Digital Sales Manager- Holler Hyundai/Genesis Orlando As the
Digital Sales Manager you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful team and continue to drive home the culture of success that has been built over nearly nine decades.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Duties and Responsibilities include, but are not limited to, the following: - Review/Analyze incoming calls, texts, and emails to ensure that each lead has a manager touch
- Manage pipeline of unsold internet and phone leads
- Desk Proposals, provide terms to customers close deals and schedule appointments for delivery
- Provide offers to purchase on trade values
- Responsible for managing, measuring and maintaining internet sales process and inbound phone handling
- Driving up the daily appointment count
- Manage appointment pipeline
- Create, maintain, and measure the internet sales processes
- Provide proposals to customers for purchase/lease
- Complete appraisals for online trade-ins
- Interview, hire, and train new sales associates and digital sales representatives on CRM, Phone and internet processes as well as buy smart be happy and successful engagement.
- Phone call quality control
- Answer questions and provide accurate information about our products
- Create templates in CRM to gain more engagement from customers
- Competitive price and offer shopping
- Ability to pivot priorities when needed
Required Skills/Experience: - Professional phone skills when contacting customers
- Ability to provide exceptional customer service
- Solution oriented
- Positive attitude
- Ability to interact and assist with a wide variety of customers and employees
- Previous digital sales experience preferred
- Reliable Transportation
- High School diploma or Equivalent
- Must pass background screening process
Supervisory Responsibilities: - Oversee the Digital Sales Representative Team
Job Type: Pay - Pay Range $65,000-$100,000 annualy
Full Time Benefits: - 401(k) & 401(k) Matching
- Employee Assistance Program
- Health Insurance
- Dental Insurance
- Vison Insurance
- Life Insurance
- Flexible Spending Account
- Paid Time Off After 6 months
- Referral Program
- Associate Discount Program
Schedule: - Ability to work a flexible schedule including evenings, weekends, and holidays
