Deputy Fire Chief

City of Concord, NH

• $114K — $150K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Fire Science/Protection, Public Administration, Business Administration, or a related field.
  • 5 years of experience at a level equivalent to Company Officer, or equivalent education and training.
  • Valid New Hampshire Driver's License.
  • Firefighter Level II certification required; Fire/EMT Instructor and National Registry Paramedic certifications desirable.

Responsibilities

  • Plan, direct, and manage the activities of a division within the Fire Department.
  • Supervise and direct the work of uniformed and civilian personnel, including performance evaluations.
  • Manage the Fire Department's training curriculum and professional development.
  • Oversee Quality Assurance (QA) and Continuous Quality Improvement (CQI) programs.
  • Monitor personnel activities, conduct investigations, and enforce disciplinary actions.
  • Represent management in collective bargaining negotiations as a city negotiating team member.
  • Ensure efficient allocation of departmental resources.

Benefits

  • Flexibility in choosing health, dental, and other insurance plans through the Beneflex program.
  • Wellness Program that offers health incentives and resources for employees and spouses.
  • Effective health and wellness initiatives aimed at reducing costs and improving employee health.
Full Job Description
Salary : $114,358.40 - $150,051.20 Annually
Location : Fire HQ, 24 Horseshoe Pond Ln, Concord, NH
Job Type: Full-Time
Job Number: 2027-14
Department: Fire
Opening Date: 09/08/2026
Closing Date: 10/2/2026 11:59 PM Eastern

Description

Deputy Fire Chief
Concord Fire Department | Concord, New Hampshire

The Deputy Fire Chief is a key member of the Department's executive leadership team and assists in directing the administration, operations, personnel, and strategic direction of the Department.
Instructions for Applying:Submit cover letter and resume to the Human Resources Department viaThe position will remain open until filled. For more information visitor call (603) 225- 8535, or TTY at 1-800-735-2964 or 7-1-1.

Position Focus
This recruitment is expected to have a primary emphasis on Professional Standards, including:

  • Training and professional development
  • EMS quality assurance and continuous quality improvement
  • Personnel performance and investigations
  • Policy, accountability, and organizational improvement
  • Selected departmental technology and software systems
  • Data analysis and performance reporting


These responsibilities are reflected in the current Deputy Fire Chief class specification, including management of training, QA/CQI, performance improvement plans, personnel investigations, software systems, and data analysis.

The Department uses a collaborative executive leadership model. While this vacancy is being recruited with a Professional Standards emphasis, specific responsibilities among the Fire Chief and Deputy Fire Chiefs may be adjusted based on organizational needs and the experience, strengths, and skill sets of the leadership team.

Candidates should therefore consider the position broadly and are encouraged to apply based on the full range of their leadership experience.
Ideal Candidate
The successful candidate will demonstrate strong leadership, sound judgment, excellent interpersonal and communication skills, and the ability to mentor personnel, manage complex organizational issues, and contribute effectively as part of an executive team.

Experience in training, EMS, professional standards, personnel management, quality improvement, technology, or related areas is highly desirable.
Examples of Duties
Plans, directs, controls, and manages the activities of a division within the Fire Department.
Supervises and directs the work of uniformed and civilian fire department personnel; writes, reviews, and approves performance evaluations; evaluates and recommends training requests; monitors performance through direct observation or reports of activities.
Manages the Fire Department's training curriculum and professional development.
Manages the Fire Department's Quality Assurance (QA) and Continuous Quality Improvement (CQI) programs. Oversees development of employee Performance Improvement Plans (PIPs).
Monitors the activities of all personnel; counsels employees to resolve problems; issues disciplinary actions, including letters of reprimand and oral reprimands; recommends other appropriate forms of discipline; reviews performance evaluations completed by subordinate personnel.
Conducts personnel investigations (non-discrimination related) and authors findings report; recommends appropriate level of discipline in collaboration with the City Solicitor's Office and the Human Resources Department.
Acts as a member of the city's negotiating team to represent management in collective bargaining negotiations.
Plans, allocates, coordinates, and monitors departmental resources to ensure efficient and economical operations.
Performs the duties of the Fire Chief in his or her absence.
Performs other related duties as assigned.

Typical Qualifications

Qualifications
Bachelor's degree in Fire Science/Protection, Public Administration, Business Administration, or a related field, with five years of experience at a level equivalent to Company Officer, or an equivalent combination of education, training, and experience.

A valid New Hampshire Driver's License and Firefighter Level II certification are required. Fire and/or EMT Instructor certification and National Registry Paramedic certification are desirable.



Supplemental Information

MATERIAL AND EQUIPMENT USED:

Specialized Emergency Vehicles
Mobile and Portable Radios
Protective and Safety Equipment
Meters and monitoring Equipment
General Office Equipment
Computers
Firefighting Equipment
Technical Rescue Equipment
Basic and Advanced Life Support Emergency Medical Equipment

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

The principles and practices of sound management and motivational techniques.

Fire protection techniques, practices, and methods.

Budget preparation and administration.

Staffing of a medium-sized fire department for the delivery of optimum service.

Personnel practices and applicable legal considerations as they pertain to department employees.

All pertinent local, state, and federal laws and city ordinances.

Contemporary methods of fire protection, prevention, suppression, and Emergency Medical Services.

Pending changes in technology that would improve the department's effectiveness.

Principles and practices of emergency medicine, fire alarm, fire prevention, fire communications, hazardous material, and technical rescue.

State and federal laws pertaining to fire department operations and liability issues.

Grant procurement techniques.

Demographics and cultural diversity of the citizenry in order to effectively respond to or direct the response to situations involving cultural diversity.

Sound labor management principles.

Performance evaluation practices and procedures.

Skill in:

Conflict resolution.

Interpersonal relations.

Operation of equipment as assigned.

Effective written and oral communications.

Understanding the work of subordinates in order to effectively answer questions and resolve concerns.

Reading, comprehending, and explaining all pertinent local, state, and federal laws and city ordinances.

Mental and Physical Abilities to:

Lead and delegate work to subordinates and enable commanding officers to resolve division problems and conflicts whenever possible.

Direct and lead the work of a division within the fire department.

Exercise sound judgment in determining the course of action needed to effectively stabilize emergency situations.

Prepare and administer the division's budget.

Read, comprehend, and explain policies, procedures, and practices.

Communicate effectively both orally and in writing.

Safely operate emergency vehicles and their equipment, especially under stressful and/or dangerous conditions.

Analyze situations, both emergency and routine, efficiently and accurately, in order to objectively stabilize situations and to determine best courses of action.

Prepare clear, concise, and accurate reports and to check the reports of subordinates.

The employee is frequently required to walk, stand, sit, reach with hands or arms, talk or hear, and use hands to finger, handle, or feel.

While performing essential functions of the job, the employee is occasionally required to lift and/or move 100 pounds.

The employee is required to use distance vision, color vision, and depth perception to accomplish job responsibilities.

Working Conditions:

The employee's working conditions are typically quiet when in the office environment, but may be moderately quiet to loud.

The employee must occasionally work for sustained periods while exposed to outside atmospheric conditions.

The employee may be exposed to possible bodily injury from fires, hazardous material, medical pathogens, and hostile subjects.

The employee is occasionally exposed to possible bodily injury from falling from high, exposed places and to possible bodily injury from explosions, as well as from toxic or caustic chemicals.

Working time may require irregular hours.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification.
City of Concord
Human Resources Department
Benefits Summary

BENEFLEX PROGRAM SUMMARY (Effective July 1, 2025)
Employee compensation consists of two parts - direct wages and benefits. The City of Concord provides a "flexible benefit plan" or "cafeteria benefit plan" known as "BENEFLEX". This plan offers a range of benefit choices in the areas of: Health Plans, a Dental Plan, Life Insurance, a Medical Flexible Spending Account, a Dependent Care Reimbursement Account as well as Accident/Sickness (Disability) Plans.
The City provides each full-time employee with benefit dollars, subject to annual City Council appropriation, for use in purchasing both medical and dental benefits, based on Federal eligibility guidelines. The exception to the Federal eligibility guideline falls under Healthcare Reform's Affordable Care Act with regard to adult dependent children between the ages of 19-26. The Affordable Care Act requires employers offering dependent coverage to cover adult children between the ages of 19-26, regardless of student status. Selection of additional benefits, such as a medical plan with a more expensive premium, flexible spending accounts or increased life insurance, may be paid for through payroll deduction on a pre-tax basis. If there is money left over from an employee's benefit dollars after benefit selection, it is treated as taxable income. Benefits take effect on the first of the month following hire date. An orientation/enrollment session with a full explanation of the Beneflex plan and its options is held once each month for new employees or as needed when new employees arrive.
Because of the tax implications, this type of a benefit program is governed by Section 125 of the Internal Revenue Service Code. The Beneflex "Plan Year" is July 1 through June 30. After initial new employee enrollment, changes in benefit selections are only allowed during the group re-opening period just prior to each plan year, within 30 days of a birth, adoption, death, marriage, divorce, a change in the employment status of the employee or employee's spouse or within 60 days of a loss of Medicaid coverage or loss of coverage under the Children's Health Insurance Program (CHIP).
Wellness Program
The City of Concord continuously strives to offer comprehensive, responsive, and flexible health benefit plans and programs. All full-time employees and City-insured spouses are eligible to participate in the City's Wellness Program.

In partnership with its insurers, the City of Concord is pleased to offer employees a unique opportunity to improve their overall health and create a healthier lifestyle utilizing an online platform. The City provides dollars ("wellpoints"), which can be used to offset the employee share of health insurance premiums. Wellpoints are earned for your participation in:
  • Benefit education sessions
  • Health Questionnaires (every other year)
  • Various health or fitness challenges
  • Various health or wellness related educational programs
  • Physical exercise activities
  • On or off-site health screenings

Wellpoints earned the previous Wellness year (June through May) will be awarded at the end of May. If an employee does not need the additional wellpoints to purchase medical insurance, they may be used for other aspects of the Beneflex program or just received as cashback in their paychecks.

Research has clearly shown that promoting health and fitness at the workplace and at home helps employees reduce the rate of premium increases and related health insurance costs, improve overall participant health, reduce stress levels, and become wiser health care consumers. The potential value of wellness programs to employers is just as impressive, with results such as reduced absenteeism, lower healthcare costs, improved employee morale, reduced employee turnover, better customer service, and enhanced employee recruitment. It is a win-win situation for everyone and it is fun!

Current Options Available Under Beneflex Program Include:

Health Care Plans
Three plans are available through Harvard Pilgrim:
  • Harvard Pilgrim HealthCare HMO 500 ($25 copay)
  • Harvard Pilgrim HealthCare Elevate Health (T1-$25 copay/T2-Deductible then 20% coinsurance)
  • Harvard Pilgrim HealthCare HMO High-Deductible HSA ($2000/$4000 Deductible)

Dental Insurance Plan
One plan is available through Delta Dental:
Provides full coverage on certain di

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