Qualifications

• Diploma or degree in Business, Office Administration, Healthcare Management, or related field.
• 3-5 years of management or supervisory experience, preferably in a dental or healthcare setting.
• Strong leadership and interpersonal skills to build trusted relationships.
• Experience in HR functions including hiring, onboarding, performance management, and disciplinary actions.
• Proven ability to manage budgets, forecasting, scheduling, and operational processes.
• Familiarity with dental practice management software like Dentrix or Tracker.
• Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
• Excellent problem-solving and organizational skills with attention to detail.

Responsibilities

• Oversee daily practice operations to enhance efficiency and patient satisfaction.
• Lead and coach the administrative and clinical teams for engagement and retention.
• Collaborate with dental professionals to ensure operations align with patient care priorities.
• Monitor key performance indicators and implement improvement plans as needed.
• Ensure compliance with health, safety, and regulatory standards.
• Manage scheduling, payroll, accounts receivable, and inventory.
• Support the recruitment and onboarding of new team members.

Benefits

• Friendly and supportive office culture promoting teamwork and collaboration.
• Opportunity to work in a modern, well-equipped dental practice.
• Position in a family-friendly environment prioritizing patient care.
• Engagement in continuous improvement initiatives and practice growth.