“I can succeed as aDigital Workplace ProductivityEngineering Manager at Capital Group.”

As aDigital Workplace ProductivityEngineering Manager, you will lead a team responsible for delivering and operating Capital Group27s most critical productivity platforms, including enterprise email, calendaring, messaging, and core collaboration services. These capabilities underpin how the firm communicates, makes decisions, and serves clients atscale.

You will be accountable for ensuring these platforms are secure by default,highly reliable, compliant, and optimized for performance and cost, while continuously evolving them to support modern ways of workingincluding the responsible adoption of generative AIpowered productivity experiences.

In this role, you will lead a team of engineers who design, build, andoperateenterprisegrade collaboration services. You will be a playercoach who invests deeply in technical excellence, operational rigor, and the growth of your people.

“I am the person Capital Group is looking for.”

• You bring deep experience designing and operating enterprise email and collaboration platforms in highly regulated environments.

• You have deep expertise in the Microsoft 365 ecosystem, including core collaboration and productivity services such as OneDrive, SharePoint, Viva Engage (Yammer), and Teams (enduser and service/operational perspective).

• Youpossessdeeptechnical understanding of SMTP, TLS, SPF, DKIM, DMARC, and related protocolsrequiredto ensure secure, reliable, and trusted enterprise communications.

• Youhave aninformed knowledge of generative AI concepts and their application to modern productivity scenarios, including draftingassistance, summarization, workflow automation, and risk considerations such as data protection and auditability.

• You have proven experience as an engineering manager leading a team of engineers and delivering operational outcomes.

• You have a demonstrated ability to manage distributed teams across multiple sites/time zones and coordinate across onshore/offshore support models.

• You have a good understanding of product-focused engineering and enjoy working with Product Managers to ensure the efficient delivery of capabilities and commitments.

You have 10+ years of experience working inEngineering technologies and 5+ yearsleading teams.Your experience has gained you familiarity with:

• Building/managinglarge-scale, robust platforms,utilizedacross the enterprise especially the Microsoft 365 ecosystem

• Leadingengineering teams that build and operatehighlyreliableproductivityfoundationalcapabilities,ensuringuptime, performance, and adherence to service SLAs

• Lead, mentor, and grow engineering teams with a focus oninnovation, automation, quality, and continuous improvement

• Implement monitoring, alerting, configuration drift detection, and operational readiness processes tomaintainconsistent foundation health

• Support internalrisk management reviewsand external audits providing documentation, evidence, and compliance attestation for foundation capabilities

• Enablefinancial reporting, cost visibility, and consumption analytics to driveFinOps alignment, cost optimization, and budgeting transparency; partner with Finance on aligning consumptionusage withbudgets andoptimizingspend

• Serve as the primary liaison with the providersaligningvendorroadmaps, capability adoption, escalations, andincident/change management

• Identifyand mitigate key risks across security, workforce skills, operational readiness, and technical debt

“I can apply in less than 4 minutes.”

You27ve reviewed this job posting and you27re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn27t what you27re looking for, check out our other opportunities and join our talent community.

Charlotte Base Salary Range: $153,842-$246,147

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital27s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.