Dental Office Manager

Mountain Shadows Dental

$77K — $83K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of dental practice management experience
  • Strong understanding of both patient care and business operations
  • Exceptional conflict resolution and communication abilities
  • High emotional intelligence and leadership maturity
  • Proven track record of team coaching and accountability
  • Highly organized with strong business acumen
  • Experience managing practice KPIs and data-driven decision making

Responsibilities

  • Lead and motivate the dental team to enhance engagement and performance
  • Cultivate a positive and collaborative workplace culture
  • Collaborate with the Lead Dentist to meet clinical, operational, and financial targets
  • Oversee daily operations including patient scheduling and treatment coordination
  • Use key performance indicators to identify areas for improvement
  • Support employee training and development initiatives
  • Enhance patient satisfaction and service excellence

Benefits

  • Full benefits package including health and wellness
  • Paid training for skill enhancement
  • Professional development opportunities for career growth
  • Incentives through bonus opportunities tied to practice performance
  • Support from a dedicated Regional Manager
  • Leadership role with the chance to shape practice culture and team dynamics
Full Job Description
Dental Office Manager

Location: Lowry Town Square | East Denver, CO
Schedule: Full-Time | Hourly
Compensation: $37-$40/hour DOE
Benefits: Full Benefits Package | Paid Training | Professional Development | Bonus Opportunities

We are seeking a dynamic and experienced Dental Office Manager to lead a thriving, single-provider PPO and FFS family dental practice in the Lowry Town Square area of East Denver, near 2nd Avenue and Quebec Street.

This is a pivotal leadership role for someone who understands that a successful dental practice is built on engaged employees, exceptional patient care, strong operational performance, and a culture of accountability and teamwork.

We treat a wide variety of patients and are looking for a leader who is passionate about creating an outstanding patient experience while ensuring the practice operates efficiently and achieves its business goals.
What You'll Do

As the Office Manager, you will serve as the day-to-day leader of the practice, partnering closely with the Lead Dentist and reporting to the Regional Manager.

Your responsibilities will include:
  • Lead, coach, and inspire the dental team through meaningful employee engagement, accountability, and ongoing development
  • Create a positive, collaborative culture where team members feel valued, supported, and motivated to perform at their best
  • Partner with the Lead Dentist to establish and achieve clinical, operational, and financial goals
  • Oversee daily practice operations, including scheduling, patient flow, collections, insurance, treatment coordination, and overall office performance
  • Monitor key performance indicators and develop action plans to improve results
  • Support team training, onboarding, performance management, and professional development
  • Maintain a strong focus on patient satisfaction and service excellence
  • Effectively address employee and patient concerns using sound judgment and strong conflict-resolution skills
  • Ensure compliance with company policies, operational standards, and applicable regulations
  • Identify opportunities to improve processes, productivity, profitability, and the overall patient experience
  • Build strong relationships with patients and team members while maintaining a high level of professionalism and confidentiality
What We're Looking For

The ideal candidate is a confident, emotionally mature leader who can balance empathy with accountability. You know how to bring people together, navigate difficult conversations, and inspire a team to achieve meaningful results.

You will be successful in this role if you:
  • Have extensive experience in dental practice operations, preferably in a Dental Office Manager or Practice Manager role
  • Understand the unique dynamics of a dental practice and can confidently navigate both the patient and business sides of the operation
  • Have exceptional conflict-resolution and communication skills
  • Demonstrate a high level of emotional intelligence and maturity
  • Are able to coach and develop employees while holding the team accountable
  • Are naturally motivating and know how to inspire people and drive results
  • Are highly organized, proactive, and comfortable managing multiple priorities
  • Have strong business acumen and understand how operational decisions impact practice performance
  • Are comfortable working with practice KPIs and using data to identify opportunities and drive improvement
  • Can build a strong, trusting partnership with the Lead Dentist
  • Are passionate about patient care and creating an exceptional patient experience
How We Measure Success

We believe great leadership should be recognized and rewarded. In addition to your hourly compensation, you will have opportunities to earn bonuses tied to key practice performance indicators, including:
  • EBITDA performance
  • Patient satisfaction scores
  • Employee retention
  • Other practice-specific KPIs and team goals

Our goal is to create an environment where when the practice wins, the team wins.
What We Offer
  • $37-$40/hour, depending on experience
  • Full benefits package
  • Paid training
  • Professional development opportunities
  • Bonus opportunities tied to practice performance
  • Support from a dedicated Regional Manager
  • Opportunity to make a meaningful impact on the culture and success of the practice
  • A leadership role with the ability to develop and grow a high-performing team
Join Our Team

If you are an experienced dental leader who is energized by developing people, improving practice performance, and creating an exceptional patient experience, we would love to hear from you.

This is more than an administrative position-it is an opportunity to lead a team, partner with a talented dentist, shape the culture of a practice, and directly influence its success.

Apply today and tell us why you are the leader we're looking for!

This position to remain posted for 30-days or until it has been filled.

Work Environment

This role is based in a professional office environment, utilizing standard office equipment such as computers, phones, and photocopiers.

Physical Demands

  • The position may require occasional lifting of office supplies up to 20 pounds.
  • Must be able to stand, walk, and perform tasks that require manual dexterity throughout the workday.


Education and Experience

  • A college degree in business or a related field is preferred, along with at least one year of business or managerial experience.
  • An equivalent combination of education, training, and experience will be considered.


Additional Eligibility Qualifications

This job description is not intended to be exhaustive. The duties and responsibilities outlined may evolve as needed to meet the needs of the organization.

If you are a motivated and experienced office manager with a passion for providing excellent patient care and driving operational success, we encourage you to apply.

Other Duties

As assigned by your Regional Manager, VP of Operations, and or COO.

Pay Range

USD $37.00 - USD $39.00 /Yr.

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