Job DescriptionPosition OverviewWe are seeking a Sales Manager who is both a leader and coach, someone who can elevate a team of experienced Design Consultants while holding a high bar for performance, accountability, and customer experience.
This role is ideal for a professional with a strong backbone in leadership, the ability to make sound decisions and enforce standards, and a passion for developing top-tier talent. The Sales Manager will drive results by fostering a culture of value-based selling, ensuring our team consistently delivers a premium, consultative experience aligned with our brand.
Key ResponsibilitiesLeadership & Team Development- Lead, coach, and mentor a team of experienced Design Consultants to consistently achieve and exceed sales goals
- Provide hands-on coaching focused on consultative, value-based selling, not price-driven transactions
- Establish a culture of accountability, professionalism, and continuous improvement
- Confidently address performance issues and enforce company policies with consistency and integrity
- Partner with the General Manager to recruit, hire, and retain top-tier sales talent
Sales Performance & Strategy- Drive all key sales metrics, including revenue, close rates, and average order value
- Analyze sales data to identify trends, opportunities, and areas for improvement
- Partner with leadership to develop and execute strategic initiatives, including trade partnerships and business development
- Ensure proper pipeline management and CRM usage with a high standard of data integrity
Customer Experience & Brand Standards- Ensure the team delivers a premium, consultative client experience at every touchpoint
- Uphold brand standards in design, communication, and service delivery
- Review client feedback and proactively address any concerns to protect the brand reputation
Cross-Functional Collaboration- Work closely with Operations to ensure seamless execution from sale through installation
- Collaborate with leadership on process improvements and business initiatives
- Lead and facilitate sales meetings, training sessions, and performance reviews
Qualifications- 5+ years of experience in sales leadership, preferably leading experienced or senior-level sales professionals
- Proven success in coaching and developing high-performing sales teams
- Strong decision-making skills with the ability to hold firm on standards and expectations
- Demonstrated success in value-based or consultative selling environments (premium/luxury brands strongly preferred)
- High level of integrity, professionalism, and accountability
- Experience in industries such as interior design, home improvement, remodeling, or other high-touch residential services is highly preferred
- Strong business acumen with the ability to analyze performance metrics and drive strategy
- Excellent communication and interpersonal skills
Additional InformationWhat We're Looking For- A leader, not just a manager-someone who develops people and raises the bar
- Comfortable leading tenured, high-performing team members
- Someone who thrives in a premium brand environment, where experience and quality matter more than price
- A professional who can balance empathy with accountability
Compensation & Benefits- Base Salary: $120,000 - $150,000
- Health Insurance
- Paid Vacation, Holidays, and Sick Time
- 401(k) Plan
