Deal Desk Analyst

This role is the operational engine behind our global sales process - a trusted partner who gets quality deals through the approval pipeline efficiently and accurately.

You're a cross-functional connector who works fluidly across Sales, Business Operations, IT, Legal, Finance, Product, and executive leadership. You bring analytical rigor to complex, customized deals without losing sight of the bigger picture: closing business and building trust with the teams who depend on you.

You set a high bar for yourself and for the process. You document what you learn, sharpen what exists, and never let tacit knowledge become a liability. Your communication is clear at every level - from a front-line account executive to a C-suite stakeholder.

What you will do:
• Manage end-to-end contract operations, from staging quotes to drafting custom terms and conditions, order booking and reconciliation
• Audit orders for accuracy, completeness, required approvals, ACV, and recurring revenue
• Track non-standard and custom terms across the deal lifecycle
• Advise sales on deal structure and discounting to arrive at quality, approvable outcomes
• Act as a true partner to sales - triaging deals, minimizing wasted effort, and moving the right opportunities forward
• Drive best practices across the contracts process and document new or updated procedures proactively
• Build strong relationships with stakeholders across functions, acting as an advisor rather than a gatekeeper

What you will need:
• 2+ years of experience in deal desk or sales operations within the cloud software industry
• Strong written and verbal communication skills, with the ability to engage confidently at all levels
• Proficiency with a CRM platform and the quote-to-order process, including strong reporting skills
• Experience structuring complex deals, such as multi-year agreements with ramp schedules
• Comfort writing and reviewing custom contract terms, including comparing capitalized terms across documents
• Sharp analytical thinking and practical judgment in ambiguous, high-stakes situations
• Proven ability to create and maintain clear standard operating procedures
• Ability to work autonomously as part of a global team, adapting quickly to shifting priorities
• A cross-functional mindset - you consider downstream impacts before making recommendations

What you will gain:

At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.

Here, you will have the opportunity to:
• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.