Baker Tilly

Deployment Manager - Resource Management

Baker Tilly$99K — $155K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree from an accredited college or university
  • 5+ years of experience in resource management, preferably in professional services
  • Eagerness to learn about professional services operations
  • Strong interpersonal skills for collaborative connections within the firm
  • Excellent communication skills, both written and verbal
  • Integrity and discretion in handling confidential matters
  • Strong organizational skills to manage competing priorities effectively

Responsibilities

  • Manage resource management processes for assigned groups
  • Facilitate scheduling of resources for client assignments based on various criteria
  • Drive scheduling to optimize capacity and profitability
  • Generate and analyze resource management reports to track utilization and forecasts
  • Monitor chargeable hours and ensure fair distribution of work
  • Implement resource management processes for consistency and compliance
  • Collaborate with teams and liaise with resource managers across business units

Benefits

  • Comprehensive compensation and benefits package
  • Participation in strategic resource management projects
  • Opportunities for involvement in performance calibration meetings
  • Exposure to a variety of business functions and teams
  • Focus on professional growth and operational learning
Full Job Description
Job Description:
Responsibilities
  • Manage and execute resource management process for assigned population
  • Facilitate scheduling of resources to appropriate client assignments based on timing, travel, levels, skills, and other necessary requirements
  • Drive scheduling process to prepare for future deadlines; balance capacity with open needs and proposing solutions to maximize utilization and drive profitability
  • Use scheduling tools to forecast hours, track utilization, and monitor overall headcount
  • Facilitate meetings with Managers and Partners on a weekly basis, providing updates as needed
  • Ensure staff profiles and schedules are accurately maintained in the scheduling database; making necessary changes on a recurring basis
  • Generate and analyze resource management reports, including availability reports, billable hour forecasts and actual vs scheduled variance data
  • Monitor chargeable hours, overtime, and travel to ensure work is fairly distributed
  • Drive consistency by implementing resource management processes and teaming with personnel to ensure compliance
  • Build relationships with client serving personnel at all levels through effective communications and a high degree of professionalism
  • Gain understanding of the skills, experiences, and career goals of professional staff to ensure optimal client assignments alignments
  • Proactively communicate with Managers, Partners and industry leaders to ensure population is effectively utilized
  • Facilitate the resolution of conflicting assignments and flag availability of staff to ensure engagements are staffed appropriately
  • Field scheduling questions, tailoring responses based as needed; elevating to Manager of Resource Management when necessary
  • Collaborate across Firm functions and within internal team
  • Liaise with resource managers across other business units for effective and efficient allocation of resources
  • Support strategic resource management projects and initiatives throughout the year
  • Coordinate with the human resource and recruiting teams on the hiring and on-boarding of campus and experienced hire talent, including intern programs
  • Participation in semi-annual and annual performance calibration meetings for professional staff


Qualifications
  • Bachelor's degree or equivalent experience required; degree preferred
  • 5+ years of related experience required, preferably within a professional services firm
  • Relevant certifications (e.g., PMP, RMCP) preferred
  • The desire to learn about the operations of a professional services firm
  • Interest in connecting with others and helping drive forward the strategic vision of resource management
  • The ability to work effectively both independently and as part a team across all levels of the Firm
  • Excellent written and verbal communication skills
  • Integrity within a professional environment
  • Professional demeanor and ability to handle confidential matters with discretion
  • Ability to manage through competing priorities
  • Strong organization skills and attention to detail
  • Ability to provide exceptional client service and exhibit a sense of urgency, commitment to quality and the timely completion of duties
  • Demonstrated level of technical proficiency in Microsoft Office Suite (specifically Excel)


Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

The pay rate range for Woodland Hills, CA: $99,800 to $155,270
The pay rate range for Tempe, AZ: $78,800 to $128,270
The pay rate range for San Diego, CA: $98,000 to $148,520
The pay rate range for Spokane, WA: $84,000 to $135,020
The pay rate range for Eugene, WA: $84,000 to $135,020

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