Digital Business Consultant

Ontario Lottery and Gaming Corporation

$78K — $117K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business and system analysis or related field.
  • Minimum three years as a Business Analyst or similar role.
  • Preferred experience with digital teams as a business/system analyst.
  • Proven experience in test planning and defect resolution.
  • Familiarity with Agile methodologies and tools like Kanbanize or JIRA.

Responsibilities

  • Build and maintain partnerships with stakeholders for requirement definition.
  • Create and manage analysis artifacts throughout product lifecycle.
  • Identify risks and support rollout plans and mitigation strategies.
  • Assist Product Owners with cost assessments and resource estimates.
  • Define goals, KPIs, and track metrics for system performance.
  • Break down development work using epics, features, and stories in Kanbanize or JIRA.
  • Act as a flexible resource during testing phases to enhance player experience.

Benefits

  • Comprehensive employer-paid group benefits coverage.
  • Participation in a performance-based incentive plan.
  • Access to a defined benefit pension plan.
  • Competitive paid time-off provisions for work-life balance.
  • Support for professional growth and development opportunities.
  • Commitment to equity, diversity, and inclusion in the workplace.
Full Job Description

Range:

78,400.00 - 117,600.00 CAD

Job Description:

Digital Business Consultant

We are ready to take this game to the next level and need someone passionate to support the team and Product Owner by supporting development of strategies and acting as a change agent for development of solutions and the application of technology; The successful individual questions assumptions and requirements, assesses needs, finds gaps, and works closely with subject matter experts. The role gathers and analyzes artefacts to help the Product Owners deliver products (and other initiatives) in alignment with the Gaming Division’s strategic goals. The role also supports the product roll-out plan and post-implementation success measurements (i.e., KPIs) to inform future products.

YOUR ROLE IN THE GAME

Reporting to the Sr. Manager Digital Business Analysis, you will be empowered to:

  • Build and maintain partnerships with business and technology stakeholders; lead stakeholder analysis and requirements sessions to define business needs, workflows, and system functionality.
  • Create and manage business and systems analysis artifacts throughout the product lifecycle, from inception to ongoing support.
  • Identify risks, constraints, and dependencies; support development of rollout plans and risk mitigation strategies for successful implementation.
  • Assist Product Owners in understanding full solution costs, including vendor engagement and internal resource estimates.
  • Define business goals, outcomes, KPIs, and acceptance criteria; track metrics to monitor system health and performance.
  • Break down development work into epics, features, and stories in tools like Kanbanize or JIRA; collaborate on testing and UAT plans to ensure quality delivery.
  • Act as a flexible resource, going hands on during test phases to ensure an outstanding player experience.

WHAT YOU BRING TO THE GAME

Education & Experience:

  • Bachelor’s degree or equivalent formal academic training in business and system analysis methods and processes
  • Minimum three years of experience as a Business Analyst or in a similar role in a medium-sized organization
  • Previous business analyst/system analyst experience with digital teams preferred.
  • Experience in test planning, execution, and defect resolution.
  • Prior experience with Agile system of work and defect tracking system (example: Kanbanize and JIRA).

Relevant Skills:

  • Competence in conducting various types of independent analysis including skills in data collection, cleaning, and analysis and the ability to extract/ present insights and findings.
  • Ability to communicate complex messages and trade-offs clearly to senior stakeholders.
  • Management of testing activities using an Application Life Cycle Management Tool.
  • Development and maintenance of business analysis artifacts (e.g., business requirements, requirements traceability matrix, user stories, epics, use cases, edge cases, etc.)
  • Ability to make real-time decisions and produce high quality output under strict and accelerated timelines with demonstrated 80/20 approach to structure and solution.
  • Demonstrated ability to perform business and system analysis tasks throughout the software development lifecycle from discovery through to production deployment and ongoing operations.

BENEFITS OF JOINING THE WINNING TEAM

  • Group Benefits Plan: Comprehensive, employer-paid group benefits coverage.
  • Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements.
  • Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
  • Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
  • Growth Focus: Become your best self with comprehensive support for your professional development.
  • Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

To learn more about our organization and other opportunities visit our .

We look forward to hearing from you, interested applicants please apply online by September 14, 2026.

Please Note: Unless otherwise specified, all positions are required to work fully onsite.

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