Digital Product ManagerReporting StructureThis role
reports directly to the eCommerce Product Manager (Manager) and partners closely with business stakeholders and IT value stream owners and teams.
Job Description:- Develops and improves doTERRA's digital products in line with user needs and organizational goals. Is responsible and accountable to the business teams to develop and communicate a roadmap for the product. Defines product vision, strategy, features, and functionality.
- Collaborates with the business and IT teams from product ideation through implementation strategies, timelines, and delivery to ensure the best customer experience possible.
Responsibilities:- Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user needs.
- Works with the user research team and business stakeholders to define customer pain points, business needs, and regulatory constraints to develop user stories, customer experience maps, and designs that articulate a product feature solution and interactions.
- Works with Business Analysts to refine user stories to include acceptance criteria and various use cases including error paths.
- Reviews proposed solutions with value stream technical lead to ensure feasibility and shared understanding of design and experience.
- Participates in all phases of the product development lifecycle, including discovery, analysis, design, testing, and integration of products as well as the introduction of products to the market.
- Member of a value stream team that translates customer needs and technology directions into value to the customer.
- May participate in the creation of documentation or user guides for new products.
- Tracks key success metrics to measure and track the success of products and features.
Required Qualifications:- 4-8 years of relevant experience
- Strong analytical and organizational skills.
- Exceptional written and verbal communication skills.
- Excellent interpersonal skills.
- Ability to work both independently and as part of a team.
- Model the company's core values (Be Pure, Be Curious, Be the Legacy, Be Empowering, Be Leader Focused, and Be Customer Obsessed).
- Bachelor's degree in a related field.
Preferred Qualifications:Experience/background in the MLM industry
