TeleTech

Defense Mission Expert

TeleTech$86K — $198K *
Tampa, FL 33647In-Person
Aerospace & Defense
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of experience in SOF operational leadership and mission execution
  • Proven track record in DoD acquisition pathways and contract oversight
  • Direct experience with USSOCOM, AFSOC, JSOC, and SOF components
  • Strong leadership skills in managing multi-disciplinary teams
  • Expertise in Army and SOF modernization and tech prototyping
  • Ability to manage budget estimates and resource planning aligned with PPBE
  • TS/SCI clearance
  • Bachelor's degree

Responsibilities

  • Leverage expertise to support the United States Special Operations Forces
  • Lead defense initiatives using results-driven leadership in sensitive environments
  • Guide rapid prototyping from operational need to fielding solutions
  • Advise on acquisition strategies, focusing on FAR/OTA contracts
  • Drive project and program management to ensure timely delivery of initiatives
  • Conduct assessments and gather requirements directly from end users
  • Enhance mission readiness with expertise in drone operations and innovation
  • Coordinate cross-functional teams to streamline decision-making and deployment
  • Support enterprise transformation by applying lessons from Special Operations

Benefits

  • People-first culture fostering collaboration
  • Opportunity for remote, hybrid, or onsite work settings
  • Access to employee development programs
  • Support for continuous learning and skill advancement
  • Engagement in high-impact mission-focused projects
Full Job Description
Defense Mission Expert The Opportunity: As a Defense Mission Expert, you'll use your deep expertise in special operations, rapid prototyping, and defense acquisition to drive high-impact mission outcomes. Your expertise helps you think bigger, push further, and ask the tough questions that shape stronger solutions. Your mission insight and advisory skills will guide teams as they solve complex client challenges and strengthen national security. How You'll Contribute: • Leverage expertise to the United States Special Operations Forces. • Lead high-priority defense and SOF initiatives using Special Operations expertise, leveraging a proven record of results-driven leadership in complex and sensitive mission environments. • Guide rapid prototyping and capability development efforts, translating operational gaps and end-user needs into tangible solutions through hands-on systems integration from concept to fielding. • Advise and execute on DoD acquisition strategies, serving as a knowledgeable expert on FAR/OTA contract vehicles and applying experience as a COR/AOR overseeing multimillion-dollar portfolios. • Drive lean-agile project and program management, ensuring mission-critical initiatives are delivered on time, within scope, and within budget through disciplined planning, risk management, and stakeholder alignment. • Engage directly with end users, conducting ground-truth assessments, gathering requirements, and ensuring delivered solutions are operationally relevant, tested under real-world constraints, and primed for adoption. • Strengthen mission readiness and competitive posture, bringing deep expertise in drone-based operations, competition-phase problem sets, and field-driven innovation to help clients outpace emerging threats. • Coordinate cross-functional defense teams, integrating operators, engineers, acquisition specialists, and senior stakeholders across diverse mission sets to accelerate decision-making and capability deployment. • Support enterprise transformation, applying lessons learned from Special Operations, rapid prototyping, and technical program management to improve processes, enhance operational resilience, and deliver measurable mission outcomes. Join us. The world can't wait. You Have: • 15+ years of experience with SOF operational leadership, planning, rapid capability development, and mission execution • Experience executing DoD acquisition pathways, OTA or FAR procurement, and contract oversight • Experience working directly with operators across USSOCOM, AFSOC, JSOC, and SOF components • Experience in leadership of multi-disciplinary teams such as operators, engineers, analysts, or developers • Ability to drive Army and SOF modernization, tech prototyping, mission analysis, and enterprise integration • Ability to prepare budget estimates, manage spend plans, and support PPBE-aligned resource planning • Ability to brief senior Army and SOF leaders and provide actionable, operationally grounded guidance • TS/SCI clearance • Bachelor's degree Nice If You Have: • Experience applying AI/ML, autonomy, sensing technology, and mesh networking to SOF mission requirements. • Experience with cross-CCMD integration, SOF enterprise capability alignment, and prototyping pipelines • Master's degree Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
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