Delivery Manager - REMOTE

Flexion Inc

$120K — $165K *
US-AnywhereRemote in Madison, WI
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product or technical leadership experience
  • Bachelor's degree or equivalent experience
  • Proficient in Agile practices and methodologies
  • Strong communication and facilitation skills
  • Advocates for team interests with internal stakeholders
  • Analytical thinking and creative problem-solving abilities
  • Basic understanding of technical and architectural principles

Responsibilities

  • Establish and maintain relationships with clients, team, and stakeholders
  • Manage client expectations through effective communication
  • Proactively communicate project status, risks, and decisions
  • Identify and address customer concerns and risks early
  • Collaborate with Product Owners to manage product backlog effectively
  • Coach Development Team in Scrum and agile practices
  • Oversee team administrative tasks like travel arrangements and invoice reviews

Benefits

  • Comprehensive health, dental, and vision insurance
  • Life and disability insurance
  • Accrued time off and flexible spending accounts
  • 401(k) retirement plan
  • People-first culture promoting work-life balance and personal growth
  • Generous paid time off
  • Referral bonuses
Full Job Description
Delivery Manager-Remote
What the job looks like:

You'll be part of a multi-disciplinary, agile application development team.

Support the team as a servant leader by:
  • Establish and maintain productive relationships with client, team, and key stakeholders.
  • Manage client expectations through transparent and timely communication.
  • Communicate status, risks, and decisions clearly and proactively to both client and Flexion delivery leadership.
  • Identify customer concerns and emerging risks before they become significant issues.
  • Work closely with Product Owners to ensure the product and the backlog are managed in a high quality, agile manner
  • Be the primary point of agile process contact to the client
  • Coach the Development Team in Scrum, self-organization, cross-functionality, and small vertical slices, as necessary
  • Maintain awareness of team health and work to fix or escalate positive and negative issues
  • Maintain awareness of team member performance and engage Flexion delivery leadership as needed to address negative or recognize positive issues
  • Coordinate orientation of new team members to the team members, processes, and tools
  • Initiate client-specific onboarding for new team members
  • Assist with subcontractor performance feedback
  • Accountable for team administrative activities such as coordinating team travel arrangements, reviewing invoices and travel expenses, managing team-level client authorizations such as data usage agreements and tracking project hours


Why we want to hire you:

You thrive working in a dynamic team environment and embrace servant leadership. You want to work with team members that challenge you every day. You demonstrate an unwavering commitment to product excellence.

You have:
  • 8+ years of product or technical leadership experience
  • Bachelor's degree and/or equivalent experience
  • Strategic thinker, analytical and outcome-driven.
  • A servant leadership attitude and skills to gain credibility, garner respect, and balance business priorities and opposing viewpoints, while adhering to Agile concepts and principles. Experience with enabling teams to self-organize to resolve problems efficiently and effectively.
  • Deep knowledge and experience of Agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burn down metrics, velocity, and story definition.
  • Strong communication, facilitation, and interpersonal skills to connect, engage, and influence the team and stakeholders
  • Advocate for the team and negotiate with business/corporate areas
  • Solid analytical skills, creative problem-solving skills, and high attention to detail.
  • Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and to manage stressful situations.
  • Basic knowledge of technical concepts, architectural principles to drive scalable solutions.

At Flexion, we live by these principles:

  • Speak openly and honestly with your colleagues and clients about problems and proposed solutions
  • Welcome and handle changing requirements and priorities with little or no warning
  • Collaborate online in small groups about 50% of the time
  • Encourage simple and minimal solutions that keep options open
  • Expect and vocally advocate for quality first
  • Learn new practices and techniques as the situation demands
  • Ensure the teams develop demonstrable software every week or two
  • Do what needs to be done to deliver the product or project without ego or attitude
  • Dig deep to find the root causes of problems so we can create the right solutions
  • Relentlessly improve yourself, your team, and your processes
  • Offer and welcome constructive feedback as a tool for continuous team and individual growth
  • Embrace AI-powered development tools (e.g., Claude Code, Codex, Copilot) as force multipliers to accelerate innovation, iterate rapidly, and maintain high-quality output across the stack.


The most efficient way to reach our recruiting team is to submit your resume through the URL provided.

The salary for this role is $120,000 - $165,000

At Flexion, employees enjoy comprehensive health, dental, and vision coverage, along with life and disability insurance, accrued time off, flexible spending accounts, and a 401(k) plan. Our people-first culture supports balance and growth with generous paid time off, referral bonuses, and a commitment to well-being and career success.

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