Pay Range: $110,000-$140,000 YOUR ROLE Are you known for your extensive management skills? Are you passionate about customer service and driving results? If so, we have an opportunity that would allow you to lead a Distribution Center supporting a major luxury brand, you'll lead all contract and employees, driving operational excellence and fostering growth opportunities with the existing client. WHAT ARE YOU GOING TO DO? • Serve as the primary point of contact for the luxury client, fostering a strong and collaborative partnership. • Proactively address service needs and resolve issues to maintain high levels of satisfaction and trust. • Drive continuous improvement within operations to improve operations performance, introduce best practice sharing to ensure optimized operational and highest service level achieved. • Enforce SOPs and safety protocols to maintain a secure, compliant, and efficient work environment across all operations. • Ensure consistent communication through regular meetings (Daily Ops Reviews, Monthly and Quarterly Business Reviews), aligning on performance, expectations, and opportunities for improvement. • Prepare detailed reports for both internal leadership and the client, offering insights and recommendations to improve supply chain efficiency and service delivery. • Support recruitment, onboarding, and ongoing training of staff. Monitor employee performance, development, and career progression to build a high-performing team. WHAT ARE WE LOOKING FOR? Education and Experience: • Bachelor's Degree; Master degree preferred. Min 5 years' experience in Operations or Supply Chain management position. Skills: • Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications. Experience with WMS or similar systems. Characteristics: • Excellent oral communication and customer relations skills. • Excellent organizational and financial management skills. Ability to train, motivate, coach and counsel others. • Problem solving, conflict resolution, decision-making and planning /organizing skills. Ability to multi-task and excellent time management skills. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.