JP Morgan Chase & Co.

Design Strategy - Vice President

JP Morgan Chase & Co. • $150K — $200K *
Plano, TX 75024In-Person
Business Services
8 - 10 years of experience
4 weeks ago
Job Overview by Ladders

Qualifications

  • Minimum 10 years of relevant industry experience.
  • Demonstrated people leadership skills, including coaching and developing teams.
  • Ability to lead cross-functional design strategy initiatives.
  • Experience in translating research and data into structured recommendations.
  • Proven capability in managing stakeholders and influencing senior leaders.
  • Skilled in applying journey mapping and service design tools.
  • Experienced in defining success measures with analytics partners.

Responsibilities

  • Translate ambiguous problems into structured workplans while adapting to shifting priorities.
  • Synthesize qualitative and quantitative inputs into actionable business recommendations.
  • Challenge assumptions and refine recommendations based on evidence.
  • Surface risks and manage decision points early, escalating to senior stakeholders as needed.
  • Partner across various functions to drive shared ownership of solutions.
  • Craft clear narratives and visuals, and facilitate discussions to guide decision-making.
  • Apply modern design strategy methods to reduce uncertainty and enhance decision-making.

Benefits

  • Access to coaching and development opportunities for team growth.
  • Collaborative environment working with diverse and cross-functional teams.
  • Involvement in impactful initiatives that shape business strategy and customer experience.
  • Opportunity to harness cutting-edge tools like generative AI in strategy execution.
  • Engagement with senior stakeholders and executives.
Full Job Description
Job Description

As a Design Strategy - Vice President in Corporate Third Party Oversight (CTPO) Risk Management, you will lead end-to-end problem solving to develop customer-centered recommendations that align to business strategy and can be executed with clear measures of success. You will influence senior stakeholders through crisp options, strong facilitation, and executive-ready storytelling. You will strengthen team standards and coaching practices while operating with a strong risk and controls mindset.

Job responsibilities:
  • Translate ambiguous problems into structured workplans, adapt as priorities shift, and drive delivery through to measurable outcomes.
  • Synthesize qualitative and quantitative inputs into actionable recommendations aligned to business goals.
  • Challenge assumptions, investigate unexpected outcomes, and refine recommendations based on evidence.
  • Manage surface risks, decision points, tradeoffs, and dependencies early, and escalate appropriately to senior stakeholders.
  • Partner with stakeholders across product, operations, data and analytics, and risk to drive shared ownership and durable solutions.
  • Craft clear narratives, visuals, and meeting materials, and lead discussions toward decisions and outcomes.
  • Facilitate workshops and working sessions that align stakeholders, clarify scope, and accelerate execution.
  • Apply modern design strategy methods such as journey mapping, service blueprinting, and rapid experimentation to reduce uncertainty and improve decisions.
  • Use generative AI thoughtfully to accelerate discovery and prototyping while maintaining strong human oversight and quality standards.
  • Coach teammates with specific, actionable feedback and contribute to standards and repeatable practices that raise team effectiveness.
  • Identify gaps early, embed risk, controls, and conduct considerations into solution design and working practices.


Required qualifications, capabilities, and skills
  • Lead cross-functional design strategy initiatives, including strategy development and service design leadership.
  • Translate research and data into structured recommendations, options, and clear next steps.
  • Manage stakeholders and influence senior leaders by articulating tradeoffs and delivering decision-ready materials.
  • Facilitate workshops, working sessions, and decision forums to drive alignment and outcomes.
  • Apply journey mapping and service design tools to diagnose root causes across channels and operations.
  • Define success measures with analytics partners and interpret behavioral data to inform recommendations.
  • Partner effectively with risk, compliance, and control stakeholders while operating in regulated or complex environments.


Preferred qualifications, capabilities, and skills
  • Minimum 10 years of relevant industry experience
  • Demonstrated people leadership, including coaching and developing team capabilities.


About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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