Lonza America Inc

Deviation Investigation Writer - Viral Vector

Lonza America Inc$85K — $100K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in deviation investigations and quality record management in a cGMP environment.
  • Associate's degree in Biotechnology, Biology, Chemistry, Engineering, or a related scientific field; Bachelor's degree preferred.
  • Proven ability to perform Root Cause Analysis (RCA), develop CAPAs, and conduct risk assessments.
  • Excellent technical writing skills for translating complex information into clear, compliant reports.
  • Strong organizational and project management skills to handle multiple priorities and deadlines efficiently.
  • Experience effectively facilitating cross-functional meetings and communicating with diverse teams.
  • Familiarity with cGMP quality systems and proficiency in Microsoft Office; TrackWise experience preferred.

Responsibilities

  • Lead and manage deviation investigations, ensuring timely documentation and closure of quality records.
  • Write clear and concise investigation reports for internal and external stakeholders.
  • Collect and analyze data from manufacturing and quality systems to support investigations.
  • Conduct Root Cause Analysis, risk assessments, and identify improvement opportunities.
  • Evaluate events for safety and quality impact, supporting Product Quality Impact assessments.
  • Develop and implement Corrective and Preventive Actions to mitigate recurrence risks.
  • Facilitate cross-functional meetings to align investigation strategies and resolve issues.

Benefits

  • Performance-related bonus.
  • Medical, dental, and vision insurance.
  • 401(k) matching plan.
  • Life and disability insurance.
  • Employee assistance programs.
  • Paid time off (PTO).
Full Job Description
Deviation Investigation Writer - Viral Vector

Location: This is an on-site position located in Houston, TX.

Available shift: Monday through Friday, standard office hours (approximately 8:00 a.m. to 5:00 p.m.)

The Deviation Investigator III - Viral Vector is responsible for leading and executing deviation investigations within a cGMP-regulated viral vector manufacturing environment. This role independently manages minor and low-to-medium severity major process deviations while supporting higher-risk investigations to identify root causes, assess product quality impact, and implement effective corrective and preventive actions (CAPAs). The position serves as a key quality partner to Manufacturing, Quality Assurance, and MSAT teams, ensuring quality records are completed accurately, compliantly, and within established timelines while supporting operational excellence and continuous improvement initiatives.

What you will get:

This is a competitive salary position. In addition, below you will find a comprehensive summary of the benefits package we offer:
• Performance-related bonus.
• Medical, dental and vision insurance.
• 401(k) matching plan.
• Life insurance, as well as short-term and long-term disability insurance.
• Employee assistance programs.
• Paid time off (PTO).

Compensation for this role will be determined by the candidate's qualifications, skills, experience, and relevant knowledge.

What you will do:
• Lead and independently manage deviation investigations, ensuring timely initiation, investigation, documentation, and closure of quality records.
• Author clear, concise, and technically accurate investigation reports that communicate complex manufacturing and quality events to internal and external stakeholders.
• Gather and evaluate data from manufacturing, laboratory, engineering, and quality systems to support comprehensive investigations.
• Perform Root Cause Analysis (RCA), cause mapping, risk assessments, and trending analyses to determine the most likely cause of deviations and identify opportunities for improvement.
• Assess events for impact to Safety, Identity, Strength, Quality, and Purity (SISQP) and support Product Quality Impact (PQI) determinations.
• Develop and implement Corrective and Preventive Actions (CAPAs) that effectively reduce the risk of recurrence.
• Manage multiple investigations, projects, and priorities simultaneously while meeting established KPIs and regulatory timelines.
• Facilitate cross-functional investigation meetings, align subject matter experts on investigation strategies, and drive timely decision-making and issue resolution.
• Conduct interviews with personnel and perform on-floor observations to gather facts and support investigational conclusions.
• Participate in daily management meetings and provide routine updates to site leadership on investigation status, risks, and deliverables.
• Interact directly with customers by providing investigation updates, supporting review meetings, resolving comments, and presenting findings and CAPA plans.
• Support deviation review boards and contribute to continuous improvement of quality systems, investigation processes, and compliance programs.
• Perform other duties as assigned.

What we are looking for:
• Experience in deviation investigations, quality record management, or quality systems within a cGMP-regulated biopharmaceutical manufacturing environment.
• Minimum of Associate's in Biotechnology, Biology, Chemistry, Engineering, or another scientific discipline. Bachelor's degree preferred.
• Experience performing Root Cause Analysis (RCA), CAPA development, risk assessments, and technical investigations.
• Strong technical writing skills with the ability to translate complex scientific and manufacturing events into concise, compliant reports.
• Ability to work independently, manage competing priorities, and meet aggressive deadlines and performance metrics.
• Familiarity with cGMP quality systems and the ability to read and interpret SOPs, batch records, logs, and manufacturing documentation.
• Strong organizational, analytical, problem-solving, and project management skills.
• Experience interviewing personnel and collaborating across Manufacturing, Quality Assurance, and Technical Operations teams.
• Excellent verbal and written communication skills with the ability to facilitate meetings and influence cross-functional teams.
• Proficiency with Microsoft Office applications. Experience with TrackWise is preferred.
• Experience in biopharmaceutical manufacturing, viral vector manufacturing, upstream/downstream processing, fill-finish operations, or CDMO environments is preferred.
• Formal training in investigations and Root Cause Analysis is preferred.

About Lonza America Inc

Lonza America Inc is a subsidiary of Lonza Group, a Swiss multinational company that provides products and services to the pharmaceutical, biotech, and specialty ingredients markets. Lonza America Inc is responsible for the North American market and offers a range of products and services, including custom manufacturing, research and development, and quality control testing. The company has a strong focus on sustainability and has implemented various initiatives to reduce its environmental impact. Lonza America Inc was founded in 1897 and has since grown to become a leading provider of products and services in the pharmaceutical and biotech industries.
Learn more about Lonza America Inc
Size
16,218 employees
Industry
NASDAQ

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