Job Description

Department Manager - Construction Services - Miami, Florida

Professional Service Industries, Inc. (Intertek-PSI) is searching for a Construction Services Department Manager supporting the Construction Materials Testing Department in our Miami, Florida office. This is a high-impact leadership role with responsibility for driving growth, building client relationships, and developing a strong local team in the fast-paced South Florida market. This is a fantastic opportunity to grow a versatile career in the architectural, engineering, and construction (A/E/C) industry!

What are we looking for?

The Construction Services Department Manager will support the Building & Construction business by overseeing CMT and civil engineering projects and by mentoring technicians, staff, and engineers. You will be a key leader in the Miami office, partnering with regional and national leadership to grow our presence in the South Florida market.

Salary & Benefits Information

Compensation packages are determined based on a variety of factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. For the right candidates, signing bonuses and/or relocation assistance to the Miami area may also be considered.

In addition to a competitive compensation package, Intertek offers a comprehensive benefits program that includes medical, dental, vision, life, and disability insurance; a 401(k) plan with company match; generous paid time off (PTO); tuition reimbursement; and more.

Work-Life Balance and Flexibility

At Intertek, we value work-life balance and understand the importance of flexibility. This position is primarily based in the Miami office and in the field; however, some flexibility for occasional remote work or working from home may be considered and supported, depending on business needs and project requirements, while maintaining a strong leadership presence with the local team and clients.

How you'll make an impact at Intertek Miami:

As the Construction Services Department Manager, you will:

• Own the overall management of the Miami CMT profit center, including planning, growth, profitability, cost control, employee development, quality control, and client relations.
• Drive top-line growth through systematic client-finding: prospecting, networking in the South Florida A/E/C community, responding to RFQs/RFPs, and cross-selling Intertek services.
• Set, track, and achieve sales and margin targets for the Miami Construction Materials Testing Department, ensuring performance that is competitive with the local market.
• Lead employees to achieve optimal quality, safety, and production, reinforcing Intertek's "Total Quality. Assured." culture.
• Provide training, coaching, and guidance to technicians and engineers, helping to build a strong bench of local talent.
• Oversee management of the internal quality program and accreditation, maintaining compliance with industry standards and client expectations.
• Perform project management duties, including scope definition, resource planning, budgeting, and schedule control for CMT and related civil engineering projects.
• Lead growth of the Miami Construction Services practice by:
  • Developing and executing a local business development plan focused on Miami-Dade and broader South Florida.
  • Building and maintaining relationships with owners, developers, architects, engineers, and contractors in the South Florida market.
  • Proactively identifying upcoming projects and positioning Intertek-PSI for key pursuits.
  • Cultivating and expanding strong working relationships with public-sector clients, including municipalities, counties, cities, and the Florida Department of Transportation (FDOT), and effectively navigating their procurement and project delivery processes.
• Effectively communicate with a diverse client base and staff; bilingual Spanish/English skills are highly preferred for success in the Miami market.

Minimum Requirements & Qualifications:

• Bachelor's degree in Civil Engineering or relevant experience in the CMT industry is required
• 5+ years of leadership, management, and/or project management experience in Construction Materials Testing and/or Geotechnical Engineering is required
• Prior personnel management, hiring, and training experience required
• Strong customer focus and commitment to quality
• Demonstrated experience delivering projects for public-sector clients (municipalities, counties, cities, and/or FDOT), and a solid understanding of their standards, specifications, and contract requirements
• Ability to communicate and interact effectively in both verbal and written communication

Preferred Requirements & Qualifications:

• Experience working with clients and staff in the Miami/South Florida market is preferred
• Existing relationships with public-sector clients (municipalities, counties, cities, and/or FDOT) is highly preferred
• Previous staff management experience and P&L responsibilities highly preferred
• Multi-sector experience (private, municipal, FDOT) preferred, especially within the South Florida region.
• Established network in the Miami / South Florida A/E/C community and proven ability to generate new business opportunities highly preferred