Dental Practice Leader

True North DPO

$83K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Diploma or degree in Business, Office Administration, Healthcare Management, or a related field.
  • 3-5 years of management or supervisory experience in a dental or healthcare setting.
  • Strong leadership, coaching, and interpersonal skills for building trusted relationships.
  • Experience in HR functions including hiring, onboarding, and managing disciplinary actions.
  • Proven ability to manage budgets, forecasting, and operational processes.
  • Experience with dental practice management software such as Abeldent or equivalent.
  • Proficiency in Microsoft Office, especially Excel and Word.

Responsibilities

  • Oversee day-to-day operations to ensure efficiency and a positive patient experience.
  • Lead and mentor administrative and clinical teams to foster engagement and development.
  • Align operations with high-quality patient care and clinical priorities.
  • Monitor KPIs, identifying improvement opportunities and implementing action plans.
  • Ensure compliance with health, safety, and regulatory requirements.
  • Manage scheduling, payroll, accounts receivable, and inventory.
  • Support recruitment and onboarding of new team members.

Benefits

  • Flexible schedule to meet the needs of the practice.
  • Supportive and collaborative office culture.
  • Access to advanced dental technology and tools.
  • Family-friendly environment catering to patient-centered care.
Full Job Description
Dental Practice Leader

Practice: Vellore Village Family Dentistry
Location: Woodbridge
Website: https://woodbridgedentistry.ca
Role Type: Full-Time
Clinic Hours:

  • Monday: 9:00 am to 8:00 pm
  • Tuesday: 9:00 am to 6:00 pm
  • Wednesday: 9:00 am to 7:00 pm
  • Thursday: 9:00 am to 8:00 pm
  • Friday: 9:00 am to 5:00 pm
  • Saturday: 9:00 am to 4:00 pm

Note: This is a full-time, permanent position, with approximately 40 to 44 hours per week. The office is open Monday to Saturday, so applicants must be flexible and available to support evening and Saturday shifts as needed. Schedule requirements may vary based on clinic needs and team coverage.

Job Overview

Vellore Village Family Dentistry is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.

We are seeking a motivated, people-focused, and operations-driven Practice Leader to join our team. This leadership role is integral in supporting both the clinical and administrative teams while ensuring smooth daily operations, high-quality service delivery, and a positive practice culture.

The ideal candidate brings leadership experience, strong communication skills, and a passion for supporting teams in delivering excellent patient care.

Key Responsibilities
  • Oversee day-to-day operations to ensure efficiency, productivity, and a consistently positive patient experience.
  • Lead, coach, and mentor administrative and clinical support team members to foster engagement, development, and retention.
  • Partner with dentists and clinical leaders to align operations with high-quality patient care and clinical priorities.
  • Monitor and analyze key performance indicators (KPIs); identify improvement opportunities and implement action plans.
  • Ensure compliance with all health, safety, infection control, and regulatory requirements.
  • Oversee scheduling, payroll administration, accounts receivable, and inventory management.
  • Support recruitment, hiring, and onboarding of new team members.
  • Facilitate effective communication across the practice and promote a culture of teamwork, accountability, and continuous improvement.
  • Handle patient concerns professionally and ensure timely resolution.
  • Maintain accurate operational records and contribute to strategic planning and practice growth initiatives.

Qualifications
  • Diploma or degree in Business, Office Administration, Healthcare Management, or a related field.
  • 3-5 years of management or supervisory experience (dental or healthcare setting preferred).
  • Strong leadership, coaching, and interpersonal skills with the ability to build trusted relationships.
  • Demonstrated experience overseeing HR functions, including hiring, onboarding, coaching, performance reviews, and managing disciplinary actions or terminations with professionalism and discretion.
  • Proven ability to manage budgets, forecasting, scheduling, performance metrics, and operational processes.
  • Experience with dental practice management software such as Dentrix, Tracker, Abeldent, Paradigm, Cleardent, or equivalent.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Strong problem-solving and organizational skills with excellent attention to detail.
  • Commitment to compliance, patient safety, and fostering a positive practice culture.
  • Flexibility to work varied hours based on practice needs.

Practice Snapshot

Practice Name: Vellore Village Family Dentistry

Location: Woodbridge, Ontario

Operatories
  • Total Operatories: 7
  • Hygiene Operatories: 4
  • Dentist (DDS) Operatories: 3

Clinical Team Structure
  • Number of Hygienists per Day:
    • Monday: 4
    • Tuesday: 3
    • Wednesday: 3
    • Thursday: 5
    • Friday: 2
    • Saturday: 5
  • Specialty Services Offered: Sedation dentistry and Periodontist services offered one day per month

Office Environment & Culture

We are a friendly and supportive dental office with a positive, collaborative atmosphere. Our team works closely together to ensure every patient receives an exceptional and welcoming experience.

Technology & Software
  • Practice Management Software: Abeldent
  • Digital Tools: Scanex, MaxAssist, PS2, CBCT/PAN

Neighborhood Highlights / Landmarks

Located in the heart of the Vellore Village community, the practice is surrounded by convenient amenities including cafés, restaurants, grocery stores, and local shopping plazas. With easy access to major roads and ample nearby services, the area offers a welcoming, family-oriented neighborhood that is convenient for both patients and staff.

Compensation
• Starting at: $40.00+ per hour
• Compensation is commensurate with experience and skills.

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