ServiceNow

Developer Advocate

ServiceNow$110K — $130K *
US-AnywhereRemote in Dallas, TX
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in Developer Advocacy or Developer Relations
  • 6+ years as a Developer or Engineer in relevant fields
  • Experience with ServiceNow is advantageous but not required
  • Proficient in video creation, especially with Premier Pro
  • Background in public speaking, blogging, and writing technical articles
  • Strong technical writing and dynamic public speaking skills
  • Proven ability in building relationships, especially online
  • Willingness to travel up to 20% annually

Responsibilities

  • Engage directly with community members to foster a thriving ecosystem
  • Create innovative content like blogs, videos, and workshops
  • Support content production for the Developer Advocate team
  • Plan and execute developer experiences such as hackathons
  • Build and scale community events and meetups
  • Educate developers on the benefits of working with ServiceNow
  • Participate in social media and blogging to increase developer awareness
  • Drive engagement through new outreach channels

Benefits

  • Flexible work arrangements to suit various work personas
  • Opportunity to create and share diverse content
  • Access to a supportive cross-functional team environment
  • Creative freedom in developing community engagement strategies
Full Job Description
Job Description

What you get to do in this role:
  • Attract, inspire, and enable a thriving ecosystem through proactive direct engagement, with a bias toward 'learning and listening' and transforming community members into champions.
  • Establish yourself as a trusted technical peer and community advocate by generating innovative content, whether it is blog posts, videos, code examples, workshops, webinars, etc. You will have tremendous freedom in this space to be creative and generative.
  • As you grow in this role, you will support production needs of the Developer Advocate team, helping scale content creation.
  • Identify, plan, and execute amazing developer experiences like hackathons, workshops, and meetups
  • Help build and scale events and meetups to drive community collaboration.
  • Help your established networks of developers understand why they want to be developing on ServiceNow
  • Participate in social media and blogging activities to drive developer awareness
  • Identify and drive action on new channels to reach and engage with developers
  • Partner with a cross functional team including Product Marketing, Product Management, Engineering, Events and Campaigns team to deliver our developer program content.


Qualifications

To be successful in this role you have:
  • 3+ years of experience as a Developer Advocate or Developer Relations team member or related experience supporting Developer success.
  • 6+ years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, PaaS, SaaS.
  • ServiceNow experience a bonus, but not necessary. A willingness to learn is!
  • Video creation experience a plus, especially using Premier Pro.
  • Experience speaking at technology conferences, blogging, video, and writing technical articles and contributing to popular open-source projects.
  • Excellent communication skills as both a strong technical writer and a dynamic public speaker.
  • Proven strong relationship building, especially in digital environments, to interact with peers, colleagues, customers, and third parties
  • Travel: Up to 20% annually


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

Keep Up to Date

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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