FedEx

Digital Marketing Advisor

FedEx$74K — $162K *
Plano, TX 75025In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in marketing, finance, computer science, engineering, or related field
  • Three years of experience in digital marketing or product management
  • 4+ years in email marketing operations preferred
  • Power-user experience with Salesforce Marketing Cloud, Adobe AJO, or similar tools
  • Proficiency in HTML/CSS for email design and familiarity with AMPScript or Liquid.

Responsibilities

  • Act as primary contact for email requesters, setting clear expectations
  • Consult on email best practices and confirm project requirements
  • Perform technical audits for brand standards and responsive design
  • Build and deploy emails using various marketing platforms
  • Train users on Marketing Creation tools and create job aids
  • Conduct QA testing across multiple platforms for optimal rendering
  • Lead initiatives to enhance email channel performance.

Benefits

  • Comprehensive benefits package
  • Hybrid work model with onsite requirements
  • Opportunity to work in a collaborative team environment
  • Access to training and professional development resources.
Full Job Description
Job Summary

The Email Production Manager (EPM) is the engine of our email marketing operations. You will oversee the end-to-end lifecycle of high-volume campaigns-from technical intake and template construction to QA and deployment. We are looking for a process-oriented expert who can balance technical execution in platforms like Salesforce or Adobe with the consultative skills needed to guide internal stakeholders toward email excellence.

Key Responsibilities
  • Act as the primary point of contact for email requesters, communicating confirmed dates, build processes, and timelines to set clear expectations
  • Consult with requesters to advise on email best practices, confirm project requirements & details, share build process and timelines, and set expectations
  • Perform technical audits of creative assets to ensure they meet brand standards and technical specifications for responsive design.
  • Build emails in Marketing Creation platforms (e.g., Stensul, Knak) or Email Marketing Platforms (e.g., Salesforce, Adobe) to support email deployments, including usage of content blocks, dynamic content, and personalization
  • Configure data setup and deployment details
  • Train other requesters on how to use the Marketing Creation platform and templates; draft job aids to scale training
  • Conduct rigorous QA testing across various clients (Outlook, Gmail, iOS) using Litmus or Email on Acid to ensure pixel-perfect rendering.
  • Communicate with requesters and email PMO on the status of projects from prep, in-progress and post-send confirmation
  • Distribute performance reports summarizing results (e.g., open rates, click rates, bounces, unsubscribes, and other KPIs.)
  • Lead email channel heath initiatives to improve the email program
  • Strong team member with a positive attitude, willing to help partners and peers to get the job done

Minimum Education

Bachelor's Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline

Minimum Experience

Three (3) years of experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product management, and technology support
  • More advanced degrees may offset experience requirements

Knowledge, Skills, and Abilities Considered a Plus
  • 4+ years in email marketing operations or production
  • Power-user experience in Salesforce Marketing Cloud (SFMC), Adobe AJO, Marketo or similar enterprise ESPs
  • Hands-on experience with modular creation tools like Stensul or Knak
  • Proficiency in HTML/CSS for email (knowing how to fix a broken table is a must) and familiarity with AMPScript or Liquid for personalization
  • Ability to interpret SQL-based audience segments and translate campaign analytics into actionable insights

Preferred Qualifications:

Pay Transparency:

Internal Comp Grade: FEC_E26

National Pay Range: $6,168.90/mo - $13,571.58/mo

Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire

Domicile and Work Model: This hybrid position can be located in Plano, TX, or Memphis, TN. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

For details on our comprehensive benefits, click here.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

Search FedEx Jobs

Find the position that aligns with your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with FedEx today and be part of something bigger.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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