This role supports Facilities Maintenance, Biomedical, and other service lines as needed working closely with stakeholders to identify business needs, develop solutions, and optimize the use of the Computerized Maintenance Management System (CMMS) and related technologies. Responsible for managing software applications, data, and technical services. Analyze data, develop customized reports and dashboards, improve data quality, and provide meaningful insights that support informed decision-making. Serves as a key resource for users by providing technical support, education, and training related to system functionality and reporting tools.

• Collects, compiles, and prepares data for analysis and develops databases that facilitate tracking of data. Manipulates data output to develop unique reports to meet special requests and reviews reports / data to determine accuracy.

• Assesses the educational needs of others related to area of accountability and coordinates/implements appropriate teaching strategies or makes appropriate referrals. Develops and implements policies, procedures and protocols related to computer management systems.

• Communicates, collaborates, and acts as a team player with others in order to ensure continuity and coordination of services. Fosters open / direct communication and facilitates group processes with others in the department. Serves as a consultant to staff, software development companies and other members of the health care team regarding computer issues. Works hand in hand with IS department staff to accomplish corporate goals as it relates to technology projects.

• Determines programming/interface needs within the department/service to DS programming staff and prioritizes requests in order to expedite appropriate requests.

• Provides clear, insightful analysis that tells a story and helps leaders make better decisions, using a variety of communication methods (PowerPoint, Word Documents, Dashboards, etc.). Provides visual design expertise and thought leadership to create easy-to-understand reports and dashboards that deliver insights.

• Gathers and documents business program needs and translates them into a technical solution using visuals and creating data sources, metrics, and automation. Visuals, data sources, and automation will be created by using reporting tools and databases. Presents that technical solution to key stakeholders.

• Ensures that processes and services are continuously monitored for data accuracy, quality, effectiveness, and efficiency; participates in discovery sessions with operational leadership to find data discrepancies and identify issues. Engages in process and quality improvement activities, including working with the Data Governance team to optimize data quality and transparency.

• Possesses knowledge of workflows in multiple business areas to support data development, analytics, and quality improvement activities. Guides less experienced Department Database Specialists in gaining workflow knowledge.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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