Sherwin-Williams

Digital Commerce Manager

Sherwin-Williams$95K — $115K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, communications or technology
  • 4+ years' experience in sales, marketing, merchandising or online category management
  • Exceptional verbal and written communication and presentation skills
  • Ability to synthesize multiple inputs and arrive at high-quality decisions
  • 2+ years' experience in ecommerce (preferred)

Responsibilities

  • Set and champion the vision for online sales on retailer.com
  • Develop and execute go-to-market strategies for retailer digital properties
  • Manage online SKU presentation and brand performance on retailer.com
  • Drive growth in omni-fulfillment methods on retailer.com
  • Collaborate with cross-functional teams to support tinting & packaging updates
  • Manage Retailer.com Online Merchant and project management relationships
  • Perform competitive intelligence and financial analysis to identify new opportunities

Benefits

  • Professional development opportunities
  • Collaborative work environment
  • Exposure to multiple functions and departments
  • Opportunity to work with iconic brands
  • Potential for career growth within a large company
Full Job Description
Job Description

The Manager of Digital Commerce at Sherwin-Williams will be responsible for the omni-channel strategy and initiatives that drive sales of products from iconic brands like Valspar, Minwax, Krylon and Purdy via the online channels of our Consumer Brands retail customers. This includes the building, expanding, and optimizing of product categories, consumer experiences and operational processes to drive traffic, conversion, increased basket size and customer satisfaction.

Poaition is not remote/hybrid and will report to our Cleveland Global Headquarters.

Responsibilities

  • Set and champion the vision for online sales on retailer.com
  • Bring our consumer products and brands to life across the consumer journey by developing and executing go-to-market strategies for retailer digital properties.
  • Primary point of contact for issues pertaining to online sku presentation and brand performance on retailer.com
  • Responsible for driving growth in omni-fulfillment methods from build to execution on retailer.com - Buy Online, Pick-up In-Store (BOPUIS), Special Order Sales (SOS), Direct Fulfillment Centers (DFC).
  • Work closely with the Sherwin DSC teams & Procurement team on "Tint & Ship" facilities supporting all tinter & packaging updates
  • Manage the Retailer.com Online Merchant, Digital Category Optimization, IT & Project Management relationships
  • Build strategic plans and lead the presentations for Online Product Category Line Reviews
  • Performs competitive intelligence, consumer research, financial analysis and business planning to identify new opportunities and bring recommendations to the Online leadership team.
  • Effective at building presentations and conveying complex concepts in compelling ways.
  • Manage all aspects of the digital shelf, ensuring quality content, data integrity, user flow and SEO to drive conversion. Oversee the execution of Ratings & Reviews sampling programs.
  • Partner with retailer teams to maximize capabilities and inform future roadmaps.
  • Build strong cross-functional business relationships across Sales, Brand, Product Marketing, Digital and Retail Partner teams to enable, analyze and improve omni-channel experiences and grow sales.
  • Identify KPIs, track performance metrics, analyze data and translate to actionable insights that inform business strategies and decisions.
  • Lead 1-3 direct reports, internal team and/or agency partner focused on digital shelf, data enrichment, content optimization/syndication.
  • Partner with sales and merchant teams to develop a promotional online planning strategy
  • Partner with digital commerce managers, finance, supply chain, IT, Sales, Channel, Brand to ensure common processes, methods, sources of data and content are leveraged to ensure efficiency and resolve impediments.
  • Lead shared Digital Commerce team initiatives


Qualifications

Required:
  • Bachelor's degree in business, marketing, communications or technology
  • 4+ years' experience in sales, marketing, merchandising or online category management
  • Exceptional verbal and written communication and presentation skills
  • Demonstrated ability to synthesize multiple sources of input (data, business stakeholders, client research, design) and arrive at high-quality decisions


Preferred:
  • 2+ years' experience in ecommerce
  • Experience leading complex cross-functional initiatives at large companies
  • Retailer Online Sales Experience preferred.
  • Merchandising or Sales and P&L management experience preferred
  • Expert knowledge in e-retailer ecommerce processes, technologies, operations, SEM and SEO.
  • Excellent internal and external customer service orientation
  • Exposure to managing employees and owning agency relationships.


About Sherwin-Williams

The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products to professional, industrial, commercial, and retail customers in North and South America, Europe, and Asia. It operates in three segments: Paint Stores, Consumer, and Global. The Paint Stores segment sells paint, coatings, and related products to end-use customers. This segment markets and sells Sherwin-Williams branded architectural paints and coatings, industrial and marine products, and original equipment manufacturer product finishes and related items.

Sherwin-Williams Careers

Join the vibrant team at Sherwin-Williams, a leader in the paint and coatings industry, and contribute to a legacy of innovation and leadership. As a company committed to growth and excellence, Sherwin-Williams offers unparalleled job opportunities for professionals eager to advance their careers in a dynamic and supportive environment. Work You’ll Do At Sherwin-Williams, we empower our team to bring their creativity and expertise to various roles, driving transformative results across the business landscape. Our commitment to professional growth and diversity training ensures that every team member can thrive. Lead in a Culture of Innovation Sherwin-Williams stands at the forefront of the coatings industry, blending tradition with advanced technology. Our culture is built on a foundation of innovation, leadership, and a relentless pursuit of excellence. Join us and lead the way in developing new solutions that impact markets globally. Engage with a Global Team Collaborate with over 60,000 dedicated professionals worldwide who are as passionate about materials science as they are about creating beautiful and durable finishes. At Sherwin-Williams, you’ll work alongside industry experts and leaders who are pioneering new paths in the coatings sector. Sherwin-Williams Careers and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are ready to paint the world with us. From research and development to marketing and sales, the career paths at Sherwin-Williams are as diverse as our product lines. Do Innovative Work Engage in projects that challenge the status quo and contribute to sustainability and efficiency in the industry. Our team at Sherwin-Williams harnesses the power of cutting-edge technology and collective expertise to lead the market in innovation and quality. Be Part of a Great Team Sherwin-Williams is not just a workplace. It is a community where you can build lasting relationships through professional networking and collaborative team efforts. Our inclusive environment supports diversity and is designed to help you reach your full potential. Future-Proof Your Career With a wide array of benefits, continuous training programs, and a focus on internal growth and promotions, Sherwin-Williams is committed to helping you shape a long and successful career. Whether you are looking for a full-time position, an internship, or leadership roles, the opportunities are vast. Explore Job Opportunities and Internships Start your professional journey with Sherwin-Williams by exploring various employment and internship opportunities that match your skills and interests. We are hiring creative, curious, and motivated individuals ready to make a significant impact. Stay Connected Join Our Team Search open positions, submit your resume, and prepare for your interview with us. At Sherwin-Williams, we look for individuals who are solution-driven and ready to contribute to our culture of innovation and excellence. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Sherwin-Williams. Join Sherwin-Williams today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Your future starts here!
Learn more about Sherwin-Williams
Size
61,626 employees
Market Cap
$61.6 billion
Industry
Net Income
$2 billion
Founded
1866
5 Year Trend
+11%
Revenue
$18.3 billion
NASDAQ

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