Bayhealth

Diagnostic Imaging Business Operations Manager

Bayhealth$89K — $138K *
Dover, DE 19901In-Person
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in health care or business field required.
  • Six years of management experience in a medically related organization required.
  • Strong accounts receivable or billing experience is essential.
  • Must have experience with budgeting and provider enrollment.
  • Project management experience is required. Preferred: Ten years experience managing multiple organizations.

Responsibilities

  • Oversee physician and APC staff across various Diagnostic Imaging departments.
  • Assist in developing and maintaining departmental budgets and monitor billing issues.
  • Collaborate with Medical Director on service performance and coordinate directives.
  • Provide customer service training to Imaging providers for enhanced patient care.
  • Manage staff schedules, approve payroll and ensure operational efficiency daily.
  • Work with billing team to ensure accurate professional charges and assist with denials.
  • Facilitate recruitment and orientation processes for new physicians and APCs.

Benefits

  • Supports professional development opportunities.
  • Collaborative team environment with healthcare professionals.
  • Engages in meaningful work impacting patient outcomes.
  • Provides a comprehensive introduction and training for new hires.
Full Job Description
Location: Kent Campus Hospital

Status: Full Time 80 Hours

Shift: Days

SALARY RANGE: 89,273.60 - 138,361.60YEARLY

General Summary:

A member of the Diagnostic Imaging management team who is responsible for the business and operational functions for the Diagnostic Imaging department's physicians and APC's. Performing all business management oversight of the Radiology group. The purpose of this position is to ensure that quality healthcare is provided in a manner that is cost efficient and meets all regulatory agency requirements. This position will report directly to the Sr. Director of Imaging and work collaboratively with the Imaging Medical Director.

Responsibilities:

1. Responsible for oversite of the physician and APC staff of multiple Diagnostic Imaging departments, including both hospital and outpatient units.
2. Assist in development and maintenance of budgets for Bayhealth Diagnostic Imaging physicians and APC's. Maintain strong monitoring of accounts receivable and billing related issues in relation to the professional component of imaging charges.
3. Works collaboratively with the Imaging Medical Director to coordinate all aspects of physician services, directives, and performance. Provides monthly productivity reports, educating leadership on the operational aspects of the practice.
4. Provides customer service training to the Imaging providers.
5. Works collaboratively with physician leadership to ensure all education is completed on time and in compliance with all Bayhealth, ACR, FDA, State of Delaware, and Joint Commission standards.
6. In collaboration with the Medical Director or designee, manages and assigns work areas, staff schedules, approves payroll, and PTO for the physicians and the APC's. Ensures efficient workflow of day-to-day physician and APC operations.
7. Revenue Cycle: Working collaboratively with the Imaging Coding/Billing team, ensures that professional charges are accurate. Assists with overturning denials. Monitors professional revenue and provides monthly reporting to the Medical Director and the Sr. Director of Imaging. Ensures new procedures are brought to the attention of the Imaging Coding/Billing team and the Imaging Sr. Manager before implementation.
8. Recruitment (Physician/APC recruitment, orientation, and on boarding): Assist with credentials, calling references and helps DI candidates complete needed HR information. Schedule orientation of new physicians/APC's, to include tours, introductions, HRO scheduling, EPIC training, PACS training, badge access, marketing photo, risk management/physician liaison, occupational health appointment, and orienting to the department. Ensure completion of all new hire requirements. Assist with recruiting as needed, including New Hire Checklists and scheduling Interviews/phone calls. Work closely with the hospital recruiters. Oversee locum physicians' hours, billing, and any other locum issues. Assist payor credentialing for all DI physicians and APC's. Assist physicians/APCs with malpractice applications. Fitting and purchasing of radiation protection gear and orientation to radiation badging system.
9. Oversees the completion of performance evaluations for physicians/APCs in conjunction with the Medical Director and the Sr Director. Makes recommendations of hiring, training, performance improvement, discipline, and termination activities of staff.
10. All other duties as assigned within the scope and range of job responsibilities.

Required Education, Credential(s) and Experience:

  • Education: Bachelor Degree; Health Care; Or Bachelor's Degree in health-related field or business field.
  • Credential(s): None Required
  • Experience: Required: Six years' experience managing a medically related organization or business unit; strong AR or billing and collection experience and EMR; budgeting experience; provider enrollment experience; new practice ramp-up; project management experience.

Preferred Education, Credential(s) and Experience:

  • Education: Master Degree Business
  • Credential(s): Fellow of the American College of Healthcare Executives
    Fellow, Medical Practice Management
    Project Management Professional
  • Experience: Preferred: Ten years' experience managing multiple medically related organizations or business units. Contract development experience, multiple practice ramp-up. Management of Host relationships.

About Bayhealth

Bayhealth Careers

There has never been a more opportune time to join Bayhealth, a leading health system committed to the professional growth and development of its team members. Bayhealth is actively seeking dedicated individuals to bring innovation and leadership to their expanding team.

Explore Job Opportunities

Bayhealth offers a variety of job opportunities that allow professionals to utilize their skills in a dynamic healthcare environment. The company is dedicated to fostering a culture of diversity and inclusion, where every team member is valued for their unique contributions.

Engage in Professional Growth

Bayhealth is committed to the continuous professional development of its employees. With comprehensive benefits and diversity training, team members are equipped to excel in their roles and advance their careers within the healthcare industry. Bayhealth supports a culture where innovation and leadership thrive, ensuring that the team is always at the forefront of medical excellence.

Internship Programs

For those beginning their career journey, Bayhealth provides robust internship programs designed to offer hands-on experience in a variety of healthcare disciplines. These programs are a cornerstone of Bayhealth's commitment to nurturing the next generation of healthcare professionals.

Join a Diverse Team

At Bayhealth, diversity and inclusion are more than just words. They are foundational elements of the company culture, promoting an environment where all employees can thrive. Bayhealth’s team is a reflection of the diverse community it serves, bringing together a wide range of perspectives to enhance patient care and community engagement.

Networking and Career Advancement

Bayhealth encourages its employees to engage in networking opportunities that can lead to significant career advancement. By connecting with other healthcare professionals, Bayhealth team members gain insights and perspectives that enrich their professional lives and support the company’s mission of delivering exceptional care.

Applying for a Position

To apply for a position at Bayhealth, candidates are encouraged to submit a resume that highlights their qualifications and experience relevant to the job. The hiring process at Bayhealth is designed to be transparent and engaging, ensuring that all candidates are given the opportunity to showcase their skills during the interview process.

Stay Connected with Bayhealth Careers

Interested candidates can stay up-to-date with new job openings and company news by subscribing to Bayhealth job alert emails. These alerts provide tailored information, helping prospective employees find positions that match their skills and career ambitions.

SEARCH BAYHEALTH JOBS

Read Careers Blog

Stay informed with career tips, insider perspectives, and industry-leading insights from Bayhealth professionals. These resources are invaluable for those looking to make a meaningful impact in the healthcare sector.

Job Alert Emails

Personalize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Bayhealth.
Learn more about Bayhealth
Size
1,001 employees
Industry

Similar Jobs

More Jobs at Bayhealth

More Hospitals & Medical Centers Jobs

Find similar Diagnostic Imaging Business Operations Manager jobs: