Digital Dental Laboratory Manager

North Conway Dental Associates

$90K — $110K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of dental laboratory CAD/CAM experience preferred.
  • Strong experience with digital dental design workflows.
  • Proficiency with CAD/CAM software and hardware like 3Shape, Exocad, and 3D printers.
  • Prior supervisory or management experience preferred.
  • Solid understanding of dental anatomy and production standards.
  • Ability to troubleshoot technical issues and enhance digital production.
  • Strong organizational and communication skills.

Responsibilities

  • Lead and mentor CAD/CAM designers in digital workflows.
  • Manage daily workload, case assignments, and scheduling.
  • Review digital designs for accuracy and quality assurance.
  • Ensure cases align with quality standards and client expectations.
  • Support complex case planning with technical expertise.
  • Enhance CAD/CAM procedures and departmental efficiency.
  • Troubleshoot software and technical issues in design and production.

Benefits

  • Premium benefits package including healthcare and retirement plans.
  • Relocation assistance available for qualified candidates.
  • Incentive opportunities to encourage team performance.
Full Job Description
Dental CAD/CAM Manager

Location: Rochester, NY

Job Type: Full-time, Onsite

Compensation: $90,000-$110,000 per year, based on experience

Additional Compensation: Incentive opportunities available

Benefits: Premium benefits package and relocation assistance available

Job Overview:

A growing dental laboratory is seeking an experienced Dental CAD/CAM Manager to lead and support its digital design team.

This role is ideal for a strong CAD/CAM professional who combines advanced technical knowledge with leadership, organization, and the ability to guide a team in a fast-paced dental lab environment. The right candidate will oversee digital design workflows, support quality standards, troubleshoot technical issues, and help improve efficiency across the department.

This opportunity offers a competitive compensation package, premium benefits, incentive opportunities, and relocation assistance for qualified candidates.

Key Responsibilities:

  • Lead, support, and mentor CAD/CAM designers and digital team members.
  • Help manage daily workflow, case assignments, scheduling, and production priorities.
  • Review digital designs for accuracy, function, fit, and overall quality.
  • Ensure cases meet internal quality standards and doctor/customer expectations.
  • Support complex case planning and provide technical guidance to the team.
  • Help improve CAD/CAM procedures, workflow consistency, and department efficiency.
  • Troubleshoot digital design, scanning, printing, milling, and software-related issues.
  • Work with lab leadership and other departments to support smooth production flow.
  • Monitor department performance and help identify areas for improvement.
  • Assist with equipment, materials, and resource planning as needed.


Qualifications:

  • 5-7 years of dental laboratory CAD/CAM experience preferred.
  • Strong experience with digital dental design workflows.
  • Proficiency with software and platforms such as 3Shape, Exocad, Meshmixer, desktop scanners, 3D printers, and/or CNC mills.
  • Prior experience supervising, training, or managing a team preferred.
  • Strong understanding of dental anatomy, occlusion, case design, and production standards.
  • Ability to troubleshoot technical issues and support digital production needs.
  • Strong communication, organization, and leadership skills.
  • Ability to prioritize deadlines and manage workflow in a busy lab environment.
  • CDT certification is a plus but not required.
  • Bachelor's degree or equivalent experience preferred.


Compensation & Benefits:

  • $90,000-$110,000 per year, based on experience.
  • Incentive opportunities available.
  • Premium benefits package.
  • Relocation assistance available for qualified candidates.


Ideal Candidate:

The ideal candidate is an experienced CAD/CAM dental technician or digital lab leader who enjoys solving technical challenges, supporting team development, and improving digital production processes. This person should be comfortable balancing leadership responsibilities with hands-on technical support when needed.

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