal billing regulations
  • Experience in a healthcare setting preferred

Responsibilities

  • Manage accounts receivable with precision in billing and cash posting
  • Oversee daily operations of billing and follow-up departments
  • Ensure compliance with financial policies and regulations
  • Engage actively as a member of the revenue cycle team
  • Provide mentorship and develop staff capabilities
  • Handle comprehensive management of the PFS department
  • Stay updated on all relevant information system changes affecting billing processes

Benefits

  • Comprehensive benefits plans adaptable for employee needs
  • Recognition as a top employer in Kansas City
  • Remote working opportunity available
  • Emphasis on employee well-being and family support
Full Job Description
Overview

This individual directs the personnel and processes within the Patient Financial Service (PFS) department, which is responsible for all Children's Mercy Hospital (CMH) billable enterprises. This includes multiple locations covering facility, professional and home health receivables. The director will manage the accounts receivable through timely and accurate billing, customer service and receivable management in compliance with government regulations and contract language as approved by the Vice President of Revenue Cycle.

Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities

  • Manages accounts receivable through timely and accurate billing, follow-up, cash posting and appropriate adjustment procedures.
  • Direct and coordinate with managers and staff the day-to-day operations of the billing, follow-up and cash posting areas to assure timely and accurate practices assuring compliance with financial policies relating to receivables as approved by the VP, Revenue Cycle and Supply Chain.
  • Responsible for charge set-up, maintenance, review and revision, while assuring compliance with state and federal regulations and that the charge structure best reflects the cost of the services provided.
  • Participate as an active and integral member of the revenue cycle team and hospital leadership.
  • Provide supervision, direction and growth opportunities to PFS department staff
  • Provides comprehensive department management
  • Keep abreast and fully participate in all Information System (IS) changes that may affect billing, follow-up, collection and cash posting.


Qualifications

  • Bachelor's Degree and 7 or more years experience


Benefits at Children's Mercy

The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Learn more about Children's Mercy benefits.

Starting Pay

Our pay ranges are market competitive. Your offer will be determined based on your education and experience.

Remote Work/Work from Home

This position is entirely remote or work from home. The person hired must live in the Kansas City metro area or request advanced approval to work outside of the area and may attend onsite meetings, as scheduled.

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