Dealer Performance Coach

Better Car People LLC

$110K — $130K *
Boise, ID 83709In-Person
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in dealership operations, BDC, or sales management is required.
  • Experience with digital retailing platforms is highly preferred.
  • Prior training or coaching experience in dealership settings is advantageous.
  • Strong presentation skills and ability to build trust with dealership staff is essential.
  • Proficiency in SaaS tools for sales and service performance is necessary.
  • Self-motivated and excellent at managing time and calendars independently.
  • Must be willing to travel at least 16+ days per month.

Responsibilities

  • Deliver in-person coaching on digital retailing strategies and modern sales practices.
  • Guide teams in adopting processes for both showroom and online sales.
  • Work collaboratively with dealership staff at all levels to meet performance goals.
  • Coach dealerships on transitioning to end-to-end digital workflows.
  • Provide training on SaaS tools for digital retailing and performance tracking.
  • Build strong client relationships through continuous support and performance reviews.
  • Identify performance gaps and develop tailored solutions for dealerships.

Benefits

  • Growth opportunities in a respected national organization with clear advancement pathways.
Full Job Description
Job Type

Full-time

Description

Performance Coach - Digital Retailing & Automotive Sales Strategy

Location: Oregon, Washington, Idaho, Montana | Extensive Travel Required (16+ days/month)

We're looking for a high-energy, results-driven Performance Coach to join our team. This is a high-impact role where you'll provide on-site coaching, training, and consulting to dealership teams - helping them optimize digital sales processes, improve customer engagement, and increase profitability. You'll be part of a forward-thinking team shaping the future of automotive retail.

What You'll Do

Client Engagement & Training
  • Deliver dynamic, in-person coaching on digital retailing strategies, online-to-showroom lead flow, and modern sales practices.
  • Guide teams on process adoption for both showroom and internet sales, ensuring high utilization of dealer technology platforms.
  • Work with all levels of dealership staff - executives, sales managers, service teams, and BDCs - to align on performance goals and implementation.

Sales & Digital Process Optimization
  • Help dealerships transition from traditional to modern selling approaches by coaching on end-to-end digital workflows, from online lead response to vehicle delivery.
  • Provide training on SaaS-based tools that support digital retailing, communication automation, and performance tracking.
  • Build strong client relationships through ongoing support, follow-ups, and performance reviews.

Problem Solving & Consulting
  • Identify performance gaps and tailor solutions based on dealership structure and customer experience goals.
  • Collaborate with dealer leadership to execute change management strategies and drive measurable outcomes.
  • Leverage insights and reporting tools to track progress and reinforce training effectiveness.

Travel & Presence
  • Spend a minimum of 75% of your time traveling to dealership locations across the region and U.S.
  • Actively engage onsite with teams to assess, train, and support in real-time.
What We're Looking For
  • Location: Must live within the Portland region (OR, WA, ID , MT) and be within 1 hour of a major airport.
  • Experience: 5+ years in dealership operations, BDC, or sales management; experience with digital retailing platforms is highly preferred.
  • Training/Coaching: Previous experience in training, coaching, or vendor-facing roles supporting dealerships is a strong advantage.
  • Communication: Strong ability to present, influence, and build trust across all levels of a dealership.
  • Tech-Savvy: Skilled in using and training others on SaaS tools that support automotive sales and service performance.
  • Autonomy: Self-motivated with excellent time management - able to manage your calendar, accounts, and in-store coaching independently.
  • Travel Ready: Able and willing to travel at least 16+ days per month.
Compensation & Benefits
  • Total Compensation: $110,000 - $130,000/year (based on performance and coaching effectiveness).
  • Growth Opportunities: Expand your career in a nationally respected organization with clear advancement pathways.

Requirements

Salary Description

110,000.00 - 130,000.00

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