FedEx

Digital / Principal Digital Product Manager

FedEx$89K — $148K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, finance, computer science, engineering, or a related field.
  • 5+ years of experience in digital marketing or product management.
  • Strong understanding of business/customer needs and user experience management.
  • Proficiency in synthesizing complex data into strategic narratives.
  • Demonstrated leadership experience through influencing without authority.

Responsibilities

  • Plan and execute digital product strategies with minimal supervision.
  • Conduct market and competitive analysis to optimize customer experience.
  • Partner with cross-functional teams to launch customer-centric products.
  • Maintain expertise through ongoing training and research.
  • Develop strategic frameworks and performance metrics for decision-making.

Benefits

  • Comprehensive health and wellness benefits.
  • Hybrid work flexibility allowing remote and office work.
  • Opportunities for professional development and training.
  • Access to advanced tools and technologies for product development.
  • Collaborative work environment across diverse teams.
Full Job Description
Job Description Summary:
  • Under minimal supervision, plans and executes digital product strategy, technology/product development, technology and/or product support and/or customer engagement strategies in support of the company's product and service portfolio.

Essential Functions:
  • Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs.
  • Provides subject matter expertise to support strategic priorities.
  • Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.
  • Perform other duties as assigned.

Position Overview:
  • Lead Special Projects: Partner directly with the Director to lead strategic assessments, scope new opportunities, and execute high-priority initiatives
  • Drive Cross-Functional Alignment: Act as the connective tissue between disparate teams (e.g., Commercial teams, product, engineering, sales, and operations), resolving bottlenecks and ensuring the cohesive execution of complex digital strategies.
  • Planning & Reporting: Develop executive briefings, strategic frameworks, and clear performance metrics (e.g., OKRs) to facilitate data-driven decision-making and track initiative success.

Minimum Education:
  • Bachelor's Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline.

Minimum Experience:
  • Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support.
  • More advanced degrees may offset experience requirements. A related Master's Degree equals two (2) years experience.

Knowledge, Skills, and Abilities:
  • Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities.
  • Technical acumen.
  • Strong collaboration, communications and analytical skills.

Preferred Qualifications:
  • Industry & Education: MBA or advanced degree preferred, coupled with a strong understanding of commercialization, marketing or logistics dynamics.
  • Executive Communication: Exceptional ability to synthesize complex data into clear strategic narratives and actionable goals, with proven experience in the development of executive presentations.
  • Leadership through Influence: Demonstrated track record of leading complex, multi-disciplinary projects and driving results through influence rather than direct reporting authority

Work/Domicile Location:
  • This position will be hybrid in Collierville, Tennessee and candidates must live within a 50 mile radius reasonable commutable distance. This position is hybrid, meaning that employees will be required to work at a FedEx Campus location several times per week.

Preferred Qualifications:

Pay Transparency:

Pay: $7,488.36/mo - $12,355.79/mo

Additional Details:

For details on our comprehensive benefits, click here.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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